Used 2023 Cadillac XT6 for sale near McHenry, IL

EMMANUEL OGUNBIYI did a great job very attentive very nice great staff good service! Thanks for everything!

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

They are always kind and great service! They get my car in and out quickly!

I drove away from Motor Werks Cadillac last week in my new Lyriq. Aside from being thrilled and blown away by this car (my first Cadillac) my sales associate Kevin Bennett was a total rock star. Not only was he extremely knowledgeable about the car and its features, he worked hard on my behalf to get me a great price, taking advantage of incentives I would never have know about. Kevin was honest and earned my trust right away by letting me take a test drive car home over a weekend. Thank you, Kevin, for your help, support and professionalism while making my new car purchasing experience terrific!!

I'm so thankful to have worked with Timothy Maloney. He was super friendly and knowledgeable. He really took the time to understand what I was looking for and helped my find the car that I absolutely love!

purchased a used car from frank and steve and got a fantastic deal and great service i would refer all my friends

I have worked with Dan Salisbury for years in regard to leasing various cars. Dan works very hard to find what I am looking for within the payment range I need. Dan never makes me feel bad for additional requests or continued questions. If there are any problems they are quickly resolved. During this last lease I had pleasure of also working with Alfonso Gomez. He was very quick at resolving small issue that I had immediately. Jason Garon in the service department is always amazing about getting my car for any oil changes or needed work. I am happy to recommend this team to others.

Good dealership with much inventory. And the salesman was very helpful. He helped me finding exactly the car that I wanted. The salesman is named Ivalin Nikolov.

I must take the time to express my gratitude because I had the most wonderful experience with purchasing a car at this dealership! Every single person involved in the process was responsive, helpful and very professional. I received a great deal on my Jeep Grand Cherokee Summit Reserve and I couldn't be happier with the purchase. Frank Leonette was the Sales Consultant who assisted me. He was beyond awesome and you must ask for him when you go! He has many years of experience and it really shows! Also, a super thanks to the Finance Director, John Rizdy! He really helped me with receiving a reasonable and comfortable monthly payment. Shout out to Vic and Awad as well for answering all preliminary questions I had prior to coming into the dealership! It was stellar customer service all around and everyone works together efficiently and collectively to get the job done! I definitely recommend this dealership and would indeed purchase here again!

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

Purchased my SRX in 2012 and have regularly used their Service Department. Always great and courteous customer service. If waiting for your vehicle, comfortable waiting area with beverages. If your vehicle requires a longer service period, a courtesy vehicle is quickly arranged.

Very smooth and professional service. The drop off and pickup was very easy. My service guy Michael made the whole loaner and service process very enjoyable

Really good overall experience. I thought that people were really in touch with me during the process via phone and text