Used Cadillac XT5 for sale near Mettawa, IL

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

Great service! I felt welcomed and at ease. The staff were very friendly and I didn’t feel pressured to buy!

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Bill was fantastic to work with! Whole process took only a couple of hours and everyone was very helpful. Pricing was transparent and they worked with me to get me best interest rate possible.

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

Juan was excellent to work with, we quickly agreed on a price, the vehicle was cleaned and ready to go by the time the paperwork was complete. Highly recommend.

I had just got this car and it's been to the shop twice, first 2 days I had it I loved it, the performance is great and the interior is amazing! I have the sport utility model and I love all the features and the sound of the xt5!! Over the week my power liftgate stopped working/ would only work at certain times, my check engine light came on reading codes about the camshaft and coolant temp not being high enough. I'm not sure what's going on, this might just be a me problem but over all very nice car, just alot of bells and whistles and specific dealerships to go through if it ever needs repairs.

I went in order to get a used electric car, and got a very nice one for a good price. They were willing to lower the price for me and remove several fees. Thank you, Steve!

Bought a 21 Sport . Nicest car I have ever owned and I have owned many. i love driving this car. It's just the right size for around the city and a interstate run to Florida.

I purchase a 2019 Qx60 my experience was very very good sale person Thomas pates did a wonderful job to get me in this car everyone was helpful I will purchase another vehicle from there I am from Milwaukee thanks carwise

This is the 2nd XT5 that we have owed. Our 2021 is a good improvement over our 2017. They have changed some things that I did not like from previous years. Overall great value!

Jon David is an asset to your company he’s a gentleman and a scholar. He put a deal that I won’t forget, and I won’t forget him. My son was very happy and he treated him with courtesy.

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

I had a great experience at Star Auto Works! The staff was friendly, professional, and ready to help. They took the time to understand my needs and helped me find the perfect cars within my budget. The financing process was also straightforward, with no hidden surprises. I truly appreciate their honesty and dedication to customer satisfaction. I highly recommend Srar Auto Works to anyone looking for a great car-buying experience!

Great vehicle! Does everything well. Very nice looking ( especially when compared to like type vehicles!) interior is what you would expect of a Cadillac. Price is extremely good compared to most of imports of like type. Proud it is AMERICAN!

we purchased a Subaru here ! we went in and out under an hour !!! would recommend them !

I purchased a 2008 CL 550 that I absolutely love. It drives almost like it’s brand new despite being 18 years old. My salesman Chris went above and beyond with getting me in this car and even fixed the air conditioner on another vehicle I drove there to buy this car! I’ve never had that happen before. My future car purchases will be with him and this dealership!

Beautiful! Smooth ride. Elegant. A pure reliable luxury vehicle. The ride is so smooth. I love the look and feel of the whole experience in driving this car.

Fox Valley Volkswagen absolutely exceeded my expectations at every point in the purchase of my new to me Passat SEL. Adrian was my sales representative. He was knowledgeable, professional, prompt in responding and friendly. Specifically, he managed expectations and answered my questions directly. Nik is the sales manager, and was fantastic to deal with as we got the purchase rolling. Having been in the business, I understand how the sales manager is at the nexus of everything going on. Not once, despite being busy, did Nik make me feel rushed. Again, prompt and direct in getting things done right. John, the finance manager took over, processing my paperwork and made it seamless and easy. When I needed a temporary tag, he immediately saw to it. My car was delivered, and everything was done to perfection. If you want a dealer who pays attention, who is prompt, professional and never high pressure, and who gets the deal and the job done right - look no further. This team is truly at the top of the business. Five stars - strongly recommended across the board.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

Sales associates where friendly,knowledgeable and listened to my concerns about the car good experience

I’ve owned 8 vehicles in my lifetime and have driven about 30 different cars, and I can confidently say the 2018 Cadillac XT5 is literally the best-handling car I’ve ever driven. Cadillac has truly mastered the balance between performance, comfort, and luxury with this model. Driving Experience: The handling is exceptional—smooth, responsive, and surprisingly agile for a midsize SUV. Whether on city streets, highways, or winding roads, the XT5 stays composed and feels incredibly secure. The suspension does an excellent job of absorbing bumps while maintaining a sporty, controlled ride. Interior & Comfort: The interior design is second to none. The XT5's cabin is on par with any top luxury brand I’ve encountered. Premium materials like leather seating, soft-touch surfaces, and tasteful accents create a space that feels both stylish and sophisticated. The seats are extremely comfortable, even on longer drives, and there's plenty of room for passengers to stretch out. Features & Amenities: This car comes loaded with luxury-level amenities, yet it’s far more affordable than similar options that can cost 20-30% more. Features like the intuitive infotainment system, touchscreen controls, Bose premium sound system, and Apple CarPlay/Android Auto integration make it feel modern and connected. Add in conveniences like a hands-free liftgate, heated/ventilated seats, and an easy-to-use navigation system, and you’re getting serious value for your money. What I Loved: Top-notch handling and ride quality Gorgeous, luxury-grade interior design Spacious and comfortable seating for both driver and passengers Outstanding features and amenities for the price What Could Be Better: While the infotainment system is great, there’s a slight learning curve at first. Overall Thoughts: The 2018 Cadillac XT5 is a near-perfect blend of luxury, performance, and practicality. For anyone considering a luxury SUV but hoping to avoid overpaying, this car is an absolute gem. It competes confidently with more expensive brands and exceeds expectations on almost every level. I couldn’t be happier with my experience and highly recommend it to other shoppers.

This is the 3rd XT5 I have had and I think it is a great car for the money. perfect size with enough room for most everything you would need for trips or just around town.

Marco did and excellent job and help me get the car I wanted! Great guy great dealership.

Beautiful! Smooth ride. Elegant. A pure reliable luxury vehicle. The ride is so smooth. I love the look and feel of the whole experience in driving this car.

Had my Mercedes Sprinter RV serviced here. I have used them in the past and it is always a great experience. Mark in service provides great customer service keeping me informed on what is going on during my appointment. They always go above and beyond. Their quotes are on point and I never feel like they are trying to take advantage of me. One of the best dealerships I have ever worked with.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

I really appreciate the straight-forward buying process I found at Napleton Schaumburg GMC. Thank you to Yiannis for answering all my questions! Best- Mark

GREAT EXPERIENCE!! My experience purchasing my Jeep Wrangler at Chicago Auto Capital was outstanding. Hasham expertise and patience made the car-buying experience enjoyable and stress-free. Farhan took excellent care of me during the finance paperwork, making sure everything was clear and straightforward. The purchasing process was incredibly efficient. Overall, I highly recommend Chicago Auto Capital to anyone in search of their next vehicle. The team’s dedication to customer satisfaction and their seamless service makes them stand out. I will definitely be purchasing my future vehicles here!

Comfort in a car is important Smooth driving and pushes power whenever you accelerate. Love it but not the brake recall. My dog looks forward to car rides. She (dog) feels like royalty when she rolls in mama's lac.

I had a great experience buying a used 2016 Hyundai Genesis. The whole team was polite and courteous. They also have a nice waiting room with donuts and refreshments while waiting to sign paperwork. In and out in less than 90 minutes. Our salesman Walen was top notch and a US Veteran. Special thanks to Isaac and Rocco for ensuring we had a great car buying experience. Thank you! Shawn Thomas

I had a very amazing experience and I love my new Cadillac XT5 Luxury SUV!!!!

This an amazing and awesome dealership unlike so many others. They warm, friendly, courteous and patient with you. Processing time is fast and the cars are top quality. The staff very accessible and responsive to your needs immediately. They numerous cars to pick from the help, support and assistance you get is outstanding. ADA -the Office Manager and Adminisrator is simply the best. She is efficient, prompt, focused, down to earth, warm and just excellent. You can and will trust her help, support, assistance and efforts. Absolutely top notch and first class. Eric Rogers, Ph.D. She is the best and I plan to come back to purchase again.

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.