Used Cadillac cars for sale near Albany, LA

The service we received from Bill Hood was above expectations. We were driving from Texas to Georgia, towing our camper when our trailer break controller failed. The first local dealer we went too couldn’t help us but when we took it to Bill Hood, they took in our F150, spent time diagnosing the problem, and found the issue. We were fortunate that they had a replacement brake controller on hand and replaced it right away to get us back on the road. Thank you to the service department for saving the day!

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Always get professional help...Everyone's courteous and always give excellent answers regarding service rendered.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

We purchased a 2024 gmc from Taylor and Austin. Great salesman they took time with us and explained everything. This was our 4th purchase from Ross downing and wouldn’t go anywhere else. They gave us everything we asked for. Highly recommend this dealership. A thank you to Taylor And Austin. J&B White

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

This is hands down the coolest dealership in Baton Rouge! Definitely one of the best curated inventories I've seen. They've got luxury, performance, and just plain cool stuff. Very friendly staff and nice facility. If you're looking for a car dealership in Baton Rouge, you've got to check out Motorcars Louisiana!

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Awesome experience, Casey worked and worked with me until we got it done. Please go and see Casey Sellers at Supreme Chevrolet West. You won?t be disappointed.

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

Wonderful people and very informative! Very quick and seem to understand what the consumer is concerned about and willing to accommodate their questions and concerns!

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

I’ve bought over 10 cars from Motorcars Louisiana, and every single experience has been top-tier. The team is knowledgeable, professional, and always goes the extra mile to make the process smooth and stress-free. Whether you’re buying your first vehicle or your tenth, their service is impeccable. They’ve earned my trust over the years, and I wouldn’t go anywhere else.

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Had an amazing experience with Aaron Helflin with the purchase of my first Mercedes. He was pleasant, sufficient and to the point. Never wasted our time and was upfront with us from the first point of contact. First no hassle buying experience I have ever had in my 30 years of vehicle purchases. True asset to the Baton Rouge Mercedes Benz and to the vehicle purchasing process. Thanks again Aaron

The vehicle has been good so far. I like the handling and style. I would like to see a little more padding on the console where my knee rests. It would make it more comfortable. The seats could use a little work also. I have a Ram truck and the seats are more comfortable.

I was traveling through the area and had issues with the car overheating (auxiliary fan was not coming on [faulty relay]). The issue was diagnosed and fixed in a timely manner. I could not be pleased with the empathy which was shown knowing we were stranded and needing to get back on the road. Staci, Mike and David went over and beyond to see that we were fixed and ready for our 12+ hour trip. I am/was so pleased with the work that was performed on the vehicle. I am always looking for individuals like these, who want to make sure they do/did everything they can to make sure the customer is take care of.

To whomever this concerns: There’s a salesman at the Bill Hood Bargain dealership whose actual name I’m not exactly sure of his actual name ..might be Dionte..but to me his name is Saginaw. I went to his dealership interested in a 2013 Lincoln but left a week later with a 2019 Ford Fusion!! I’ve never been given a reason to praise a car salesman I’ve dealt with EVER. However,Saginaw is thee exception. I truly had the best car buying experience that I never thought could exist!! He was extremely attentive and pleasant with phenomenal communication skills. He responded promptly to all my calls & texts and that’s a rare find when dealing with car buying. Also the financing magician Jerrod also deserves a round of applause!! I sure hope both Saginaw and Jarrod get the recognition from their bosses that they deserve. They went above and beyond when they didn’t have to for one customer and spent an extreme amount of time just on me ..that was amazing. Great job guys and yes, when I’m ready years from now to buy another car, I will return to Bill Hood and hope yall are still there to offer yet again your greatly appreciated service!!

I only drive about 1500 miles annually. Last year (2024) I bought two of these cars, identical except for interior and exterior colors. No mechanical issuers to date. But the car is too hi-tech for me. I have little knowledge about what many of the knobs, buttons, computer swipes, etc. actually do. The owners manual, which you can purchase for an additional $50 is over 450 pages, I have yet had the time to read it. It comes with a sun roof which I did not want, but had no choice but to get it. It is very complicated, I liked the less complicated cars of yesteryear much better.

From the minute I walked into the building everyone was pleasant and willing to help. Matt (my sales guy) was knowledgeable, helpful (but not too pushy...(I would have left if he was) and returned my calls and email promptly.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

Our salesman, Landon Crane, is new and even didn’t have his business cards yet but he’s gonna go far. He was extremely polite, willing to answer questions and had no problem getting up to ask about an answer he wasn’t certain of. I appreciated he wasn’t pushy, condescending, or fake. He may be young and just getting started but you won’t go wrong by requesting him for your salesman. The young man knows how to give an appropriate handshake on top of all his other positive qualities. From start to finish it was a relaxed buying experience. Give him a call!

Really enjoy the CT4 purchased for the wife. Was looking for an entry level luxury car after driving mid size trucks for the past 20 years. Not to many bells and whistles to figure out the technology components are just basic and all I need for functionality. Could not be happier!

The oil change and tire rotation service went well. I have always taken my vehicle to get the oil changed since I made the purchased from Ross Downing. Great service and very professional.

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

Ashley, Tana, Will and Bree did a terrific job at answering our questions. They were very professional and made us feel very comfortable. It?s a very well organized operation.

My wife's car is a 2019 XT5 premium purchased new and now has 60,000 trouble free miles, still looks and drives like new. I needed another vehicle that was practical and luxurious. I found a fairly loaded used 2022 XT6 premium with average miles, negotiated what I thought was a very good deal and purchased. Same engine as my XT5 but a softer ride and great features, very quiet and comfortable. Bose sound system is excellent and vehicle has plenty of utility. I was surprised at the depreciation for such a nice SUV, maybe I just got lucky being in the right place at the right time or maybe because it was end of December and dealers want to move inventory by years end, anyway great SUV, I am very happy so far.

Great cars , great service. Luke did a great job and was very knowledgeable about cars!!! Thanks

These guys are absolutely phenomenal!! Zero push, zero problems! I have never ever bought a vehicle with this much ease and quickness!! They had me done on their end before my bank was done! This will be my buying home from now on!! They even re detailed my truck! It already looked great!!

I drive from Hammond to Ponchatoula (it?s only a 3 mile drive for me) because instead of taking my truck to my local ?big? dealer - I?d rather spend a few extra minutes driving to the Hometown style Ford dealership in Ponchatoula because they take better care of my needs than the larger dealers do!

They are handsome the most customer centered car dealer I have ever dway with. Their sales consultants are top notch and very professional. I am one happy customer!

This is my 2nd SRX Performance, unfortunately my first, a 2014, was totaled on a back road here in Southern Lancaster County PA. That car rolled and flipped during the crash that I WALKED AWAY FROM!! Thanks go to all the airbags in the Cadilac!! That wreck convinced my to buy the 2015 I presently own. I currently have over 204,000 miles on my car that I have driven all over the country as a traveling electrician and the dependability of this vehicle has been unmatched from any other vehicle I have owned. That being said, the only thing that has let me down is the CUE screen. Seems as if the screen internally separating was a known issue that GM/Cadillac left us hanging on. It's a very expensive repair from Cadillac but can be fixed if you have the time and mechanical ability fairly inexpensively. I'm sure I have the capability to purchase a new aftermarket screen and repair it, just don't have the time nor the desire at this point to go through all the hassle. Again, Cadillac should have already fixed this problem but unfortunately they ignored it. I'm actually looking for another low mileage SRX to have on standby for when or if my current car fails me.