Used Cadillac XT5 SUVs for sale near Alvin, TX

I have had many issues with this dealership and trying to give them another and another and another chance but with Megan, I think she has it under control and I want to only come when she?s there. I trust that she actually is listening to me.

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

Always love taking my Car to Big Star Cadillac for the best customer service and they always do a great job. They have a deal where you can get 3 oil changes 3 tire rotations 3 car washes for a Cadillac for under $175 not a bad deal I have a appointment next week for my brakes Ty Big Star Cadillac.

Came for regular maintenance service of my car. From start to finish, the Toyota service was fluid, quick and people were friendly and professional. The only thing is somebody called me while we were there and was asking if I want to sell my car which is only about 8 months old! I think that was not right.

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

Andre Medlock was amazing, great customer service. The quickest car purchase I?ve ever had. Would definitely recommend if your looking to purchase a new/used vehicle.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

It was great job well done agent was very polite, service was done in a timely manner , coffee was great. Great WiFi service was available

Huge shout out to Eugene and Zack for making our used truck purchase so simple. Most friendly service!! Eugene checked on us the next day.

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

Joe in the service Dept was excellent with helping install keyless entry on my truck

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

Greate...I would recommend this place to anyone needs to buy a car.

First of all, I purchased the XT5 Sport AWD with the Platinum package, sticker $69,530. Truthfully, this is a fine ride, and a pleasure to drive. Everything is at your fingertips and easy to use. A couple of items I miss would be the floating high beams that come with intellibeams, the accent lighting in the interior was a nice feature. My final complaint, not enough USB ports. It could use a couple on the dash just below the radio.

I cannot recommend this location enough after the excellent service and very good experience I had with my first time financing a vehicle. Cesar Rodriguez and Raul Silva both worked with me to find a vehicle that suited my needs within my price range. These gentleman were extremely patient and professional when handling the sale. I would also like to thank Mark and Brandon in financial services. They both persisted through technical difficulties in order to deliver excellent customer service all the way to the end. I would absolutely recommend this location if you’re in the market for a used vehicle and I will be returning in the future!

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Ozzie and Belinda took great care of us. 1. We had to trade in a car that was costing too much to repair. I put the information into the Echo Park system and Belinda called to ask further questions. It was that outreach that had us going to Echo Park instead of CarMax. 2. Ozzie was the salesperson who happened to be free when we walked in. He listened to what we wanted to do and made a couple of good suggestions. Then one test drive and we were ready to buy. The dealership honored the trade-in value and even added $250 to it, and altogether that helped pay for the warranty that we purchased.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

I'm very pleased with this dealership. Top-notch service, friendly staff, quality vehicles, and a great level of personalized service. Rudy was the best salesman I've worked with, and this is the 7th car I've bought in my many years driving. I'm really impressed with the automobile I bought and with the price. Truly a no-haggle and no-hassle deal. Hamida made the financing paperwork easy and quick. I've already recommended them to two coworkers and I will be shopping for my next vehicle here too. Thank you again Rudy!

Beautiful! Smooth ride. Elegant. A pure reliable luxury vehicle. The ride is so smooth. I love the look and feel of the whole experience in driving this car.

They called back within minutes of receiving my email. I scheduled an appointment and bought my car the same day. The service is highly responsive and very professional. I highly recommend Mike as my salesperson. I will definitely return and recommend them to all my family and friends.

Beautiful! Smooth ride. Elegant. A pure reliable luxury vehicle. The ride is so smooth. I love the look and feel of the whole experience in driving this car.

The dealership is ok, but the salesman Mr Eddie Lechuga is awesome he went above and beyond to make sure that all the process of me buying my dream CAR was stress less and quick and that I got everything I wanted. Again thank you Mr Eddie..

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

I did everything over the phone with zero problems. No matter how many times I changed my mind my sales person Casandra answered my questions and the finance manager Iriam did everything he could to make sure I got what I wanted. The trade in experience was just as well.

This is the 3rd XT5 I have had and I think it is a great car for the money. perfect size with enough room for most everything you would need for trips or just around town.

The environment is good, the service is good, too. The service staff introduce the car in detail patiently and warm-heartedly. I am very happy with his service.

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

My experience was awesome Valente and Ricardo amazing employees glad to have meet them wold recommend there to buy your new car Ask for Valente he will guide you right

I have visited this Carmax location several times over the years, but I?ve never actually bought from them. I appreciate their selection and no pressure process. If you prefer used cars like I do, it?s great to go to a Carmax and compare several makes and models in one place and get your trade appraised. This time around I worked with Harold Speights, who did a great job of finding the cars I was looking for. This is harder than it sounds - the cars don?t always get parked where they belong after a test drive, especially on a busy day, so he had to do a lot of walking around. We ended up unable to find the exact vehicles listed online, which is the reason this Carmax doesn?t get 5 stars. But Harold got me into the right things to try out. Once I narrowed down my interests after a few drives at a few different places, he texted me some stock numbers of cars at several Carmax locations with free transfers. I ended up preferring a different vehicle from a different dealer, but that?s not a knock on Carmax or Harold. Having the written appraisal in hand helped me get a better deal. If you are shopping for a used car, Carmax is a great place to go. Only thing I?d change is that Carmax could do a better job tracking where the vehicles are on the lot.

From the moment you sit in the 2023 Cadillac XT5 your totally blown away by the all new interior features and styling. As per the ride, softer than any vehicle I have ever drove. Big Thumbs up to Cadillac!

I want to thank Mr. Matthew P. for his professionalism and patience he provided for my husband and I . This young man will go far in life with his knowledge and Patience working with customers. Look out GM, lol. Wishing Matthew the best! We had a great experience at Big Star Cadillac. Thanks Lee & Karla Williams

We had a good experience with Emmons. Josue was easy to work with and understood our needs.

⭐⭐⭐⭐⭐ Big Star Cadillac absolutely lives up to the name. From start to finish, this was one of the easiest car-buying experiences I’ve ever had—and that’s saying something. They had exactly the Cadillac I was looking for, and even though I was buying out of state, the entire process was smooth, simple, and refreshingly stress-free. Huge shoutout to George—his communication was top-tier. Quick responses, clear answers, zero runaround. Every question I had was handled promptly, and I always knew exactly what was happening next. No pressure, no confusion, just solid customer service done right. Buying a car should feel exciting, not exhausting—and Big Star Cadillac nailed it. I’m very confident I’ll be using them again and would recommend them to anyone looking for a seamless, professional, and actually enjoyable car-buying experience. Thank you!