Used Cadillac XT5 for sale near Phoenix, NY

Ashley and the service team effectively communicated throughout the process and the job was well done. I always bring my Tahoe back for service and am consistently satisfied with the service.

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

exciting,friendly and fast.went in at 10am test drove the enclave we wanted,processed loan app. went home at 1pm for lunch,received a call at 3;30pm the vehicle was ready,by 6pm we were driving the new vehicle home.Awesome experience.would recomend to anyone looking for new or used vehicle.

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

Overall, great experience buying and trading in my car. I highly recommend Anthony for sales.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

I purchased a 2017 Chevy Impala Premier on 9/17. I can not express how I felt buying this car! First, Greg Zimmer treated me as if I was buying a brand new Cadillac. Second, Chris Brown in finance treated me the same. This Company is for the people!!! Not for making top dollar on sales. Not enough room to say all I want to say but I WILL HIGHLY RECOMMEND CREST CADILLAC!!!

Great customer service. Faster service with available appointments including Saturday. Nice setting area. Everyone is friendly and ready to answer all your questions. Definitely I'm recommending this place to all my friends

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

Good people! Scottie was very professional, efficient, and exceeded my expectations. I highly recommend them!

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

Crest Cadillac & Acura, Syracuse-A Cut Way Above Crest Cadillac & Acura of Syracuse is not only the finest Cadillac & Acura and Luxury new and pre-owned car dealership in Central New York. It is the finest in sales and service above ALL dealers and sales and services in Central New York! First, Crest Cadillac & Acura is the finest because of its exceptional people. People carefully chosen to be members of Crest’s prestigious and legendary caring family of sales and service. Second, Crest is also top notch because of its decades of impeccable reputation as a place to acquire a good, fair price for new, pre-owned automobiles, and exceptional value for services it provides to patrons and newcomers alike. In short, nobody does it like Crest. My experience proves it to me time and time again. And while consistency in excellence is hard, Crest always meets and exceeds this challenge, excelling in its well-earned reputation. I, as a 62 year-old professional, have had the most superb experiences with Crest: in sales, service, and MOST IMPORTANTLY their PERSONALIZED APPROACH. Everything there, everybody there is customer centered perfection. There is no better place to buy at the BEST prices. No better place for fine and REASONABLY PRICED service. No finer place for the best trained, experienced and TOP-NOTCH STAFF, sales, and technicians. Experience Crest Cadillac. It is so much better than ALL the rest. Buy there, get repairs there, visit their personnel: You will never go anywhere else again. Because you will never want to, or need to! Crest is the best! Professor Richard Risman, Esq. Syracuse University Syracuse, New York

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

From start to finish, my experience at West Herr Chevrolet was outstanding. Everyone I interacted with was friendly, professional, and focused on respecting my time. Steven in particular went above and beyond. He took my list of demands ? from ordering a custom-built 2026 Chevy Blazer EV SS, to staying within the EV tax credit window, to timing delivery so I wouldn?t have to make payments earlier than planned ? and made it all happen seamlessly. He knew I had a preapproval and still beat it with class, while getting me every discount possible. He was available around the clock, patient with my endless questions, and genuinely dedicated to making the process stress-free. The entire team worked together like a well-oiled machine. Carlos stepped in to share his personal EV experience, which helped me weigh the pros and cons as a military member who won?t be in Syracuse forever. Ethan closed things out by walking me through the EV basics in plain English, making sure I left confident and informed. And Dan, the financing manager, impressed me with his honesty ? he explained the pros and cons clearly, without pushing extras I didn?t need, so I could make an informed decision. Compared to previous Chevy purchases at other dealerships, this was night and day. Everything was fast, transparent, and done with genuine care. They even followed up the next week to check in. The synergy, professionalism, and humanity they showed made me feel like more than just a customer. I?ll be back in the future, and I?d recommend West Herr Chevrolet ? and especially Steve and his team ? to anyone looking for a Chevy. They set the standard for how a dealership should treat people.

Brendan Blair at drivers village, cannot say enough about his professionalism and taking the time to find the right car.

I had just got this car and it's been to the shop twice, first 2 days I had it I loved it, the performance is great and the interior is amazing! I have the sport utility model and I love all the features and the sound of the xt5!! Over the week my power liftgate stopped working/ would only work at certain times, my check engine light came on reading codes about the camshaft and coolant temp not being high enough. I'm not sure what's going on, this might just be a me problem but over all very nice car, just alot of bells and whistles and specific dealerships to go through if it ever needs repairs.

Bought my suv today from Kori. Very friendly professional and down to earth person. I’m in love with my suv and recommend going to see Kori at Best Buy auto on Church st in North Syracuse. THANKS FIR EVERYTHING KORI

I’ve owned 8 vehicles in my lifetime and have driven about 30 different cars, and I can confidently say the 2018 Cadillac XT5 is literally the best-handling car I’ve ever driven. Cadillac has truly mastered the balance between performance, comfort, and luxury with this model. Driving Experience: The handling is exceptional—smooth, responsive, and surprisingly agile for a midsize SUV. Whether on city streets, highways, or winding roads, the XT5 stays composed and feels incredibly secure. The suspension does an excellent job of absorbing bumps while maintaining a sporty, controlled ride. Interior & Comfort: The interior design is second to none. The XT5's cabin is on par with any top luxury brand I’ve encountered. Premium materials like leather seating, soft-touch surfaces, and tasteful accents create a space that feels both stylish and sophisticated. The seats are extremely comfortable, even on longer drives, and there's plenty of room for passengers to stretch out. Features & Amenities: This car comes loaded with luxury-level amenities, yet it’s far more affordable than similar options that can cost 20-30% more. Features like the intuitive infotainment system, touchscreen controls, Bose premium sound system, and Apple CarPlay/Android Auto integration make it feel modern and connected. Add in conveniences like a hands-free liftgate, heated/ventilated seats, and an easy-to-use navigation system, and you’re getting serious value for your money. What I Loved: Top-notch handling and ride quality Gorgeous, luxury-grade interior design Spacious and comfortable seating for both driver and passengers Outstanding features and amenities for the price What Could Be Better: While the infotainment system is great, there’s a slight learning curve at first. Overall Thoughts: The 2018 Cadillac XT5 is a near-perfect blend of luxury, performance, and practicality. For anyone considering a luxury SUV but hoping to avoid overpaying, this car is an absolute gem. It competes confidently with more expensive brands and exceeds expectations on almost every level. I couldn’t be happier with my experience and highly recommend it to other shoppers.

Smitty has always been helpful and is always nice. They have never let me down. Always taking care of my car and Smitty has given me helpful advice on fluids and maintaining my vehicle.this is the shop to go to.i had purchased my first car here. They were very professional, took care of all maintenance needs up and down a great place to get a car and a service department to back it up.five star.😁. Also every time I have a concern or think something is wrong, they have always had my back .go here if u want no issues.

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

If you are purchasing a car at Crest Cadillac I strongly recommend going to Greg Zimmer. Greg exceeded my expectations due to the excellent service we received from Him. He went above and beyond to assist us in our purchase. For example, taking my many calls on his own time at night at home to answer questions without rushing me or making me feel uneasy. Greg made the entire process a breeze and I can assure you he is an honest salesman (which may be rare nowadays). If it was not for Gregs attitude and honesty I would most likely not have purchased this car.

This is the 3rd XT5 I have had and I think it is a great car for the money. perfect size with enough room for most everything you would need for trips or just around town.

Just putting my 2 cents in. I have been going to Crest for almost 22 years. The Service Dept and Sales Team have always been top notch. If there's a problem they go above and beyond. I never felt like I was being talked down to and if I didn't understand something, staff go to great lengths to answer any question I might have. I appreciate being treated like family. It's like a have an 'Uncle' in the business.

Just picked my 2018 Cadillac CT6 from Crest Cadillac, and I couldn’t be happier with the experience! My salesperson was incredibly knowledgeable, no pressure, just straightforward and transparent. He and their finance manager really took the time to ensure I got the best rate, and the car is in beautiful shape. I Highly recommend them!

Aiden from Mitsubishi is the right person for the job. Our transaction has never been easier and faster hes great and im grateful thank you🙏

The XT5 has met all of our expectations in handling, performance and comfort. The 3.6 engine has excellent mileage and power. Interior is very comfortable and stylish. The XT5 appearance does distinguish itself from a lot of SUV's out there. I bought vehicle from a lease return and it looks like it belongs on the show room floor

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

First of all, I purchased the XT5 Sport AWD with the Platinum package, sticker $69,530. Truthfully, this is a fine ride, and a pleasure to drive. Everything is at your fingertips and easy to use. A couple of items I miss would be the floating high beams that come with intellibeams, the accent lighting in the interior was a nice feature. My final complaint, not enough USB ports. It could use a couple on the dash just below the radio.