Used Cadillac cars for sale near Gastonia, NC

JR took great care of my wife and I. We had an oncology appointment which was going to be difficult to get to on time so he arranged ( and paid for) uber. We were able to keep the appointment and when we returned our vehicles were ready. Exceptional customer service! Thanks HR and thanks Hendricks. Walter

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

I have been a customer of this dealership for a number of years. My recent visit was for an oil change and a multi-point inspection. Brianna Ortiz was my service advisor and her attention to my car's needs was exceptional. She brought my attention to a needed 4-wheel alignment, which I decided was a good idea. I feel very confident about the services received that day. The wait time was reasonable, and my car received a wash as well.

On yesterday, April 24, I had the opportunity to purchase a vehicle I had been wanting for quite some time. Working with the team at Carmax on Independence Blvd in Charlotte, NC was worth the short drive from Columbia, SC. Everyone from Shakiyah (New Sales Consultant), Neil Petersen, Sales Consultant, Caleb (Sales Manager) and my absolute favorite, Kahlil, made my experience one of a kind! Thank you for your professionalism and for making my experience a great one!

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Classic just gained a new family for cars! Thanks to Bri and the service team. Took us right away with our Dodge Hornet even tho we left and within the hour the service engine light came back on. I called Bro right away and she reassured me to bring it back tomorrow and they will look at it and make sure they get to the problem. We love our hornets and we know it’s going to have its issues. It’s the first Gen of hornets. But other than that they made us feel welcomed and taken care of. Thanks again

I had an excellent experience at Audi Northlake and wanted to take the time to give credit where it’s due. My brake warning light came on, so I brought my car in to have it checked. During the inspection, the team discovered that the shop who previously changed my brakes had left old brake pads lodged between the gas tank and the frame. I want to be very clear — Audi Northlake did NOT cause this issue. Even though the mistake wasn’t theirs, they took ownership of the situation and were upfront, professional, and extremely thorough in explaining what happened and how it affected the car. Robert was absolutely outstanding throughout the entire process — knowledgeable, honest, communicative, and genuinely cared about making things right. He made a stressful situation much easier to deal with. Because I service my car there regularly, they acknowledged that they felt bad the issue wasn’t caught during a prior visit and they went above and beyond by giving me a very generous discount on replacing the brakes and calipers. That level of integrity and customer care is rare. This experience reinforced why I continue to trust Audi Northlake with my vehicle. Professional staff, honest service, and people like Robert who truly stand behind their customers. Highly recommend.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

I had a great experience. Everyone was very helpful and friendly. The process went by very fast and smoothly. Would come again for future purchases.

Helen Scott was very professional and attentive to my needs had a great experience satisfied with my purchase will recommend highly to all my friends

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

I recently took my BMW to the Charlotte location for my annual maintenance service and had a very smooth experience from start to finish. Scheduling the appointment was easy and straightforward, with no issues at all. When I arrived, I was greeted promptly and clearly walked through what to expect during the service. I was told the estimated wait time would be between one to two hours. The waiting area was decent. It is not on the scale of a large, luxury dealership, but it was comfortable and perfectly fine for what I needed. Surprisingly, the service was completed much faster than expected, in about an hour and five minutes. One thing I really appreciated was the communication process. I was told that once the service was completed, the technician would send a video showing the work that had been done and pointing out anything that might need attention. That process worked exactly as described. After I received the video, someone came to let me know my car was ready. Everything flowed smoothly with no hiccups or confusion. Overall, it was a positive and efficient experience, and I would definitely recommend this dealership for service and maintenance.

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

I contacted the dealership about the car and they were able to provide me with additional pictures that give me a clearer understanding of the cars condition.

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

Very professional! Sales team are very friendly. Unfortunately, the vehicle sold the day before I was scheduled a visit to look at it.

I have a troublesome old car that I need to trade off and find a new car right away. The experience with CarMax was better than I expected, even with my poor credit rating. I found the car that I like and in my price range online prior to arrive the car dealer. The whole process -from the appraisal of my old car, financing a new loan, inspect the new car and a trip around to fetch documentations, under sales lady Shirley Gainey's assistant went extremely smooth. It took only a few hours and all done! I had my nearly new car !

The staff went overboard to help me get this car in 2 days, total...something my own bank skyla, couldn't do in 2 weeks...I Thank Mr Jaron and Mr Grant, for all you did to help me

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

They are always thorough and helpful with my concerns. Settings reminders and suggestions are always a nice touch to keep me on top of my trucks services.

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

We had a great experience purchasing a 1967 Mustang. Mr. and Mrs. Lawson were very professional, personable, and made the whole vehicle purchasing experience easy. Wish all vehicle purchases were made this easy. Thank you and we recommend Car Pros of Lake Norman for your next purchase.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

First time working with Tactical and the Charlotte Team. Great experience! I'd highly recommend working with them to get into your dream car!! Thank you Stephen.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Hector es una persona respetosa y comprometida con su trabajo y una persona muy amable que está comprometida con su trabajo para brindar buen servicio

Got my CT5 about 5 months ago...it is everything I expect from Cadillac. Love the interior and the exterior style reeks of class and performance! The police have flagged me down only to compliment the car! I'm a GM girl and they continue to make me proud. LOVE my CT5! :+)

Went to get a recall looked at on nissan Nigel in the service department was very helpful and informative and gave me more insight on my car loved the customer service also left with a clean car looked brand need going to have to see them again soon

I purchased vehicle use. I had car for four months,so far iam satisfied with it ,previously own ct6.i was concern about transmission problems. Think previous owner had cadillac, to fix problem. Car has plenty,power.

My experience with Van Knocker Service associate is one of the best ever. He is knowledgeable, courteous, and very interested in getting the best satisfaction for and by his customers. I would recommend his services as 1st among his peers. Great Job Van!!! Ron Laffaye

We had a great experience at Hendrick Acura and worked with Jaren Bamberg throughout our car-buying process. We shopped around quite a bit, but Hendrick Acura truly felt like home. Jaren was one of the best salespeople we worked with—professional, polite, knowledgeable, and very easy to work with. He never made us feel pressured and took the time to answer all our questions. Overall, a wonderful experience and we highly recommend Jaren and Hendrick Acura.