Used Cadillac XT5 for sale near Cresskill, NJ

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Friendly courteous dealership with interest in your personal satisfaction. Fair pricing and finance terms to suit your budget. Overall good purchase experience.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

Dylan made buying my first car completely stress-free! He was helpful, honest, and got us on the road the same day. Couldn’t recommend him more- absolutely 10/10!

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

I was looking for a very specific Audi SQ7 that I couldn't find in my state here in FL, but I did at Autotrader Wholesale in NJ. I did the whole transaction over the phone and Robert was extremely helpful in coordinating the transportation. Was a good purchase for me!

The XT5 has met all of our expectations in handling, performance and comfort. The 3.6 engine has excellent mileage and power. Interior is very comfortable and stylish. The XT5 appearance does distinguish itself from a lot of SUV's out there. I bought vehicle from a lease return and it looks like it belongs on the show room floor

Purchased my vehicle from wilbur pichardo. Everything was smooth and easy. Come and see wilbur at Bomnin.

AJ salesperson was amazing, got the car i wanted, had to wait 2 days but it was worth it. Lots of love for nissan of Westbury, and thank you so much AJ

I cannot speak highly enough for the efficiency and service I received at Yonkers Honda Certified Pre-Owned Dealership. As a 3-time CRV owner , I was impressed with how Leo ( thank you so much) took the time to ensure I got specifically what I needed to get in my vehicle. The manager Ike ensures I was clear on all terms. You cannot go wrong if you want personalized service. Thank you ! Thank you!

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

Chris at Car2Sell went above and beyond. He found me a vehicle in excellent condition and secured a very low interest rate that kept my payments affordable. He was honest, easy to work with, and made the entire process simple. One of the best car-buying experiences I’ve had highly recommend Chris.

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

Just pick up our 3rd car from Cad. of Mahwah. As usual no surprises, I am quite happy. My new sales person Ashly really knows her Cadillacs she answered all our questions about the options in a way to easily understand. And also thanks to Paul for all his help and directing me to Ashley.

Just had the best dealership experience anyone can possibly have, usually you need to go back and forth and back and forth, try and wheel and deal, you receive misinformation on the car or something shady. In a nutshell the car was as described, and the dealership took care of some other loose ends to make the deal push through rather quickly and painlessly. Lucinda was the salesperson I dealt with that made this experience the best one I've had. Pepe Cadillac will definitely be an option when we look for our next automobile.

wish they were closer so i could view the navigator. It is what we are looking for

Bought car after lease expired. car is really reliable. No major problems. 1 drawback is not great gas mileage. 3.6 engine is very responsive. Overall good reliable car.

Amazing service very explanatory when it comes to breakdown on numbers joe is the man form the moment we walked in till the moment we walked out,it gives family vibes all over 10/10

The XT5 is a great car that is quick, comfortable, fun to drive and it stands out from a crowded suv market. There is very little I would change. I like the 310 hp V6, 8 speed transmission and the brakes are smooth while performing quick stops very well. I do not care for the run / stop feature on the XT5 or any car for that matter. The fit and finish were impressive as well.

amazing experience from start to finish! Phil called immediately and his office was communicative with all the paperwork, etc. I also appreciated that there was no pressure and he is very knowledgeable.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Smart styling and excellent gas mileage. This car is very comfortable to drive and has an elegant appearance. Handles beautifully on the road with a smooth, quiet ride. Hard to beat Cadillac Certified Service

Great prices on great cars. I've bought and sold about 20 cars in my lifetime, and this was about the best experience I've had with a dealer. No stress, no haggling, a completely professional experience.

Beautiful! Smooth ride. Elegant. A pure reliable luxury vehicle. The ride is so smooth. I love the look and feel of the whole experience in driving this car.

Staff was friendly but professional worked with me during the transaction providing me with my requested information. Vehicle was older model VW Eos Convertible. Unfortunately no limited warranty Vehicle was as is which was explained prior to purchase. I would purchase from them again.

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

Team was professional from the first contact. They did a great job in follow up. After the purchase they continue to follow up.

The urgency they took in making sure my car was ready within hours because they knew I was a first responder