Used Cadillac cars for sale near Loudon, TN

Great experience ! Ron Srarr, our salesman was exceptional. He has the heart of a teacher when it comes to explaining all the bells and whistles.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Excellent very happy with my vehicle purchased and with the service went over and above

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Love Damian! I dropped my SUV off at the dealer and D gave me a ride to work. Nicest guy! He delivered it back to me and I avoided having to drive back from the dealership during five o?clock traffic.

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

Most professional group of people I have ever worked with ! Financing was awesome,fast and efficient . I have never bought from a dealership that had me in and out within 2 hours. No Pressure ! No Hassle ! I was VERY impressed with my experience today . I am even more impressed with the GREAT deal I got on the Dodge Ram truck I drove off the lot with . I would highly recommend them to anyone looking to buy their next vehicle and I will be back in the future . Pay no attention to some of the petty reviews written here and I noticed there are a few . Go down use some common business sense ,do your research before you buy , and you will find Car Max has it all !

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Very pleasant experience for me being a single mom trying to find the right car for my kids and myself. We love our car. Thank you, Sean.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

I have purchased 3 vehicles from Graham, they have always treated me exceptionally well, they are my go to dealer

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

My experience with Bennie Barcroft was excellent. He answered all my questions quickly and put together a quote that was detailed and transparent. He was quick to answer follow-up questions and it was a pleasure to deal with him. I ended up not ordering a vehicle at this time due to high interest rates but will contact him first when I decide to do so.

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

Sales was great. Other reviews state they did not reach out. This dealership was the most laid back I have been to. I am not sure why others want sales guys calling them back to back? I'd rather come somewhere like here. They gave me the keys and 30 mins to look over the car MYSELF without standing over my shoulder. These men DO IT RIGHT! Thank you fellas.

I’ve owned 8 vehicles in my lifetime and have driven about 30 different cars, and I can confidently say the 2018 Cadillac XT5 is literally the best-handling car I’ve ever driven. Cadillac has truly mastered the balance between performance, comfort, and luxury with this model. Driving Experience: The handling is exceptional—smooth, responsive, and surprisingly agile for a midsize SUV. Whether on city streets, highways, or winding roads, the XT5 stays composed and feels incredibly secure. The suspension does an excellent job of absorbing bumps while maintaining a sporty, controlled ride. Interior & Comfort: The interior design is second to none. The XT5's cabin is on par with any top luxury brand I’ve encountered. Premium materials like leather seating, soft-touch surfaces, and tasteful accents create a space that feels both stylish and sophisticated. The seats are extremely comfortable, even on longer drives, and there's plenty of room for passengers to stretch out. Features & Amenities: This car comes loaded with luxury-level amenities, yet it’s far more affordable than similar options that can cost 20-30% more. Features like the intuitive infotainment system, touchscreen controls, Bose premium sound system, and Apple CarPlay/Android Auto integration make it feel modern and connected. Add in conveniences like a hands-free liftgate, heated/ventilated seats, and an easy-to-use navigation system, and you’re getting serious value for your money. What I Loved: Top-notch handling and ride quality Gorgeous, luxury-grade interior design Spacious and comfortable seating for both driver and passengers Outstanding features and amenities for the price What Could Be Better: While the infotainment system is great, there’s a slight learning curve at first. Overall Thoughts: The 2018 Cadillac XT5 is a near-perfect blend of luxury, performance, and practicality. For anyone considering a luxury SUV but hoping to avoid overpaying, this car is an absolute gem. It competes confidently with more expensive brands and exceeds expectations on almost every level. I couldn’t be happier with my experience and highly recommend it to other shoppers.

Great experience. Staff was courteous, knowledgeable, and a pleasure to deal with. I bought the car. It's beautiful.

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

Was this a perfect transaction? No. Would I recommend them? Yes. Some things went wrong, most things went right. They answered questions, they answered calls (and I called them a lot) I bought a car online from photographs. They delivered the car I bought plus sent a small refund, an unrequested refund. What car lot does that? They pointed out the negatives to the car, took more pictures when I asked, double-checked some things for me. I found them to be professional.

I have the Sport AWD trim in Velocity Red. I’m coming off a 2015 Subaru Legacy Limited, which I loved. There is no comparison between the two cars. Even in sport mode the CT4 has a more comfortable ride. The Legacy’s cabin was a little roomier but the fit and finish on the Cadillac is top notch. Handling is much better too.

Lexus of Knoxville is simply the best . Great vehicles. Friendly, knowledgeable and courteous personnel.

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.

The people were friendly, helpful and professional.

Being writing back and forth and they have been responsive. Answers all my questions fast and offered mor assistance. Thx for all the the help.

I previously leased a 2014 and was heartbroken when I had to return it end of lease in 2017. I picked up a used 2015 in 2020 and it has been as much pleasure to drive as the previous one. Both were 2.0L turbos, 4WD. I am in Canada, and it performs well, especially in winter, with winter tires of course. The ride is stiff but responsive. Comfort is great in the front. Consider this a two-seater unless you are only putting young kids or people you dislike in the cramped, unheated rear seats. Everything about driving this car is a joy. The acceleration, the handling, the sound system, the brakes, I could go on. Everything about the CUE system is of course abysmal. The design, the reliability, the fact that every once in a while it comes up with a nag screen reminding you to keep your eyes on the road, which you have to take your eyes off the road to dismiss. I bought the 2015 with a broken screen, knowing that I could replace it myself for 1/10th of what the dealer was charging, as I had to do this with my SRX - twice! Both side mirrors have failed and are now secured with epoxy. You would think that a company that has been around for 100 years or so would know how to make side mirrors? But I know that they also don't know how to make headlights, because (as already mentioned) I also own an SRX. If you can put up with the annoyances (which I can), this is a great car.

I was very pleased with Scottie McCormick and Chuck Fleanor for the service they gave me during my purchase. I did not feel any pressure at any time and I am very pleased with my new xt5. Thanks again guys am very pleased.

I have had this 2019 Cadillac xt4 for 6 years… during the 4th year someone hit me… the 5 years someone hit me… then I started having issues… I argued with the people at Larson Cadillac about my warranty and the didn’t one to honor it because I had 1 oil change somewhere else besides Cadillac… but I put my attorney on them and got my warranty granted…now it been about 8 months later now my check engine light is back on saying engine speed reduced… so I don’t know what’s the problem…

Very good experience with my service advisor and the rest of the staff. Courteous, informative, and prompt. Thank you West Chevrolet for a great job!

This is my 2nd SRX Performance, unfortunately my first, a 2014, was totaled on a back road here in Southern Lancaster County PA. That car rolled and flipped during the crash that I WALKED AWAY FROM!! Thanks go to all the airbags in the Cadilac!! That wreck convinced my to buy the 2015 I presently own. I currently have over 204,000 miles on my car that I have driven all over the country as a traveling electrician and the dependability of this vehicle has been unmatched from any other vehicle I have owned. That being said, the only thing that has let me down is the CUE screen. Seems as if the screen internally separating was a known issue that GM/Cadillac left us hanging on. It's a very expensive repair from Cadillac but can be fixed if you have the time and mechanical ability fairly inexpensively. I'm sure I have the capability to purchase a new aftermarket screen and repair it, just don't have the time nor the desire at this point to go through all the hassle. Again, Cadillac should have already fixed this problem but unfortunately they ignored it. I'm actually looking for another low mileage SRX to have on standby for when or if my current car fails me.

The 4-star rating is due to the irritating responses from the person who handled the work needed to satisfy the recall. (I.e. when kit would be available, said 2 weeks but took 3 months, no available ride assistance as I had no driver). Actual service was exceptional. (Brian)

My car has been great until the info screen went out and the headlight problem on low beams. I can’t drive it at night. To fix these 2 items were going to cost over $4,000!!! Headlights should be a recall but is not. Involved in court I understand.

Working with Big Country, Joe Montgomery, former Marine and Vet at West Chevrolet in Alcoa was such a great experience! He’s incredibly personable, easy to talk to, and not pushy in the slightest. Sitting at his desk felt more like relaxing on a front porch with an old friend than talking numbers at a dealership. He made the whole family feel welcome and included as we checked out a pre-auction Jeep Liberty. The test drive was fun, and the atmosphere he created in the office was just as enjoyable. You can tell he genuinely cares about people, not just sales. If you want an honest, down-to-earth experience with someone who treats you like family, go see Big Country!

It’s really a pretty great car. For the price, the car is quite luxurious and well-made. I had a glitch or two when I first got it, but they were quickly resolved and have had no further problems over my first year of ownership. The car is smooth, quiet, very powerful and quick. I’ve been getting close to 3 miles per kilowatt hour over the long haul using the regenerative braking system. There is a little adjustment to drive an EV over a gas engine car, but the advantages are easily stated such as the smooth power and low maintenance required. The lower range is an issue for long trips, but if you’re not in a real hurry, the stops to charge can be quite pleasant. That said, my wife and I usually use her hybrid Lexus when we go road tripping as it is just more comfortable as it is what we are used to. Kudos to Cadillac for a job well done.

Steven Patterson was our salesman & he was AWESOME! The whole team, from the Sales Manager to our Salesman, to Finance was a GREAT EXPERIENCE! I am so IN LOVE with my 2023 XT6!!!!!! If you're in the market for a Cadillac or Buick, or a great used car, give Steven a call!!

They were great in every way I ended up having an emergency and didn't make it there yet but they deserve an A for their help

Had smooth Betty now for 2 months 2021 AWD luxury addition the ride and stylish look sets it apart from the SUV's out there the pick up is quick with smoothness that's why her SMOOTH BETTY!!!

No negotiations. Find your car on the lot. Sales rep was excellent and knowledgeable. The pick up and paperwork was simple and well organized. They appreciated my business. I would definitely buy from them again.