Used Cadillac XTS for sale near Northfield, OH

I wanted to make sure that I left the very BEST review for three of your employees.... Charles Clark, Ravi Patel and Joel Cruz. I am a repeat customer and the Mazda vehicle speaks for itself... but GREAT customer Service cannot. When I was shopping to renew my lease, I was able to contact Charles Clark in VW - as I thought I might switch from Mazda to VW. When we could not get the pricing to work, Charles sent me to Ravi Patel. He was helpful, kind and very knowledgeable about all the products in my inquiries. Through the deal, I also met with Joel Cruz. He was a whiz at getting me the best price, the best vehicle and provided the best service. Now, I do not live close... I live about 35 miles away... but I will ALWAYS come back to Brunswick for this high quality of service. Kudos to Brunswick for doing it right! Additionally, I will be looking for a second car for my college son in the spring... Look for ME on your lot... I will be there again with this amazing team of people!

I love this car. It has fast acceleration, luxury ride many safety features that even made my insurance cost decrease. And the work well. It reminds my of My 1989 Pontiac Bonniville SSE. Powerful Luxury

Best car buying experience I've ever had. I knew exactly what I wanted and they got me into it, even with less than perfect credit. They made the whole experience fun and easy.

I brought my 2014 Cadillac XTS in 2021 with only 17,000 miles on it and I now have 77,000 miles on it. The only complaint I have is when I took it to the dealer to get a headlight changed the service manager told me the whole front end of the car had to be taken apart to change that headlight and one of the mechanics overheard him and came over and said that’s not true so the mechanic showed him how by removing three screws you could get access to the LED headlight and it still cost $500 because the bulb itself was somewhere around 400! Now at 77,000 miles if you’re thinking about buying one make sure the struts and the leveling compressor are all in perfect shape. At 77,000 miles I am looking at $3000 to replace the rear struts and. Another 2200 for the front struts and up to 3000 for the air compressor if that is bad so you could be looking at six to $8000 for four struts , and a compressor! I’m selling the car as is.

I drove 5 hours to get to Next Step to purchase my car. It was quite the trip, but totally worth it. The reason is that #1, they are very honest and kind. Matt and Mike are upfront and have a great deal of integrity. They worked together to get my business and to seek out options that allowed me to leave extremely happy and well taken care of. When my wife updates her van, you know where I will be contacting first! Great job guys!!!

Switched from a BMW 5 Series to the Cadillac XTS. It is far superior than the BMW and Jaguar XJ previously owned. Both of those foreign extractions were money pits. I purchased the X with 66,000 miles on it and have not experienced the failures other reviewers have lamented so I question the authenticity of their review. The XTS is, in my opinion, one of the most alluring cars on the road today, 2023. It has great presence and commands attention. By far the best car I have ever owned and its reliability has not disappointed. The Platinum trim interior is exquisite. It did, afterall, win Ward's 10 Best (automotive) Interiors of 2013. Definitely a keeper. Get one.

After looking and traveling all over Ohio for over month, I finally found the one here at Mazda of Kent! I Love my new car! Tony was Awesome! Highly recommend. Great experience from start to finish!

Beauty. Every time I go out I get someone admiring my car! It’s just lovely. I bought this off the end of a two year lease. It’s still like new inside

Great people with great service. Everyone was friendly. I liked how they didn’t hound u like most car dealerships. Everything was quick and easy and they had great cars to choose from.

I have owned 9 Cadillac’s.and this has been the best one ever. Runs great,rides great and the 35 mpg on the highway is fantastic. Has all the power I need. I would recommend this model to anyone. Rated 5 Star!

I live 80 miles away and found a vehicle I liked and asked them to run my credit before I drove there. They did a great job of getting me approved even though I messed my credit up. As I was driving up there I was hoping they didn't have pictures on their website that really exaggerated how nice the car was. I was shocked that the 2008 jeep was even nicer in person. I'm very weary of used car lots because of the reputation that some of the bad ones give the industry, I would in a heartbeat buy here again because they have the most important qualities, honesty and integrity.

I’ve owned Cadillacs since 1979. This is by far the best fit for size and comfort. Not a “boat” but big enough for a family trip.

I always receive excellent and so do my adult children. We have been buying from them for years, and you can't beat their service department.

I Purchased mine 4 years ago used with 42k on it and as a 1 owner. The reviews you read about reliability are true. A warranty is an absolute must have. My warranty has paid out more than 28K. Including Magnetic shocks, transmission, Cue info system, and much more. Only 3K from my pocket. I have been repair free for over a year. Having owned over 30 cars I will say it is a fun car to drive and is my favorite car I have ever owned with a warranty.

Dave is always so accommodating and very nice. Would recommend to anyone i know needing a car.

My Experience is I'm in Love my First Cadillac that I Own. One of the best Decisions I ever made. go upgrade to Escalade later this year. Comfortable ✔️ luxurious ✔️ Smooth ✔️ Cool ✔️Calm✔️ And Collective ✔️ Let's Ride 👍🏾👍🏾

Got a great Subaru four months ago from Logic Auto Sales. Definitely would recommend this dealership. Good prices, quality vehicles and helped me get financed.

Best car I ever owned. Extremely reliable, very comfortable. Every time I think about upgrading, I look at it and say why….lol it’s that good. Highly recommend this automobile.

Eddie was very easy to work with and super kind. He answered all of my silly questions without judgement. He allowed me to take the car for as long as I wanted and I felt no pressure whatsoever. When I expressed concern about a noise I heard, he drove the car with me to see if it were something he could fix BEFORE I purchased. I trust him and love my car!

It's a great car to own, it has a lot of features, so convenient to drive and reliable vehicle .It's a luxury vehicle . I recommend it for anyone who wants to buy a vehicle .

I purchased a vehicle from Carena Motors as an out of state buyer and I honestly could not be happier with the experience. Buying a car from another state can come with a lot of uncertainty but the entire process was smooth transparent and stress free from start to finish. The vehicle was even cleaner than described which truly exceeded my expectations. The photos and description were accurate and there were no surprises when the car arrived. If anything it looked better in person. That alone says a lot about the integrity of this dealership. Kacper went above and beyond throughout the entire process. He was extremely responsive answered every question thoroughly and kept me informed at every step. He made sure all the paperwork and details were handled properly which made buying from out of state feel just as easy as buying locally. I absolutely love my BMW X5 and could not be happier with the purchase. It drives great and was clearly well cared for. It is clear that Carena Motors takes pride in their vehicles and in how they treat their customers. I would absolutely recommend them to anyone especially out of state buyers who are looking for an honest professional and straightforward car buying experience. I would not hesitate to do business with them again.

Got a 2013 about a month ago with 60K in nearly perfect condition. I have spent some time and money fixing little things - these cars are complicated and loaded with delicate technology. The CUE radio has been replaced, as has the electronic dash - which are both a very nice feature but are known to fail. It drives beautifully, has tons of room, is a fantastic value proposition, and looks very nice. The overall finish is very high and of very good quality on these cars. The owners complaining here are the ones that drive them hard and the only attention the car gets is when they drop it off to the dealer for something and then agree to fix things. Plan to spend a lot of money keeping one going if this is you. If you can do most things yourself, and keep it properly looked after, it's typical of any common luxury car. They ALL have their quirks. If you really wanted a toyota or a honda economy car then this isn't the car for you - go buy one of those, you'll hate owning one of these. Me? I just love it! Next costly maintenance is the magneride suspension - it does wear out, and typical engine cleaning - valves, injectors, plugs, etc. All fluids are new, brakes are new, tires are new. Everything is expensive for these cars.

Jessica was a great, and really explained everything really well. I will definitely be returning there in the future!

I have a 2013 XTS Platinum. I brought it with 46k miles on it. I now have 209k and had 0 issues out the engine and transmission so far. I want a newer CT6 or a 2019 XTS but I'm not in a rush because this car has been the most reliable car I ever owned

Fast write up with Jeff, video from mechanic was reassuring my truck was in good hands. Follow up call from Jeff was before time requested was nice. No waiting fast check out when picked up. Vehicle was clean with work done right the first time. Overall very satisfied!

Awesome car very clean and drives great. You will not be disappointed with this vehicle. I have not one bad thing to say about this car..

Absolutely the best experience I have ever had buying a car! Dave was patient, actively listened to me describe my situation, and responded by making sure he completely understood my what had been said to him. He was honest in his response to being able to work with my challenging credit situation. He made no promises to get me to come to the location. He never once made me feel bad about my challenging credit situation. Life happens to everyone, this gentleman worked hard on my behalf so that I could have a chance at regaining my creditworthiness. He only asked that I have all documents with me when I arrived so that he could efficiently begin to work on my situation. He was pleasant, professional and most of all HONEST ….. Even when my credit was great I have never experienced the level of compassion and professionalism as I did with Dave. It did not take hours of frustrating time sitting, feeling belittled and being told one thing and then another to only find you have been taken advantage of in the end. I do believe this was by far the best car buying experience I will ever experience! I will definitely be going back to see Dave when I have to purchase another car. I highly recommend him to family and friends as well. Definitely do place a call to or go see Dave, he will provide service with integrity and professionalism.

Positive: Overall good car. I love the design and interior quality. Huge trunk. 10 years later still looks modern and attractive. Negative: Seats are very hard. Different from previous models. Cue system not very practical. I would prefer knobs and buttons. Glove box is unnecessarily complicated. Source of problem.

My experience with Taylor Black in service was phenomenal, he was excellent and sufficient on keeping me informed about my vehicle. The whole Fred Martin team that worked on my vehicle was also very sufficient and I want to thank everyone for a job well done especially Taylor Black.

This is a magnificent car if you're on the road and you like quiet smooth comfort it has plenty of horsepower and style it truly is Outstanding!

Sales Rep, LaVair, was very informative and pleasant to work with through my purchasing experience. Also Kudos to the managers for their trust and patience. Great people!

Very satisfied with the looks, bells and whistles and performance. It's a beauty. Lots of room for passengers CUE is good once you get to know it. I love this car.

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

Very spacious pretty for a car. I owned a srx and giving up that space wasn't so bad after all. I miss the trunk space