Used Cadillac cars for sale near Baltimore Highlands, MD

My experience with Pierre, our sales agent was nothing but excellent. He showed us the car we wanted and also showed us the other cars in their lot. He gave us the car fax on the car we test drove as well as the purchase order. He was very professional. I recommend people who are looking for a car to call Pierre at Eastern Automotive in Laurel Md for assistance as would go out of his way to make your buying experience a good one.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Came to the dealership interested in a test drive and purchase of a used car I found on Carfax. It was exactly the vehicle I wanted, and it was in exactly the condition the listing described. The price they gave me was exactly what was listed online. The test drive and purchase process was relatively quick, and very easy with a lot of digital technology instead of the endless paper forms like the days of old. The office was clean and comfortable. They gave us significantly more for our trade-in than KBB estimated. Overall no complaints, they are a straight shooting dealer. If you like the price they list online, and you like the vehicle in the condition listed, go talk to them and buy it. Can't get any easier than that.

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

Our experience with Mickey at Koonz in Annapolis was nothing short of incredible. What started as a simple search for a van turned into one of the most memorable and genuinely enjoyable car-buying experiences our family has ever had. From the moment we met Mickey, it was clear he wasn’t just trying to sell us a vehicle—he was focused on helping us find the right one for our family and the adventures ahead. He took the time to listen, answer every question with patience, and guide us through the process with honesty and enthusiasm. There was never any pressure, just a sincere commitment to making sure we drove away happy. When we finally found the van that was perfect for us, it didn’t feel like the end of a transaction—it felt like the beginning of something exciting. Mickey understood that for families, a van isn’t just transportation. It’s road trips, soccer practices, beach days, late-night ice cream runs, and countless memories waiting to happen. Thanks to Mickey, we didn’t just drive off the lot with a great vehicle—we drove away with the feeling that someone truly cared about helping our family start our next chapter of adventures. If you’re looking for someone who goes above and beyond, who treats you like more than just another customer, and who genuinely loves what he does, Mickey at Koonz in Annapolis is the person to see. We came in looking for a van. We left with lifetime memories.

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

Great service in an emergency We were leaving town for a vacation and noticed that the car needed an oil change before we left Our service rep came through for us

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Great service. They always take good care of my vehicle. I will take my truck back for service.

This is the 3rd XT5 I have had and I think it is a great car for the money. perfect size with enough room for most everything you would need for trips or just around town.

My daughter and son in law were I need of vehicles. George Cuff was able to help them buy 2 new Trax . Great experience, great people. Highly recommended!

Recently bought an Audi SQ5 from Audi in Hunt Valley. David Kuchta made the experience enjoyable. He was friendly and knowledgable. Car was well taken care of and picking it up was seamless.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

Easy to schedule and get done on time. Even washed my car for me without asking. Comfortable waiting area if you decide to stay and wait.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Great experience! Matt made the experience effortless. The pricing, the professionalism and atmosphere made it for my family and me.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

I recently purchased a 2013 Honda Ridgeline from Ryan at A G Auto in Glenn Bernie, MD and had a Great experience!! Thank You Ryan nice truck and fair price and they were willing to work with me on a few small things I found! Thank You for a Good Deal!!!

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

Purchased a 2006 Porsche 911 C4S convertible and the service was great! Tonia was a pleasure to work with and was able to get a great deal on the car and made the process smooth from Florida!

Nationwide Nissan in Timonium was the best option for my son as a new buyer when we were looking for a car. This was a memorable experience thank you!

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

Great sales representative he was patient and explained the car features. A lot to learn. Financing could have given me better deal financing. Not much personality in that department .

This suv is exactly what I was looking for. It has a great exterior and interior appearance. The ride is smooth and very comfortable. The features of this vehicle are just what I wanted.

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!

Brian was extremely courteous. Made a promise to get work done as soon as possible and kept the promise.

Purchase was great price for a quality auto with many options. Provides a quiet, comfortable ride fo a great price. No quality issues so far. Sapaugh in Herculaneum provides great service that can't be beat.

Shane was very helpful in getting us into a new vehicle ; I would highly recommend their service

The CT5 sport looks great and rides great. I don't have any complaints, everything is great so far. The dealer, Dimmitt Cadillac in St Pete has been great as well.

Overall, my experience was excellent: quick service, every question was clearly answered, Deandre Copper was very accommodating and professional. I have always appreciated your service representatives and repairs have been excellent. Always in and out quickly. I've never been disappointed in my dealings with Heritage dealership.

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.

Excellent customer service! Was in and out in no time. Will continue to bring my vehicle to Koons

Took awhile for part to come in especially during Christmas I finally got my cat back the Friday after Christmas, running well now but was expensive

I have had this 2019 Cadillac xt4 for 6 years… during the 4th year someone hit me… the 5 years someone hit me… then I started having issues… I argued with the people at Larson Cadillac about my warranty and the didn’t one to honor it because I had 1 oil change somewhere else besides Cadillac… but I put my attorney on them and got my warranty granted…now it been about 8 months later now my check engine light is back on saying engine speed reduced… so I don’t know what’s the problem…

My sale rep, Darin Massie at Heritage Toyota, was amazing. He walked me through the entire process and showed great patience while I went through my decision making process. With his guidance and patience I was able to get a truck that I expect to have for a very long time and I am excited to own. Darin's friendly, calm demeanor made the process enjoyable and easy. I would recommend Darin to anyone who is interested in buying a Toyota!

The ride is the best ride I ever had I have had many Cadillacs and the comfort is amazing little pricey but well worth it.