New and used 2025 Cadillac XT5 for sale near Heathrow, FL

The sales team was friendly and knowledgeable. They weren’t pushy and really took the time to answer my questions. It felt more like talking to a helpful friend than a salesperson.

Engine warning light. Was a drive train warranty issue. In at 7:30, sat in customer lounge having coffee, out at 8: and donuts, out at 8:30. They replaced faulty part did their vehicle check, made no attempt to sell my since it needed nothing.

Dan and Brandon were great to deal with. Knowledgeable about the car. Quick to respond to my many questions. Alicia in financing was terrific! She took extra time to explain terms, benefits and options.

My sales rep was David Rabias and he was very professional, patient and helpful throughout the entire process. I would recommend if you are looking for a new / used car to reach out to David Rabias and see how he can help you too.

I had a wonderful experience with Jacob Hopper, who sold me my 2020 XT6. Jacob helped me make the decision about which Cadillac would be best for me. He knew everything about Cadillacs, and shared his knowledge with me when I had a question. Jacob was not pushy whatsoever; he simply is a nice guy who sells Cadillacs. I will buy from Jacob and Massey for my next Cadillac.

Took longer then I expected. They did a oil,filter change and tire rotation. Got there at 7:25 (first one there), had an appointment. Got the car back at 8:45. This may be normal for them, not sure. First visit with new car. I bought the last 3 cars from Phillips Buick,GMC. They have a lightning lube section. I could have the same procedure done there and get the car back in 30 minutes. Other then the time, there service was great.

Salesman James was excellent, great service, best prices, lots of options to choose from and left with the car the same day. The best dealer.

Great place with a great service department. Been going there for years honest and reputable and do a great job of keeping my multiple Cadillacs in fantastic running condition. Special hats off to Mike Chernow service manager Who is just a great guy and genuinely his customers interest at heart.... a rare find in these days and who have served us so well over the years ago. I go their with confidence and trust them implicitly. Matt Pelphrey our service rep is awesome and always gives us great service! Also love the sales department Michelangelo Copeland is a great rep to do business with... no high pressure tactics... easy honest fair deals highest recommendation for him personally... also very much like Jay Halili the manager and Eloy Moldanado.

Good, friendly, cordial, timely, excellent. We just couldn’t agree on a value of the vehicle I was interested in.

I had an amazing and smooth experience at Massey Cadillac of South Orlando. The customer service was remarkable, and exceeded my expectations with Mr. Atkins. He was always corresponding via phone calls and emails. He was reliable, honest, operate with integrity. Mr. Atkins took his time to answer questions I had during my Auto purchase phase. I was pleased with my decision at the end with his help. If you’re looking for a positive dealership with good customer service, look no further. I will recommend Massey Cadillac of South Orlando. Kindly ask for Mr. Atkins.

Excellent purchasing experience. Jacob is a phenomenal person and salesman. Truly a man of his word.

Everything was stress-free and smooth. Melinda and her team were amazing. This was the best car buying experience I?ve ever had. Highly recommended.

Best experience I ever had leasing a vehicle. Brooke, my salesperson, was very attentive to my needs and professional throughout the entire process. She went above and beyond to ensure I was completely satisfied. The entire transaction took place online and by phone, without even stepping into the dealership, due to COVID-19. Brooke, Jeff, Zach and Barbara (from sales,finance and delivery) all worked together as a winning team to provide me with the most affordable, comfortable,easy and pleasant ride possible. Best of all, issue free! I highly recommend this dealership and Brooke to anyone looking to purchase or lease a vehicle. Thank you Starling!

Raymond was absolutely fantastic from start to finish very professional and communicated very well over the phone to get me prequalified and didn?t have to spend much time at the dealership to get my new car would definitely recommend them if you?re in the market for a new car.

Dropped off my 2019 Cadillac CT6V had a few problems with it have been dealing with mashing now for Uber a year really impyes if everybody ran their business like this place it would be less stressful because I know I'm in the car business myself especially Tammy Parker she's on top of things she knows what's going on and she keeps in contact I'm really impressed Also like to comment on technician name David Real professional I'll continue to do business with these people

This is a Cadillac Dealer and is the "Cadillac of the dealers"! Christian and Octavio made just our dream come true! They work with us and made every single possible effort to make our experience smooth and feasible. They are really customer focused listening to you to see how they can help for , off course, selling you a car but for you to be able to buy the car you want. They really let you feel like a family, take their time to explain you everything you need to know including helpful advice about cars, loans and more. Also I found out that Cadillac offer really a good value for the money, luxury and quality products. I do really recommend this dealer as the go to for the legendary Cadillac brand cars of your preference. Wish them all the best in their project on building a state of the art dealership and much business to make customer happy as I'm with my purchase. Great job!