Used Cadillac cars for sale near East End, AR

I came in to get my vehicle checked for an electrical problem. The service writer was a new employee. I have a service contract and thought that my visit would be connected to the service contract instead I was quoted a $185 service diagnostic fee and advised that I needed a $500 battery Long story short I feel that as a courtesy a free battery check should have been the initial check then given the option of going further to see if there was a more severe problem. The service writer did adjust the diagnostic fee I ended up going to another facility to complete the service. I felt that there was an overcharge for this situation. Hopefully if there is a future service need I will get a service writer that exemplifies helping the customer in a more sensitive manner. This is just a suggestion for a better customer experience.

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

I had an excellent buying experience at Mercedes-Benz of Little Rock. Patti was by far the best sales person that I have ever dealt with! - She is knowledgeable and personable and made the entire experience very enjoyable. They gave me a more than fair trade in value on my car and made financing a breeze. I am definitely a customer for life!!

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

The whole purchase went smoothly. I had the best salesman. He explained everything regarding the purchase process. We went over everthing about the car while sitting in the car. It was a lot to learn & take in, but I am so thankful that James took the time with me to learn everything I needed to know regarding my new vehicle. The wholedealership was great...the place was spotless. I will be recommending this Suburu dealership to my friends that are needing new vehicles.

Lindsey and Hope were fantastic in getting my into my new vehicle. I love everything about it! They've reached out twice to make sure I've been able to acclimate to Bronco just fine. These people are wonderful! Thank you! Their sales manager was also very nice! Thank you Rob!

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

The Lander’s Family is uniquely experienced and highly qualified in finding your next preowned ride. They exceed customer expectations and deliver exceptional service to keep you on the road. Go join the family!

Reached out about a car. They provided all answers I needed. We weren’t able to make it work for us, but they offered an above average trade in, and were responsive.

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

Kenneth got my grandmother into a new car recently. The service was outstanding! Easy to talk to, straight to the point, and engaging! Thanks for everything you do!

Buying experience was great and sells rep was very friendly and helpful, purchase went smooth.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

I recently purchased a 2022 Cadillac XT6 from Parker Cadillac in Little Rock. Josh and his team made the transaction flawless and pleasurable. These folks treated me like family and I can’t say enough positive things about the experience. I feel like I could call on any of these folks in the future if I have any needs. Steve M in service had my option purchases installed smoothly and efficiently so I could get my new ride on the road ASAP. Thanks for a wonderfull experience!

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Tried to work a deal over the phone. Gentleman was nice, but really didn't want to deal. Wanted me to drive 2.5 hours to talk to him. Two days later they dropped the price of the Highlander when they wouldn't budge when I spoke with him. When he called me back the next day after speaking with him at first, I mentioned I was looking (not anywhere near buying) at another vehicle at another dealership closer to me. At that point he ended the call and I haven't heard back from him. Two weeks later and the vehicle is still on the lot or at least still on Cars.com. I thought about calling back, but I have lost interest in doing the dance. Again, nice guy, but just give me the bottom line and let's work a deal before I have to drive hours to get to see the car in person. I think he was held back by his sales manager from budging on any deal.

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

Heath sold my son his first truck it was a great experience for him buying his first automobile. Thanks Heath

Jason Thomas was an angel. He made sure the process was smooth, Great service! 10/10 I recommend!!

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!

Request for oil change and tire rotation due to mileage requirements. Also, requested to check both key remotes to clear message on the display panel. All requests were completed in a before promised time. The consultant also checked for recalls discovered that my vehicle was required to have a adjusted download to address the brake recall concern issue. The consultant professional service knowledge made the experience a excellent job of keeping me informed and to address my service repair issues!

They are super easy to work with and very accommodating. Definitely recommend shopping with Acura Little Rock and giving them a chance to get you in a vehicle

The CT5 sport looks great and rides great. I don't have any complaints, everything is great so far. The dealer, Dimmitt Cadillac in St Pete has been great as well.

Our SRX has been awesome. It currently has >110K miles, and it is still going strong. With regular maintenance aside, we have really only had two significant repairs performed. The touchscreen went out at about 85K. Thankfully, our extended warranty covered that replacement. A few months later, I took it in for a slight vibration while driving. This vibration became noticeable at speeds above 30MPH, and it become slightly more pronounced the faster at which you travelled. Repair tech find that a coil spring on the passenger front strut assembly had broken. Service manager, service writer, and the technician/mechanic were all surprised, and they took me into the garage to look at where the bottom portion of the coil spring was simply gone with clear break line showing. There was no indication of how or why it broke, but our current theory is impurities or maybe air bubble(s) while they were casting the spring. Motor & transmission have been solid. AWD system has been great, and it handles the winter snow & ice quite well. The 3.6L, naturally-aspirated motor performs decently. One must take that with a grain of salt, as it can easily seem slightly lethargic when compared to the slew of slightly newer cars & SUVs that are now coming out with some kind of forced-air induction (turbo(s) or supercharger). All things considered it is a solid performer. Ride quality is good. Handling is better than expected. It lacks features like Apple CarPlay, but it does support basic Bluetooth connectivity. Audio quality is better than your average vehicle, and the on-board microphones make it easy to hold phone conversations at any speed. The dual, rear seat DVD screen option is a rarity, but it is great for anyone with kids. The included Bluetooth headsets let your kid(s) listen their DVD while you listen to something else. It also comes with a "simplified" remote control which allows them to navigate menus and perform normal video functions (FF, REW, Pause, etc.). Another standout option, in my opinion, is cooled/ventilated front seats. This was our first vehicle with this option. My youngest daughter & I are both in love with this option. Overall, I think the SRX is still (12-years and counting) an attractive looking mid-size SUV with a solid drivetrain and Cadillac-level creature comforts.

Tommy got me in the car I wanted fast friendly service great guy very friendly I just love his work he explains everything step by step great guy I will recommend him and this dealership to anyone awesome dealership to shop from if you looking for a nice vehicle please go to Crain in Jacksonville and ask for Tommy I promise you want regret it!!!

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

Russell at Everett GMC is a great salesman that will take care of your needs. Have bought multiple vehicles and always satisfied.

Bought the vehicle sight unseen. Salesman made the effort to take photos underneath the car, a video of the startup and gauges. My only complaint was there was zero wiggle room on the price. I made two offers and was denied both times. I may have seemed to eager and they maybe thought they didn’t have to. I have not seem the vehicle yet as it was shipped across country. I reserve the right to edit this review after I see it!

The ride is the best ride I ever had I have had many Cadillacs and the comfort is amazing little pricey but well worth it.

Breaden was very helpful to us trying to find a used car at a reasonable price. He worked with the manager to give best price possible. Was very pleased with everyone that helped us. Very nice experience!!!!

I have had this 2019 Cadillac xt4 for 6 years… during the 4th year someone hit me… the 5 years someone hit me… then I started having issues… I argued with the people at Larson Cadillac about my warranty and the didn’t one to honor it because I had 1 oil change somewhere else besides Cadillac… but I put my attorney on them and got my warranty granted…now it been about 8 months later now my check engine light is back on saying engine speed reduced… so I don’t know what’s the problem…

Crain Kia was amazing with my new car purchase. Dakota and Sonja have been amazing