Cadillac for Sale in New Haven, MI

Great effort provided and a good review of features.................

My family has been buying from Jim Riehl's for over 10 years. We've bought multiple Cadillac, Dodge and Jeep vehicles. Our experience has never been anything but positive. The salespeople go over and above the call of duty to ensure we have a satisfactory experience. We look forward to many more years of quality customer service and fantastic cars. I'd recommend Jim Riehl's to anyone.

Tyler was great, and he promised Bianca (cashier) lunch for helping me get the charges for my service through to my bank card with my bank. She was patient and very professional. Excellent job Bianca! Thank you very much.

Randy was awesome, if hes not there anymore I wont go back (Oct 2018)

Experience was great. Vehicle was delivered on time and was clean and full tank of gas

The service provided is exceptional every time I take my vehicle in for service. If you are looking for a great customer service dealership, go to Jim Riehls Friendly Cadillac. They really care about making their customers happy.

The staff are the friendliest!!! Quick service! The waiting area had coffee!!!

Satisfied with current service. Quality service and timely.

good customer experience while waiting on my car. would go back again.

Great service and didn't have to wait that long for my walk in service... Awesome!!

1st time coming to this location very nice 5stars so far

Pleasant and vey easy purchasing of a new Cadillac.

Every experience at Crestview has been exceptional!!

My service rep as well as the service manager went above and beyond to help me out. They know I have had a serious of problems with the vehicle between tire/rim issues, headlights, and computer/electric issues so when 8 month old tires all needed replaced as well as a cracked rim AND the rear shocks/pump they did everything they could to minimize the cost. They recommends tires with a large tread life warranty that at least will be replaced if they run out in 15-20,000 miles like these did which is ridiculous considering nearly all of it is expressway driving in light traffic. I will never buy any tires made by Goodyear again. They also did the service in steps and prevented me from getting recommended work that was not mandatory at the time, not the usual dealership way which was refreshing. Long story short, the Genesis service team did enough for me to rethink my stance on never buying a Cadillac again. Although they cannot prevent the quality issues or control the cost so odds are I will sell this one in the next 10-13’days and switch back to Ford/Lincoln since I had twice as many miles on those cars and never had half this many issues

Genesis is a very good dealer and provides very good service!

EVERYONE WAS VERY HELPFUL. WILL CONTINUE TO GO THERE.

Excellent service! Brandon is professional, organized and communicates well. Listens to your concerns, explains everything in detail and follows-up on all inquires. Would highly recommend for all service needs.

I recently leased my second MKC from Jerry Burnard. I will stay loyal to Jerry and Lincoln of Troy due to the trust and delivery of suburb customer service. Jerry is beyond knowledgeable and goes above and beyond, making sure his customers have a gratifying and memorable experience. Lincoln of Troy delivers quality exceptional customer service and makes the entire leasing experience joyful. Thanks to Jerry and the Lincoln family, I will always be a devoted and loyal customer.

Finished buying my second car from Victory, and both times have been painless, fast, and the staff work hard to ensure you get the ride you need or want. Knowledgeable, great customer service, great selection. If you need a great used vehicle, look into this business!

The process was smooth, was able to turn in my old lease and get into a new one very quickly. The sales team was very friendly and helpful.