Used 2023 Cadillac XT4 for sale near Tower Lakes, IL

Sales person was awsome , even offered his number and help after the purchase was done

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

I love my XT4 I owned a XT5 before and loved that as well. The only thing is I wished they would make adaptive cruise a standard feature on all especially since it has everything else. I know the car companies do that to bump the price however I believe it should be on all, for safety.

Shawn Gonluqur did a excellent job with showing us all the bells a whistle in our new Cadillac would recommend him to our friends who are looking for a new car or truck.

Really like the car! BUT, BAD GAS MILEAGE! 14 CITY, 26 HWY.. ESTIMATE MILAGE 23 CITY, 30 HWY... NOT EVEN CLOSE.. 235 HP, TURBO! IS ANYBODY HAVING THE SAME PROBLEM?

Found vehicle through the website, called Boucher and made an appointment to come out and take a look the same day. Was not pressured since I mentioned I had just started looking. Worked out the deal with some add ons that were needed, got questions asked and feel I had a very positive experience.

Only have the XT 4 for a month. Really enjoy it. Gas mileage could be better but everything else is what I anticipated. Priced just slightly more than "lower priced SUVs."

I recently had service at Mark Allen Chevrolet (formerly Mark Allen Chevrolet) and was very impressed with their team, especially the service department. They met all my needs and exceeded my expectations. I needed new tires, and my service technician went above and beyond to find the best price and deal. Thank you for the exceptional work you do.

Just purchased my 2023 XT4 and I love everything about it! I purchased from Cadilac of Mahwah in New Jersey and I could not have had a better experience! They were wonderful!!! Super easy to work with, no issues at signing like I have experienced at other dealers. The whole process was super easy! Hate car shopping but this overall experience at Mahwah Cadilac was incredible! The car itself is so deceiving it looks small but the interior has so much room the options are amazing! My 6 foot three son even commented how he is no longer feeling squished like he was in my previous SUV. Highly recommend the XT4 and Cadillac Mahwah and trust me I am not easy to please!!! My sales representative was Paul the manager and paperwork was with Cirillo and they both went out of their way to be so helpful and attentive!

Exceptional and honest service. Ryan was outstanding .Absolutely preferred place for service with expectation that process will be open and clearly explained.

Very friendly people down to earth and excellent staff good cars and a great experience Melton Sales

If you are looking for a new Nissan, you will have the best car buying experienec you have EVER had if you ask for and work with KENDRA CHAFFIN. Professional, personable, courteous, knowledgeable and definitely working for the customer in an extravagant way. Buy a car from a consultant not a car salesman-go see or call Kendra Chaffin at AutoNation Nissan. I did - and drove home with a new Nissan Sentra.

Was contacted by Zach from Waterbury dealership. Right off the bat I felt like he understood my needs and wanted to work a fair deal for the sale of my truck. We got it done and myself into new Colorado. Staff was very helpful and patient. I would recommend this dealership team to anyone. Thanks!!

All MotorWorld personnel, especially Ken Hoats in Sales, and Laura Muzzy, Business Mgr, were very knowledgeable, cooperative, helpful, and spontaneous to reply to all of my questions during the whole process of purchasing my new Lexus LC500.

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

Great place to buy a car very friendly would highly recommend them everyone was very helpful and gave us a good price on a vehicle

Every Time I visit advantage chevrolet I receive great service. I have chevy dealership near my house. But I like going to this one. This is where I bought my car.

My Service Advisor Jose Gonzalez is a Rock Star! He is the reason that I continue to lease at Ed Morse Sawgrass. He is always there to answer any of my questions and address my needs. He is the absolute best!

I purchased a 2025 Ct4 Luxury from Delaware Cadillac in July 2025. I noticed some inconsistencies in the paint on the passenger rear quarter panel and the rear parking sensors were working intermittently. I contacted Tony in the service department, and she checked the problems I had. She scheduled an appointment with the paint service and had the parking sensors checked. The day I came in for the scheduled service, Mike checked my Ct4 again to make sure he saw the problems too be corrected. I was given a Ct4 to drive while the work was being done on my vehicle, this was helpful because its the same car and I did not have to figure anything out. Mike called and told me that the paint was worked on but he did not think it was any better than I had done with the touch up and the parking sensors were checked and seemed to be as they were supposed to be. When I arrived to pick up my vehicle, I was very happy with the paint work and the vehicle was clean as I left it. It is important to me that some one knows that I am very satisfied with the way this issue was handled . I want give kudos to Dane Tjaden for sales, Mike Anderson and Toni Spille for service. Thank you, I have never been treated this well by a car dealer. ( Cadillacs are more than a car!) T. A. Olin To Whom It May Concern, I purchased a 2025 CT4 Luxury from Delaware Cadillac in July 2025. Shortly after, I noticed some inconsistencies in the paint on the passenger rear quarter panel and found that the rear parking sensors were working intermittently. I reached out to Toni Spille in the service department, who promptly scheduled an appointment to address both concerns. When I arrived for the service, Mike Anderson inspected my CT4 again to confirm the issues and ensure everything would be addressed properly. I was provided with a loaner CT4, which I greatly appreciated—it made the transition seamless since it was the same model I’m familiar with. Mike later contacted me to provide an update. He informed me that while the paint had been retouched, he personally didn’t feel it was much of an improvement over my own previous touch-up. He also noted that the parking sensors were tested and found to be operating as expected. However, when I picked up my vehicle, I was genuinely pleased with the paint work—it looked much better than I anticipated. The vehicle was also returned to me clean and in great condition, exactly as I had left it. I want to express my sincere gratitude for the excellent customer service I received. It’s important to me that someone knows how satisfied I am with how this situation was handled. I’d like to especially recognize Dane Tjaden in sales, and both Mike Anderson and Toni Spille in service. Their professionalism, transparency, and care made all the difference. Thank you again. I have never been treated this well by a car dealer—and I firmly believe that Cadillacs are more than just a car! Sincerely, T. A. Olin

The team here is second to none! The service is stellar across the board. I have NEVER had such a pleasant experience when buying a vehicle. IThey truly do treat you more like a family friend than a bag of money. The personal aspect is what makes me smile when I think of this team. Shout out to Brian and Clay in Sales and Jerry in Finance. These guys are amazing! I wish I could just hang out with them since I don't buy cars THAT often. lol You won't find a better team in car sales!

Great service provided by a courteous, friendly and knowledgeable staff. the buying experience was very positive and the car was in immaculate condition when we picked it up

My name is robert teufel ,I’ve been a customer of Gold Coast for many years .i own 2 caddies ,xt5 ,and a cts in my years I’ve owned at least 6 caddies. All great cars. I had to bring my cars in for SERVICE and spoke to John and jaun .very nice and professional the service was fast and very satisfying as usual.thank you guys for your kindness in all the matters ROBERT TEUFEL

Working with Michael Baldwin at Ron Marhofer Hyundai made getting into my 2024 Kia Sorento genuinely smooth. His professionalism stood out from the moment the process began. Every step was explained clearly, handled efficiently, and kept as simple as a new-car purchase can realistically be. Michael ensured that everything moved at a comfortable pace—no pressure, no confusion, just straightforward guidance. What set the experience apart was his follow-up: 48 hours after driving off the lot, he reached out to make sure we were still happy with the vehicle and didn’t need anything else. If someone is looking for a salesperson who is knowledgeable, attentive, and committed to a positive buying experience, Michael Baldwin is an excellent choice.

Terard made my experience very easy. I am so glad he was our salesman. From the moment I walked in, Terard was welcoming, patient, and focused on helping me find the right vehicle. He listened to what I needed, and answered every question I had. Terard was professional and honest. He explained all the features, pricing, and options in a way that was easy to understand. No pressure. He went above and beyond to make sure I was comfortable with my choice. If you're looking for someone trustworthy and knowledgeable, I highly recommend Tarard, he is a good person! I wish him the best in life.