Used Cadillac XT5 for sale near Malibu, CA

Alex and Juan from the Service department are amazing! My boyfriend dropped off his vehicle this past Saturday for an inspection. We returned later that evening for an update, and Alex let us know that their mechanic found an issue. Alex mentioned that it would take a few days to resolve, considering it was the weekend. During this time, Juan was already in the process of getting a rental started without being asked! Simply amazing! Alex has truly gone above and beyond to take care of us while our vehicle is being serviced. He has kept us updated the entire time, and we never had to worry or feel stressed through this process. We can't thank him enough for his patience, kindness, and phenomenal Customer Service. This location has a gem of an employee, and we hope that he is recognized! Thank you, Alex! And thank you, Juan! We look forward to working with you again.

I had a wonderful experinece shopping for a used car at Carmax in Torrance. The entire staf was helpful and kind. The salesman made the process very easy.

Richard was AMAZING. The process was quick and efficient and I got the Exact Car that I wanted!!!! Loved the fact that I didn't have to HAGGLE over the price of the car or my trade-in!

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

In 2008, my folks bought a new Chrysler Pacifica Limited. The car sales man was great. He knew all about the car and showed us everything about it. The dealership it's self is beautiful and super clean. They also have AWESOME cars inside in which you can sit and mess around in. The overall rating is a 4 BECAUSE, it is so hard to get a hold of these guys to take the car in. We've called 4 or 5 times to only leave messages that have never been responded to, so we are planning on just going there whether they want us to or not!

The XT5 has met all of our expectations in handling, performance and comfort. The 3.6 engine has excellent mileage and power. Interior is very comfortable and stylish. The XT5 appearance does distinguish itself from a lot of SUV's out there. I bought vehicle from a lease return and it looks like it belongs on the show room floor

Good Experience. Good Service. Helpful Representatives. Able to answer all my questions. Assisted in transferring to Arizona Carmax.

Bought car after lease expired. car is really reliable. No major problems. 1 drawback is not great gas mileage. 3.6 engine is very responsive. Overall good reliable car.

I highly recommend this deal ship! On my second car from Elegant Auto Sales! Has served my whole family, ask for Mario he'll take care of you!

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

Wow amazing service / great car. Thank you Lon for all your help. All around great experience

The XT5 is a great car that is quick, comfortable, fun to drive and it stands out from a crowded suv market. There is very little I would change. I like the 310 hp V6, 8 speed transmission and the brakes are smooth while performing quick stops very well. I do not care for the run / stop feature on the XT5 or any car for that matter. The fit and finish were impressive as well.

I went to buy a car and came 2 different time and was not able to connect with a sales person. Met Roosevelt Townsend omg this young assistance in making the process smooth was awesome. I am happy to have went back to carmax and got the best deal and excellent customer service.

Outstanding customer service! I have been working with them overseas to prepare for a buy in August and it has been amazing and they are really helpful!

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

Jaime was so supportive, helpful, and patient throughout the entire process. He really took the time to explain everything and made sure I felt confident about my decision. CJ was also great, he worked with me to put together a deal that truly fit my needs. I really appreciate how easy and stress-free they made the experience! Highly recommend both of them.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

I’ve purchase several new Cadillac vehicles over last 20+ years. To be honest, It’s been several years since my last new Cadillac purchase. So, in 2020, I decided to trade in my 2017 GMC Yukon Denali and obtain the new 5th Generation Cadillac Escalade! In early November 2021, Cadillac.com initially referred me to Carter Stenburg, Internet Specialist at Cadillac of Beverly Hills (California). After receiving an introductory e-mail from Carter, I called Carter and discussed what Escalade trim I was interested in as well as other questions about optional features. Carter was very professional; polite and patient with me. Any questions he could not answer during our calls, He would immediacy get back to me with the answers. Carter suggested that I order a 2022 Escalade using the “build feature” on the Cadillac.com website. I built the 2022 Escalade Premium Luxury with the desired trim and options and generated a PDF file which I e-mailed to Carter. Thanks Carter!! Cater then introduce me to Brian Epps, Cadillac Sales Specialist at Cadillac of Beverly Hills!! OMG! I can not say enough praises for Brian! Brian is amazing! Like Carter, Brian was very professional; very knowledgeable; very patient with even more questions that I had; made very good suggestions about some upgrade options to my vehicle build; etc. He “really knew his stuff”!! Mid November 2021, We reviewed my updated 2022 Cadillac Escalade build one last time. I agreed to the final build. Brian had his colleagues place my 2022 Escalade Premium Luxury order (again, November 2021 “timeline”). Again, Thanks Brian!!!! Well, It seems that in December 2021, My 2022 Cadillac Escalade Premium Luxury order was accepted / approved / built at the GM Factory in Arlington, Texas with only 2 minor constraints due to the worldwide chip shortage and limited auto parts shortage - Not Equipped with Steering Column Lock and Not Equipped with 4-Way Power Driver and Front Passenger Lumbar. Brian personally called me late January 2022 and informed me that my 2022 Escalade Premium Luxury (order) arrived at the dealership. I was very lucky during these challenging times in the automotive industry to received my 2022 Escalade within a few month of ordering the vehicle build. Cadillac of Beverly Hills is part of a larger company and I (could be wrong, but ...) think that perhaps the dealership's outstanding reputation and / or their sales volume had something to due with my quick build turnaround. Anyway, after Brian’s call over the weekend, I arrived at the dealership the next day – January 31st, 2022 and met with Brian. Traded in my 2017 GMC Yukon Denali (the dealership gave me a fair price for the trade in ...). While at the dealership, I was pleasantly greeted by Joseph Norkewicz, Manager (we meet prior – Great Guy!!). While going through the “paperwork process” the reception staff at the dealership was so nice to me and checked on me to see if there’s anything they can do for me (water; Starbucks's Coffee at the dealership; etc.) - Very Nice! Very Classy and Professional! However (next to Brian), me acquiring my 2022 Cadillac Escalade Premium Luxury would not be possible without the help and assistance of Frank Rastegar in Finance!!! Thanks Frank!!!! Left that day with my 2022 Cadillac Escalade Premium Luxury. I love the vehicle! I get complements everywhere I go (and of course, I tell everyone to call Brian Epps at Cadillac of Beverly Hills …). So, Bottom Line - I’m very happy with my 2022 Cadillac Escalade. Very Happy with the vehicle arriving at the dealership two months after placing the build order! I’m very humbled by how the Brian in Sales and Frank in Finance help me achieve my dream car!!! Finally, I'm looking forward to having my car serviced by Erik Curtis and the service staff at Cadillac of Beverly Hills! Much Thanks Cadillac of Beverly Hills!!!!

⭐⭐⭐⭐⭐ A Truly Exceptional Dealership — Cadillac of Beverly Hills From the moment we purchased our Escalade, we experienced more issues than we ever expected. Some were cosmetic, some mechanical, and some were simply manufacturer defects — the type of things that can easily make you regret a purchase. But the one thing that made all the difference, and the reason we continue to stay loyal to Cadillac of Beverly Hills, is the extraordinary customer service from Service Manager Daniel Lorenzana and Owner Dan Broderick. From our very first conversation with Dan, he took the time to listen. Not rush us, not brush us off, but truly listen to every concern — and then take ownership of making it right. In a world where dealerships often forget the meaning of “customer service,” Dan still believes in it. He follows through, he communicates, and he genuinely cares. And then there’s Daniel Lorenzana, the Service Manager, who has been outstanding every single time we’ve had to bring the Escalade in. And truthfully, we’ve had to bring it in many times — far more than any new owner would expect. But Daniel never once made us feel like an inconvenience. He handles every issue with professionalism, patience, and a sincerity that is hard to find anymore. Even when the problem has nothing to do with the dealership — when it’s a GM or manufacturer defect — Daniel still treats it like his responsibility to help us get through it. What we appreciate most is that this dealership treats you the same whether you’re a celebrity, a CEO, or just everyday customers like us who financed their dream car. Cadillac of Beverly Hills is located in one of the most high-profile cities in the world, but they give you a small-town, “we know you by name” level of service that you rarely see anymore. At one point, we were genuinely frustrated with the vehicle itself — not the dealership — and despite everything, Dan and Daniel continued to go above and beyond to repair, reassure, and make things right. Their kindness, honesty, and willingness to work through every concern is exactly why, even if we ever needed a replacement vehicle, we would choose them again without hesitation. This has been my dream car, and while the process hasn’t always been perfect, the people at this dealership have been. And that matters far more than any defect a manufacturer can produce. To Dan Broderick and Daniel Lorenzana — thank you. Your customer service, integrity, and personal attention have turned a stressful experience into one that ultimately gave us trust, reassurance, and gratitude. We will continue recommending Cadillac of Beverly Hills to friends, colleagues, tribal communities, and anyone looking for a dealership that truly stands behind its customers. Five stars isn’t enough.

I never had to step foot in to Felix Chevrolet, which is one reason why I gave Felix 5 stars. This was by far the easiest car purchase I have ever made in my life. Everything was done over email including Docusign, credit check, getting the appropriate terms needed to do the deal at all. Once all set and done, our sales guy Jonathon drove over an hour to us during traffic time to deliver the car to us with a red bow that I asked for so we could surprise our son and get photos of him with his new truck. I will be sharing our experience with as many people that I can. Thank you for such a smooth purchase.

Beautiful! Smooth ride. Elegant. A pure reliable luxury vehicle. The ride is so smooth. I love the look and feel of the whole experience in driving this car.

Karina was amazing!! She really gave me the best experience! Thank you so much Karina!

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

Small dealer with many car to choose. Good sale man and service.

Truly 100% satisfied with the service and professionalism of this Store . Def will be back for future service .

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.