Used Cadillac cars for sale near New Haven, MI

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

Had a really good experience with Cawood and Pedro specifically. He was never pushy and was very helpful!

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

Tom Shipton is absolutely fantastic to work with. If it weren’t for him, I would take my business elsewhere. We absolutely love our new car!

I had just got this car and it's been to the shop twice, first 2 days I had it I loved it, the performance is great and the interior is amazing! I have the sport utility model and I love all the features and the sound of the xt5!! Over the week my power liftgate stopped working/ would only work at certain times, my check engine light came on reading codes about the camshaft and coolant temp not being high enough. I'm not sure what's going on, this might just be a me problem but over all very nice car, just alot of bells and whistles and specific dealerships to go through if it ever needs repairs.

I was great Sale person and loan department. Bend over backward to get me the loan. I think is great that they are give me 24 months or 24000 for major problems Loan company is give 3 months for car payment

Bought a 21 Sport . Nicest car I have ever owned and I have owned many. i love driving this car. It's just the right size for around the city and a interstate run to Florida.

Worked with Ryan Ford on getting the new CT5 Picked up. ABOVE and BEYOND what was needed to be done. Showed the whole car; the features were explained and the upgrades and new additions to car. Made the paperwork simple and easy. In and out of there within 30 minutes with the car. Wouldn't go anywhere else for business again!

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

Kelsey was at lunch when I've arrived but was smiles and asked about my service(s) my car was due for. Just an Oil change was needed, she did an overall maintenance check up on the computer since my last visit. Told me about the conditions of Wiper blades & tires, since we are going into early fall season. I appreciated that. Teresa had the day off, Kelsey stepped up and filled some big shoes, Thank you Kelsey for listening to me and telling me what's due in the coming maintenance mile marker chart. I'm very happy customer doing business with Serra Kia as of 9/02/2025

I purchased the 2020 Cadillac XT5 midsize crossover based on the stylish looks, comfortable ride and optional V6 engine which takes regular gas. The panoramic sunroof, electronic precision shifter and interior design adds to the overall driving experience. The ride is good, but there is more road noise than expected probably due to no under carriage engine shield which makes the cabin not as isolated as it could be. Also there should be as standard equipment a rear mirror camera due to poor visibility. It appears many used Cadillac XT5 have some minor rear damage when checking the Carfax report.

Andy is an amazing salesperson. He loves what he does and it truly shows! He’s amazing and kills it, he got me the car I wanted and I love it!! He was so patient, very helpful, and kind throughout the whole process. We need more like Andy! Thank you for all that you did Andy!

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

This review relates to Prestige Cadillac and my salesman, Mr. Henry Flakes, Jr. I made a previous Cadillac purchase from Mr. Flakes before and it was his past service which was one of the deciding factors why I choose Prestige for my second Cadillac purchase. His apparent concern for my needs and willingness to work with me as well as his enthusiasm for the product was a major factor for the purchase. If you need a Cadillac, see Henry at Prestige and tell him I sent you. Alan C. Young

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

John was very helpful in obtaining my reward points. Saved me some money.,waiting area was very clean , restrooms were clean also, free coffee was a nice treat while waiting.

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

A first time customer I was blown away by the expertise and full detail of knowledge and feedback of all my concerns. I will shope again in the future

This is the 3rd XT5 I have had and I think it is a great car for the money. perfect size with enough room for most everything you would need for trips or just around town.

Top Notch. Very Professional. I bought the car. Salesman John Howze is a real professional.

First of all, I purchased the XT5 Sport AWD with the Platinum package, sticker $69,530. Truthfully, this is a fine ride, and a pleasure to drive. Everything is at your fingertips and easy to use. A couple of items I miss would be the floating high beams that come with intellibeams, the accent lighting in the interior was a nice feature. My final complaint, not enough USB ports. It could use a couple on the dash just below the radio.

I scheduled a test drive of a used GMC Acadia. My visit was a positive experience. Price was given to me detailing all charges. Test drive was fast and easy. Thanks. Tom.

I've been going to Serra in Washington Twp for years and can honestly say that I've never had a bad experience. They've always been able to get me in on short notice and fix the problem immediately. I go there for everything car related now because I know that I'm in good hands. Wouldn't go anywhere else!

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

They were great! Joe was very knowledgeable of the car and helpful in my decision.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Tadd was fantastic. Very helpful throughout the process and got me out of a rough spot. I will always use him for advice/next vehicle. Will recommend to family and friends!

Just a very good, reliable, solid, powerful, and nicely styled vehicle. A little small on cargo, and electronics are OK, but not up with current trims with other companies. Have some Update error on downloads, but that's about it...15,000miles, still like new.

I visited the Service department. Excellent customer service and excellent service. I will recommend to everyone. Prices are great. I love the complementary coffee and cookies. Quick service. Very honest!

From the moment you sit in the 2023 Cadillac XT5 your totally blown away by the all new interior features and styling. As per the ride, softer than any vehicle I have ever drove. Big Thumbs up to Cadillac!

What a fun day we had with our salesman, Ron Zontini. He made the car-buying process easy. Despite the anxiety of purchasing a vehicle and the unfortunate demand during this pandemic, we got through it unscathed. It helped that we did our homework. Ron gave us all the right answers to our questions. We drove off the lot with a gently used Dodge Durango. We also traded a vehicle that we were happy to part with!

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

Lonnie was one of the best salesman I’ve ever dealt with and the overall experience at the dealership was amazing

Beautiful! Smooth ride. Elegant. A pure reliable luxury vehicle. The ride is so smooth. I love the look and feel of the whole experience in driving this car.