Used Cadillac cars for sale near Madison, WI

I recently purchased a Cadillac XTS from Bergstrom of Madison. My decision to purchase from Bergstrom was primarily a consequence of two factors: (1) the unparalleled quality of Bergstrom service that I received during the past five years with my Cadillac CTS-4, and (2) Josh Thiermann approaching me as I wandered around looking at newer Cadillacs as mine was being serviced. When I speak of Bergstrom "service", for me it begins and ends with Demetrius Salinas. Demetrius was my technician in most instances when I visited the dealership for routine maintenance (oil and filter changes, etc.) and on those few occasions when I had need for repair service (purchase of a new battery, etc.). On some occasions other service staff worked with me, and each of them did and exceptional job as well, but as fate would have it, Demetrius was my service technician for probably seventy-five percent of my service visits. He is very knowledgeable about the Cadillac brand, and he addressed and resolved satisfactorily every request or question that I submitted to him regarding my CTS-4. As I proceed with my XTS, I'm confident that Demetrius will continue in the same manner of working with me as he has in the past. With regard to Josh Thiermann, I had no intention of trading in my CTS-4 and purchasing an XTS. I just wanted to walk around the car lots and see the newer models of Cadillac, while waiting on service. Josh was very friendly and he answered every question that I had about cars. Although I informed Josh that I was not looking to purchase a vehicle, and that I was just waiting on the completion of service to my vehicle, he still was kind enough to walk me around the lot and show me car after car, and answer all of my questions regarding the cars. As fate would have it, I saw the XTS that I ultimately purchased and Josh made the transaction occur. His knowledge about the cars was incredible, his responsiveness to my likes and dislikes was honored without attempting to persuade me to change my point of view, and once I finally decided to make an offer on a vehicle, I truly felt that Josh was my advocate in the transaction. Without Josh doing the things that he did, I seriously doubt that my transaction would have occurred In closing, I'm a content Bergstrom repeat customer, and that is a consequence of the quality of their cars, and the services that I received from Demetrius and Josh, two fantastic employees of Bergstrom.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

I've been coming here for years for service, and recently traded in my Subaru.

Tammy always does a great job. I have bought many vehicles and everything is always great with sales, service and the whole staff. I will be back.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Great doing business with Stef , would do business with him in the future. Thanks Stef

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

I was from out of state and did my shopping using cars.com. I am self employed and was looking for a specific car. They had the best price by far due to the no negotiation pricing structure. We did everything via email until the last day when I called. They sent me exact numbers so I could review. I drove up on a Saturday morning and left with my SUV in 1 hour. Easiest car buying I have ever had.

I have currently relocated from South Florida to the Madison area. Being new to Wisconsin and having poor dealings with car sales in the past I was skeptical during this current process. My hope was to find a vehicle that I liked without the hassles that typically revolve around "buying a used car." After scouting out different dealerships I was blessed in finding Ness Auto Sales (Lodi, Wisconsin.) Upon several conversations with Craig Ness (Owner) I felt comfortable and decided to visit his showroom. To my pleasant surprise I found a family owned business with the professionalism, service and pricing that is typical in "big city" dealership and so much more. I have been in the customer service industry for decades; one of the key factors is connecting with the customer and making them feel valued. This was all true coupled with honesty, integrity and a sense of "family" that is seldom found. Mr. Ness's ability to meet and exceed my expectations was outstanding. He took the hassle out of buying a vehicle and brought it all together with the utmost professionalism and courtesy. I strongly recommend Ness Auto Sales for any used vehicle purchases. I look forward in continuing my relationship with Ness Auto via future vehicle service needs. Thank you Ness Auto Sales for providing a one stop shopping experience that is World Class!!

Previously I had a GM Blazer that was the worst car I’ve ever hard. So I was afraid to buy another GM car. But this 2018 XT5 should be on some kind of special 10 out of 10 list. I found this car on a Cadillac dealer’s lot with only 700 miles on it. I guess I got lucky because in 8 years I had a small AC issue and nothing else! It handles incredibly and never seems to have any issues! I can only hope it continues for another 8 years. It is great!

I recently purchased my 2015 BMW through German Auto House. The entire process was professional and fast. I really appreciated how,Javan, owner, went above and beyond to provide timely, responsive, and honest communication from beginning to end. He spent a considerable amount of time with me and help me to find a BMW which i wanted for a long time. He was able to find me a car with exact options, right color and packages that I was looking for. Even though at the beginning he did not have one in stock which meet my requirement, less that two weeks my beautiful White 4 series was delivered. To top it off, I received great financing ,a low APR, deal, which saved me a lot. Thanks for making my vehicle purchase a great experience!

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

I can't say enough good things about this dealership! They were awsome and made the whole buying process easy. Amanda helped me. She was great! Great customer service and so friendly! I will definately be back and reccomend this to my friends.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Armand did a bang-up job. Truck was delivered as viewed on-line. No surprises when signing paperwork remotely. There was a floor mat missing when delivered. I sent an email to Armand and I had the missing mat in days. 5 STAR approval!

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

The service was very good and everyone did their best to accommodate the process. For my job, I failed to get a written estimate and the verbal that I recalled was $880. When the work was finished the bill was $1000. I will return, but the next time, have an itemized estimate in writing. Dave Richmond

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

Great service, everyone was very accommodating and patient with me. They took the time to make sure I understood everything from the car and all its features to my maintenance options and finance options. Made the process very relaxed and enjoyable.

Had smooth Betty now for 2 months 2021 AWD luxury addition the ride and stylish look sets it apart from the SUV's out there the pick up is quick with smoothness that's why her SMOOTH BETTY!!!

Can't recommend this dealership enough. Everything from my salesperson (David) to paperwork was great. Very professional and understanding. If you're looking for a Toyota, look no further!

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

I have bought several vehicles from Kunes Stoughton. Each experience keeps getting better and better. Everyone in the store is friendly, never pushy or all about the sale. They treat you like they’ve known you forever! Just traded in my vehicle for a new one and it was the best experience yet. Thank you to everyone at Kunes!

Chris in the service department goes out of his way to make sure things are done properly and that they truly appreciate your business.

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

I highly recommend Bergstrom Cadillac of Madison. They guided me in the right direction when I needed a reliable vehicle for not only myself, but my newborn as well. Their upfront pricing made the entire car buying process incredibly easy. Not only did Seth and Kyle listen to my requests but they made helpful suggestions. They showed great communication and knowledge when answering all of my questions. In fact, everyone who I encountered was professional and polite. I left the dealership more informed and satisfied with my purchase. I will definitely purchase my next vehicle from here. Thanks again, guys!

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.

Shopping for used Toyota Highlander. Michael S was very nice to work with. Friendly, genuine, no pressure, no games. If he didn't know answer to something, he said so. Provided good info about vehicle. Said price listed was as low as they can go. Always wonder a little about that, but turns out vehicle was probably fairly priced (it did sell a day or two later). Ended up getting newer model elsewhere, but would not hesitate to check out these guys again in the future.

My wife's car is a 2019 XT5 premium purchased new and now has 60,000 trouble free miles, still looks and drives like new. I needed another vehicle that was practical and luxurious. I found a fairly loaded used 2022 XT6 premium with average miles, negotiated what I thought was a very good deal and purchased. Same engine as my XT5 but a softer ride and great features, very quiet and comfortable. Bose sound system is excellent and vehicle has plenty of utility. I was surprised at the depreciation for such a nice SUV, maybe I just got lucky being in the right place at the right time or maybe because it was end of December and dealers want to move inventory by years end, anyway great SUV, I am very happy so far.

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.

Stef LeBaron was fantastic! Very knowledgeable and kind! Made the transaction easy!! I would recommend him!

I have a ct6 platinum with super cruise. 4 years now bought used . I have driven it 60k miles. Not a single problem. Normally gets 30mpg with the 3.6v6 on highway about 24 in town. The car handles fantastic on any surface. I love it. Highly recommend it.

Josef was a pleasure to work with! Easy and efficient!