Used Cadillac cars for sale near Bensville, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Good experience. No issues with the service. Obviously the cost for repairs could be cheaper but the service is good. At least I'm able to know what is wrong with my vehicle and make a decision on what I want done.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Great customer service. Respect and compassion Your customer service is excellent and I will like to visit your location again or refare to friends and co-workers God bless you all.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

They was kool reasonable easy to talk to I was comfortable doing business with them salesman was very nice

This car is very important, when it comes to the size of your family.Six people will fit in comfortablely love it every family should buy one of this car.

Just wanted to give arman 5 stars and also leasing center ,, He was extremely helpful and patient with this process, I would definitely recommend to everybody and I’ll be back to back my second car from leasing center

purchased this vehicle 3 weeks ago. And purely LOVE it. The ride is so smooth and relaxing, but yet classy. 6.2 Motor has some serious power.

Highly recommend the team of Jason "JC" Burthey (sales), Tony Blazier (sales manager), and Scott Cook (Finance) for your next car purchase. Professionals all around who made the process easy for multiple car purchases. I do a decent number of commercial/business vehicle purchases (8-10 vehicles/year), and these guys were great at cutting through the noise to get to our target and not waste my time...and with no surprises. Their consistently great inventory helps too -- kudos to the folks who manage their allotments from GMC. We've now bought four vehicles from Koons Woodbridge in the last six months, and I'd be happy to go back to them again for a personal or commercial fleet purchase. Thanks, guys!

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

THANK YOU SKIP AFTER I TEST DROVE MY SHELBY I WAS OUT OF THE FINANCE OFFICE WITHIN 20MIN THIS DEALERSHIP HAS THERE ACT TOGETHER I WOULD HIRE SKIP TO WORK FOR ME

Arman We bought 2023 Volvo overall very smooth and good process. Arman was very helpful during process.

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

My experience dealing with Jim Coleman Cadillac in Bethesda was the best from the sales representative expertise to the finance manager and staff crew. I have been with my sales representative Will Lang (now Sales Manager) for 5 years when I leased from Lindsay Cadillac in Virginia. Once my lease was coming to an end, Will reached out to me and let me know he was now with Jim Coleman Cadillac in Bethesda, so last year in May I took my business to where he was working. As usual, he took very good care of me, which was helping me to pick out the vehicle I wanted and what features I wanted inside and out. Will is always available to help me no matter what the issue is. He goes above and beyond to make your experience (whether you are leasing or buying) efficient, effective and drama free. The entire Jim Coleman Team was fantastic. I would highly recommend this dealership and my salesperson/sales manager Will Lang to anyone looking to lease or purchase a Cadillac. The finance portion with Stew Mallon (Finance Manager) was also a breeze. He made you feel at ease while transacting your final step.

Got two cars from here and everyone was so nice and helpful. Will definitely be back. They even delivered the second vehicle for free.

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

I worked with Jake and David while selling my car to off-lease motors. The transaction went incredibly smoothly and they gave me a great price for my car! I would highly recommend off-lease motors.

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

Overall, I had a good experience with Auto Expo. I scheduled a test drive the day prior, and they had the car waiting out front for me when I got there. After the test drive, I was allowed to make a thorough inspection of the car and Abraham answered all of my questions and critiques on the car. I pointed out some issues with the car--for example, the trunk cargo mat was gone--and they proceeded to fix the issues where possible. The lot and the office are both small and cramped. Parking and moving around felt a bit awkward, and there was clutter that needs to go. In the end though, that's not a big deal though, as I care most about the car and the price I'm paying for it. Speaking of price, negotiations with Auto Expo were the most cordial of the places I visited that day, which was appreciated given how all negotiations are at least a little bit awkward. Again, I had a positive experience.

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

I would like to thank David Medley for all of the help in acquiring my vehicle. He was very courteous and polite and insured that I had a very pleasant buying experience. Anyone needing a new vehicle should contact David.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Best dealership ever. I have bought 2 cars from their Fairfax location - their service and cars are the best.

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

Dayana help with getting my car . Great place to buy a car. Thank you for the help

Beautiful! Smooth ride. Elegant. A pure reliable luxury vehicle. The ride is so smooth. I love the look and feel of the whole experience in driving this car.

Just a great experience could not be happier with our purchase AJ did a great job finalizing the deal I get compliments on the 23 DODGE CHARGER RT DAYTONA I send them to Woodbridge

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Was a very efficient process, everyone seemed nice and I felt I didn't have much to worry about. Had a concern with vehicle's battery - they replaced it and allowed me to get it inspected at their Honda dealership, just to make sure everything was in place. 2 months in so far and no car troubles - I'd recommend this dealership to anyone in the area.

Had smooth Betty now for 2 months 2021 AWD luxury addition the ride and stylish look sets it apart from the SUV's out there the pick up is quick with smoothness that's why her SMOOTH BETTY!!!

Great customer service job well done on oil change and wheel alignment. Service price very reasonable

Got my CT5 about 5 months ago...it is everything I expect from Cadillac. Love the interior and the exterior style reeks of class and performance! The police have flagged me down only to compliment the car! I'm a GM girl and they continue to make me proud. LOVE my CT5! :+)

I had a great experience at Eastern Motors today. Jason was very helpful and helped me find my dream car.