New and used 2025 Cadillac XT5 Premium Luxury for sale near Norwalk, CT

The service department goes above and beyond. I recently had a problem I was traveling in Florida. The sales manager Ron bald got on the phone to help me and spoke with the dealer directly in Florida to make sure my experience went smoothly when i had an issue while traveling. Whenever I have my car serviced in White Plains they do an excellent job. I recommend them highly, the service department is one of the reasons I just bought my car off its lease.

I would just like to recognize Rondell Douglass and his team at Cadillac Dealership of Greenwich CT for a job well done! I noticed an issue concerning the warning service light in a recently purchased Escalade. As a result, my boss, the owner, was nervous and about to taking a long trip. As her assistant, I was understandably worried that it couldn't be addressed in time. Enter Rondell Douglas, Sales Manager I contacted Ron and explained to him the situation. Before I could blink my eyes, he said that he would take care of it right away. "Bring the car up as soon as you can and I will have my guys take care of it". I drove up right away to the dealership. The first thing I noticed was how inviting, modern and spotless condition of the dealership and its repair facility. It looked like it was brand new or remodeled. I was greeted by Ron himself and his repair manager Luke who quickly in processed vehicle. Ron brought me into the lounge area. Comfortable Lounge Chairs WiFi Coffee and charging stations were made available to me. He said he wanted to do a thorough diagnostic test and inspection to rule out any issues and could take some time so make yourself comfortable. Which is exactly what I did. Ron came in one last time to offer a Loaner in case I needed to go back to NYC. I said that I was good for the day. Later I asked I let him know that I was going to run a few errands and was going to walk into town. He insisted in offering a loaner which I gladly accepted. Within 10-15 minutes I had a fresh washed Caddy waiting for me to drive around. I did a few things grabbed lunch and returned to the dealership. When I came back the car was ready to go. Ron's associate Luke explained that a full diagnostic test was completed with a full inspection to validate results and no faults found. The computer system was reset and I was on my way. Everything was covered on warranty. I tried to tip them but they refused saying that as a client and our job to make sure you are satisfied and happy with the results. And I sure was especially my boss, greatly relieved was able to make her trip with out delay. We have not had an issue ever since. I can't thank the Rondell Douglass and the members of the Cadillac of Greenwich Connecticut team for their expertise, professional and courtesy. Highly recommend. Many many thanks!

We leased an escalade ESV from the dealership - using Jim Rapp as our salesman. He was so professional, warm and very receptive to what we were looking for. There was no haggling over price, no multiple walks to the manager. The whole deal was done under an hour. I absolutely hate car shopping, but Jim and Sarant changed my opinion of the process. Thank you to Jim and everyone at Sarant for the experience... we look forward to using our new and very large car!

Best experience, they were professional and friendly. I was a able to buy the my dream Vehicle.

Always reliable and outstanding customer service. Waiting area well stocked and comfortable. Staff friendly and informative, attentive to details and future needs. Service department used modern diagnostic equipment that can be reviewed while waiting

I just want to say this is my 4 th Cadillac from Sarant. 2 CTS's, 1 ATS and now XT5. Thank you so much Mark Rosen Rosen for being a great salesperson and understanding my needs of a car. And Antonio general manager who has been patient and kind answering my questions. And Bill Baccio always got back to me for questions on the car as far as service. All the staff at Sarant makes you feel at home. Thank you Lori Zimmerman

I have nothing bad to say. The salesman was knowledgeable and pleasant.

I recently purchased a used vehicle from Petar Ardeljan and it was a pleasure. This dealership operates differently from most as they encompass a no pressure environment and are transparent throughout the process. I would definitely recommend.

After going to into a few other Cadillac dealerships I finally went to Sarant Cadillac. I felt welcomed immediately. I sat with Jim Rap and I knew I didn't need to go anywhere else. It was a no hassle negotiation that hadn't happened anywhere else. They were able to get the vechicle in a timely fashion. Just an overall good experience. I wouldn't go anywhere else if I was to lease or buy a Cadillac.

Great staff, good prices, Greg (salesmen) was amazing, and Jim got me best rate possible even though he didnt have to he kept trying and got me a nice low rate. Now I hope and pray my 2014 Nissan Murano can last me as long as my Toyota highlander did (14 years) before it was totaled while parked. Will look to do business in future with Daddaro Dealer

First time getting my truck serviced at Sarant Cadillac. My service consultant Tony DiGuiseppe was beyond helpful. I plan on returning to have all future service to my tuck done at Sarant Cadillac.

Very helpful service from Petar and extreme transparency very truthful and genuine 👏 looking forward to purchasing from this dealership

This was a very good experience. North Bay has a straightforward and honest approach to their dealings with clear pricing and costs, good communication, and a friendly/helpful staff.

We just purchased a Tahoe High country from Paul C and we absolutely love it. This is the third vehicle in 5 years from Paul C and it has been the best experience we have had at any dealership. The management and finance were also the best we ever worked with.

I bought a 2022 Escalade ESV in 10/2023. From start to finish there was no hassle I saw the vehicle and did not purchase for over 2 months shopping around for a better deal. I went to many Cadillac Dealers across Long Island and they did not take me seriously. When I told them what I wanted my payments to be they didn't even attempt to really search for a vehicle that could match my interests. This Dealership allowed me to test drive without prejudice and also were totally patient until I was finally able to clear title problems with my Credit Unions because of NY State Laws and then Finance with Cadillac. I was shown the vehicle features several times to at least get the vehicle off the lot. My payment was 1265.00.. but now I'm down to 1065.00 per month. I would recommend this Delearship to anyone in the world. They go above and beyond in Customer Service.

My entire experience was fantastic! Efren worked with me for a week or two beforehand to find and reserve the vehicle I was looking for and Frank answered all of my financial quickly. In the end, I’ve finally found the perfect vehicle for my family and me. Efren even met me between NY and Delaware to deliver the vehicle to me. The whole experience was great!