Used Cadillac cars for sale near Hillcrest, TX

I have had many issues with this dealership and trying to give them another and another and another chance but with Megan, I think she has it under control and I want to only come when she?s there. I trust that she actually is listening to me.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

Always love taking my Car to Big Star Cadillac for the best customer service and they always do a great job. They have a deal where you can get 3 oil changes 3 tire rotations 3 car washes for a Cadillac for under $175 not a bad deal I have a appointment next week for my brakes Ty Big Star Cadillac.

The dealership is ok, but the salesman Mr Eddie Lechuga is awesome he went above and beyond to make sure that all the process of me buying my dream CAR was stress less and quick and that I got everything I wanted. Again thank you Mr Eddie..

Came for regular maintenance service of my car. From start to finish, the Toyota service was fluid, quick and people were friendly and professional. The only thing is somebody called me while we were there and was asking if I want to sell my car which is only about 8 months old! I think that was not right.

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

Andre Medlock was amazing, great customer service. The quickest car purchase I?ve ever had. Would definitely recommend if your looking to purchase a new/used vehicle.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

It was great job well done agent was very polite, service was done in a timely manner , coffee was great. Great WiFi service was available

Huge shout out to Eugene and Zack for making our used truck purchase so simple. Most friendly service!! Eugene checked on us the next day.

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

Joe in the service Dept was excellent with helping install keyless entry on my truck

On December 15, 2025 - Received excellent customer service and experiences, dedicated and timely manner in servicing my 2018 Ford Escape by my Doggett Ford Service Advisor, Brandon Bailey. Also, excellent Doggett Ford courtesy valet service in a timely manner by their driver, Carolyn Carranza whom pickup my car from my home at 8:00 am to deliver to the Service Dept. and after the repairs, returned my car back to my home by 3:00 pm.

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

Greate...I would recommend this place to anyone needs to buy a car.

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

I cannot recommend this location enough after the excellent service and very good experience I had with my first time financing a vehicle. Cesar Rodriguez and Raul Silva both worked with me to find a vehicle that suited my needs within my price range. These gentleman were extremely patient and professional when handling the sale. I would also like to thank Mark and Brandon in financial services. They both persisted through technical difficulties in order to deliver excellent customer service all the way to the end. I would absolutely recommend this location if you’re in the market for a used vehicle and I will be returning in the future!

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Ozzie and Belinda took great care of us. 1. We had to trade in a car that was costing too much to repair. I put the information into the Echo Park system and Belinda called to ask further questions. It was that outreach that had us going to Echo Park instead of CarMax. 2. Ozzie was the salesperson who happened to be free when we walked in. He listened to what we wanted to do and made a couple of good suggestions. Then one test drive and we were ready to buy. The dealership honored the trade-in value and even added $250 to it, and altogether that helped pay for the warranty that we purchased.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

I'm very pleased with this dealership. Top-notch service, friendly staff, quality vehicles, and a great level of personalized service. Rudy was the best salesman I've worked with, and this is the 7th car I've bought in my many years driving. I'm really impressed with the automobile I bought and with the price. Truly a no-haggle and no-hassle deal. Hamida made the financing paperwork easy and quick. I've already recommended them to two coworkers and I will be shopping for my next vehicle here too. Thank you again Rudy!

Beautiful! Smooth ride. Elegant. A pure reliable luxury vehicle. The ride is so smooth. I love the look and feel of the whole experience in driving this car.

Loved it nice clean cars very happy with my purchase and car it’s beautiful

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

Dulce is amazing.!!! She covers every detail with you and makes sure you walk out if there with what your looking for.!!! She makes you and your needs feel important… shes fast and efficient and amazing personality.!!

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

I’m still amazed by what happened. My credit score was sitting at 317, and past negative marks were shutting me out of loans and credit cards. After a friend referred me to a highly skilled credit repair specialist, I decided to give it a try—and I’m so glad I did. Every negative item was removed from my report, and my score jumped to an incredible 801. I now qualify for the best rates and terms available. The entire process was seamless, fast, and truly life-changing. If you’re facing credit problems, I strongly recommend connecting with someone like this—five stars isn’t enough. Contact on (hexspecter AT atomic m a i l DOT io)

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

They called back within minutes of receiving my email. I scheduled an appointment and bought my car the same day. The service is highly responsive and very professional. I highly recommend Mike as my salesperson. I will definitely return and recommend them to all my family and friends.

Beautiful! Smooth ride. Elegant. A pure reliable luxury vehicle. The ride is so smooth. I love the look and feel of the whole experience in driving this car.

I did everything over the phone with zero problems. No matter how many times I changed my mind my sales person Casandra answered my questions and the finance manager Iriam did everything he could to make sure I got what I wanted. The trade in experience was just as well.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

I want to thank Mr. Matthew P. for his professionalism and patience he provided for my husband and I . This young man will go far in life with his knowledge and Patience working with customers. Look out GM, lol. Wishing Matthew the best! We had a great experience at Big Star Cadillac. Thanks Lee & Karla Williams

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

⭐⭐⭐⭐⭐ Big Star Cadillac absolutely lives up to the name. From start to finish, this was one of the easiest car-buying experiences I’ve ever had—and that’s saying something. They had exactly the Cadillac I was looking for, and even though I was buying out of state, the entire process was smooth, simple, and refreshingly stress-free. Huge shoutout to George—his communication was top-tier. Quick responses, clear answers, zero runaround. Every question I had was handled promptly, and I always knew exactly what was happening next. No pressure, no confusion, just solid customer service done right. Buying a car should feel exciting, not exhausting—and Big Star Cadillac nailed it. I’m very confident I’ll be using them again and would recommend them to anyone looking for a seamless, professional, and actually enjoyable car-buying experience. Thank you!