Used Cadillac cars for sale near Bethany, NY

The Joe Basil Dealership salesman was awesome, wasn't pushy and heard what i needed in a car. drove a car loved the car, thought about it overnight but the car sold before i could get back. Salesman called me right away and advised of the sale and that he would look into see if they had anything else i was interested in. Always pleasant and a smile.

Great Customer Service. After inspecting our vehicle, they purchased our car and gave us a check on the spot. They not only purchased our car but arranged for a LYFT ride to take us home. This was a no hassle process and took less than 30 minutes.

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

My salesperson, Ricky, made my 2025 Ford Bronco Sport purchase incredibly easy. I had not been planning to buy a new vehicle yesterday when I brought my 2021 EcoSport in for service. But I decided to venture into the showroom and the rest is history. West Herr had many vehicles to choose from and It was easy to fall in love with my new Bronco. Ricky made financing, my trade in and insurance a seamless process. From the time I first stepped into the showroom until the moment I drove away in my beautiful new Bronco, it was about 6 hours! Thank you Ricky and West Herr Ford of Rochester. And Go Bills!

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

My experience was great! Corey was able to make the process quick and found exactly what I was looking for! The entire process from start to finish was great!

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Quick, excellent service. Thank You. Very Good! Will be back for next service. Thanks again

Great car. My wife calls it a "Chick Magnet." The only fault the car has is Getting Parts! Once you have the parts, finding someone who knows about the car is a real trip! most mechanics don't want to touch the car. But with all the potential problems, still love the car!

The car does not drive well when there is snow on the road. And the tech did not reset the car when I had the oil changed.

This car was comfortable, plenty of head and leg room. It drove like a dream. It was great for road trips. It was a great work car.

Oil change service pretty good 1 hr . 8 qt. Oil and filter. Cost me $120 . Might be back ? Average experience overall.

They were awesome. The car runs perfect. The financing went well even though my credit was poor.

nice lines, great power,room for 6 passangers, power everything; a true american classic. the el dorado was Cadillac's answer for a sports car in the 60's . ( rides like a Cadillac came from cars just like the 69 eldo. )

My 2014 Cruze was experiencing a lot of issues. Hartway got right to the source and corrected everything quickly and less expensive than I thought it would be.

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.

Drove 40 miles to their dealership, but it was well worth it. The sales people are very knowledgeable and understand me. I would buy another car from them the next time. I'm in the market. Thank you to the dealership. It was so Easy to do business with them.

I wanted this car... Value for money is excellent for this level. The twin turbo V6 is plenty powerful... The quality and attention to detail is apparent. Rides great! Handles great! Can choose between touring and sport mode mode ..sport mode tightens everything up and makes the exhaust note more aggressive..And it's American.

Another great experience with Stephen, he is consistently providing great services to his customers at Mercedes-Benz of Rochester.

I have had this 2019 Cadillac xt4 for 6 years… during the 4th year someone hit me… the 5 years someone hit me… then I started having issues… I argued with the people at Larson Cadillac about my warranty and the didn’t one to honor it because I had 1 oil change somewhere else besides Cadillac… but I put my attorney on them and got my warranty granted…now it been about 8 months later now my check engine light is back on saying engine speed reduced… so I don’t know what’s the problem…

Purchased a 2012 Honda CRV, car has been great. Oil was fresh, car was clean, and no complaints. we also purchased a warranty, at a very good price.

Purchased a 2012 Chevy silverado 1500, was able to get financed there. I took possession the next day. Truck runs great, and price was good compared to other dealers. Am Happy with the transaction. AL

This is my 2nd SRX Performance, unfortunately my first, a 2014, was totaled on a back road here in Southern Lancaster County PA. That car rolled and flipped during the crash that I WALKED AWAY FROM!! Thanks go to all the airbags in the Cadilac!! That wreck convinced my to buy the 2015 I presently own. I currently have over 204,000 miles on my car that I have driven all over the country as a traveling electrician and the dependability of this vehicle has been unmatched from any other vehicle I have owned. That being said, the only thing that has let me down is the CUE screen. Seems as if the screen internally separating was a known issue that GM/Cadillac left us hanging on. It's a very expensive repair from Cadillac but can be fixed if you have the time and mechanical ability fairly inexpensively. I'm sure I have the capability to purchase a new aftermarket screen and repair it, just don't have the time nor the desire at this point to go through all the hassle. Again, Cadillac should have already fixed this problem but unfortunately they ignored it. I'm actually looking for another low mileage SRX to have on standby for when or if my current car fails me.

I enjoyed working with the Summit view team. Jason was knowledgeable about the different types I was interested in and there was no pressure. Summit had a good selection of vehicle types I was looking for. All were first rate used SUVs. The " ins and outs " of my vehicle was thoroughly explained before I left the lot. That was nice since I was transitioning from a car with 2006 tech! I would definitely recommend Summit View to anyone looking into purchase a fine pre-owned vehicle.

Cam was amazing 10 out of 10! Had my car looking beautiful even had a full tank of gas!

I only drive about 1500 miles annually. Last year (2024) I bought two of these cars, identical except for interior and exterior colors. No mechanical issuers to date. But the car is too hi-tech for me. I have little knowledge about what many of the knobs, buttons, computer swipes, etc. actually do. The owners manual, which you can purchase for an additional $50 is over 450 pages, I have yet had the time to read it. It comes with a sun roof which I did not want, but had no choice but to get it. It is very complicated, I liked the less complicated cars of yesteryear much better.

Working with Cameron and Dillon was great, after a long day at work it nice to find a relaxing place to buy my next truck. Keep up the good work gentlemen!!

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!

Got everything taken care of while I was there for a recall issue. Appreciate that they were able to do necessary work without having to make another appointment.

Trading in a car and purchasing a new car is a major financial event and is complex transaction made up of numerous decisions to be made. This can be highly stressful. All the information required to make the decisions is provided by the sales person, in my case, Mike Matthews. Mike provided a straight forward sales plan and answered my questions. The trade in offer for my vehicle was very fair, a thumbs up to the Cappellino dealership and the way it does business. I never felt rushed nor pressured. When it came time to consider optional features, i was introduced to Matt Donohue, finance manager who answered all my questions and arranged new car options. My new GMC Terrain has a number of new high tech features which can be a bit confusing. Mike tutored me on how the tech systems work and work to my advantage. Mike introduced me to the GM Rewards credit card program offered through Barclays. It was a smart decision for me to sign up and it offered a $500 bonus to reduce my out of pocket cost for the purchase. Mike completed all the required documentation for the trade in and purchase both efficiently and smoothly. Mike helped me and made my purchase smooth and stress free. Mike is a salesman I trust , Matt also and they work for a dealership that I trust. My thanks to all.

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

I have nothing but good things to say about the Carmax in Henrietta, NY, specifically the salesman I worked with, Bill Zachary. Bill found for me exactly what I was looking for and made the process quick and seamless. Bill and the team at Carmax in Henrietta are dedicated to customer service and satisfaction. I have purchased a number of vehicles from various dealerships and I must say that, overall, my car buying experience at Carmax in Henrietta was the best. I highly recommend Bill and the team at Carmax in Henrietta to anyone looking to purchase their next vehicle.

I bought my 2019 xt4 over one year ago with 21K miles now have 30k miles - no problems at all. Runs beautifully, always reliable and very pretty in the red.

I had a great experience with everyone at the dealership. I would recommend the dealership to anyone looking for repairs or a new car. They are the best

Elegant, beautiful, spacious, comfortable, rides like a dream, quiet, great sound system, responsive, simply a joy in which to drive or ride, large trunk and multiple storage places . Love this car!!