Used Cadillac XT5 SUVs for sale near DeRuyter, NY

Ashley and the service team effectively communicated throughout the process and the job was well done. I always bring my Tahoe back for service and am consistently satisfied with the service.

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

I purchased a 2017 Chevy Impala Premier on 9/17. I can not express how I felt buying this car! First, Greg Zimmer treated me as if I was buying a brand new Cadillac. Second, Chris Brown in finance treated me the same. This Company is for the people!!! Not for making top dollar on sales. Not enough room to say all I want to say but I WILL HIGHLY RECOMMEND CREST CADILLAC!!!

Great customer service. Faster service with available appointments including Saturday. Nice setting area. Everyone is friendly and ready to answer all your questions. Definitely I'm recommending this place to all my friends

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

Crest Cadillac & Acura, Syracuse-A Cut Way Above Crest Cadillac & Acura of Syracuse is not only the finest Cadillac & Acura and Luxury new and pre-owned car dealership in Central New York. It is the finest in sales and service above ALL dealers and sales and services in Central New York! First, Crest Cadillac & Acura is the finest because of its exceptional people. People carefully chosen to be members of Crest’s prestigious and legendary caring family of sales and service. Second, Crest is also top notch because of its decades of impeccable reputation as a place to acquire a good, fair price for new, pre-owned automobiles, and exceptional value for services it provides to patrons and newcomers alike. In short, nobody does it like Crest. My experience proves it to me time and time again. And while consistency in excellence is hard, Crest always meets and exceeds this challenge, excelling in its well-earned reputation. I, as a 62 year-old professional, have had the most superb experiences with Crest: in sales, service, and MOST IMPORTANTLY their PERSONALIZED APPROACH. Everything there, everybody there is customer centered perfection. There is no better place to buy at the BEST prices. No better place for fine and REASONABLY PRICED service. No finer place for the best trained, experienced and TOP-NOTCH STAFF, sales, and technicians. Experience Crest Cadillac. It is so much better than ALL the rest. Buy there, get repairs there, visit their personnel: You will never go anywhere else again. Because you will never want to, or need to! Crest is the best! Professor Richard Risman, Esq. Syracuse University Syracuse, New York

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

From start to finish, my experience at West Herr Chevrolet was outstanding. Everyone I interacted with was friendly, professional, and focused on respecting my time. Steven in particular went above and beyond. He took my list of demands ? from ordering a custom-built 2026 Chevy Blazer EV SS, to staying within the EV tax credit window, to timing delivery so I wouldn?t have to make payments earlier than planned ? and made it all happen seamlessly. He knew I had a preapproval and still beat it with class, while getting me every discount possible. He was available around the clock, patient with my endless questions, and genuinely dedicated to making the process stress-free. The entire team worked together like a well-oiled machine. Carlos stepped in to share his personal EV experience, which helped me weigh the pros and cons as a military member who won?t be in Syracuse forever. Ethan closed things out by walking me through the EV basics in plain English, making sure I left confident and informed. And Dan, the financing manager, impressed me with his honesty ? he explained the pros and cons clearly, without pushing extras I didn?t need, so I could make an informed decision. Compared to previous Chevy purchases at other dealerships, this was night and day. Everything was fast, transparent, and done with genuine care. They even followed up the next week to check in. The synergy, professionalism, and humanity they showed made me feel like more than just a customer. I?ll be back in the future, and I?d recommend West Herr Chevrolet ? and especially Steve and his team ? to anyone looking for a Chevy. They set the standard for how a dealership should treat people.

This service appointment was no different than before because they maintain a level of professionalism and experience that I have not seen at any other dealership I've been to. Paul. Sarah and Patrick make every visit an enjoyable one. They remember my name and talk to me like a person, not a number. I will continue to take both my vehicles and recommend family and friends to do the same.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

If you are purchasing a car at Crest Cadillac I strongly recommend going to Greg Zimmer. Greg exceeded my expectations due to the excellent service we received from Him. He went above and beyond to assist us in our purchase. For example, taking my many calls on his own time at night at home to answer questions without rushing me or making me feel uneasy. Greg made the entire process a breeze and I can assure you he is an honest salesman (which may be rare nowadays). If it was not for Gregs attitude and honesty I would most likely not have purchased this car.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Just putting my 2 cents in. I have been going to Crest for almost 22 years. The Service Dept and Sales Team have always been top notch. If there's a problem they go above and beyond. I never felt like I was being talked down to and if I didn't understand something, staff go to great lengths to answer any question I might have. I appreciate being treated like family. It's like a have an 'Uncle' in the business.

Just picked my 2018 Cadillac CT6 from Crest Cadillac, and I couldn’t be happier with the experience! My salesperson was incredibly knowledgeable, no pressure, just straightforward and transparent. He and their finance manager really took the time to ensure I got the best rate, and the car is in beautiful shape. I Highly recommend them!

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

First of all, I purchased the XT5 Sport AWD with the Platinum package, sticker $69,530. Truthfully, this is a fine ride, and a pleasure to drive. Everything is at your fingertips and easy to use. A couple of items I miss would be the floating high beams that come with intellibeams, the accent lighting in the interior was a nice feature. My final complaint, not enough USB ports. It could use a couple on the dash just below the radio.