Used Cadillac cars for sale near Northfield, NH

I love everyone with whom I've dealt with at Banks, particularly my salesperson, Kevin. Even procuring an extended warranty from the manager was painless and non-threatening! They were a joy from whom to purchase. Kevin has stayed in contact , as promised, to keep me informed about important follow-ups. Most recently, I returned to Banks to have a more thorough detailing done on my 2022 Buick Encore Gx and have a second key fob made that had been owed me at the time of purchase. The whole team did a knock out job on my car, offered me a loaner car to ease the burden of wait time and kept me informed of timing. This Buick was what I was searching for exactly-year, price and trim and although Banks is an out of state trip for me, I would do it all again and would recommend Banks to family and friends.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Got a truck from them bought running boards for the pickup but couldn’t put them on cuz running boards were rotted so called Tim’s an they said bring the truck down an fixed the issue thank you

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

Had my vehicle in for a software update, Gary in service was great to work with he explained everything, very good experience, thank you Gary

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

My wife and I traded my truck in right after our daughter traded in her car, Bob LaBrie took care of us, he was honest and worked hard to put us in cars that worked best for us…

The vehicle has been good so far. I like the handling and style. I would like to see a little more padding on the console where my knee rests. It would make it more comfortable. The seats could use a little work also. I have a Ram truck and the seats are more comfortable.

I bought my first real car at merchants and it was a great and educational experience, Damien Gutierrez sold me the car and he was amazing and explained everything so well and i felt very comfortable with the whole process, he was honest and made sure i didn’t feel any pressure, he was also incredibly quick with the entire process it took up little of my time and i was in my new car quickly.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

From the moment I inquired online with Felicia to my dealership experience with Patrick…ABSOLUTELY AMAZING!! Can’t say it enough. Thanks so much Felicia and Patrick!!

I traded my 2019 Acura MDX for a 2020 Cadillac XT6, so far my wife, my family and my kids, were very impressed with the comfortable seats and overall spacing. The trunk space, while using the 3rd row seating disappeared, you only have room for 2 carrying on luggages. I like that the outside noise disappears when all the windows are closed. The Bose system is excellent, the touch up screen is great. The heated steering is nice, and so are the heated seats. The panoramic glass above our heads, everyone enjoyed. The ride is very comfortable. The engine responds very well, especially when you step on the Accelerator, and has excellent system breaking. I only had this Suv for two days, drove it from the car lot. Paid $58.00 for wheel balancing after i drove it home though, also the back tires air were low. That would explain, why my back seats were swinging from side to side. Hopefully, my dealership can reimburse me........lol. So far, so good. My first experience driving a Cadillac.

Tony's the man. He took his time explaning the paperwork, made sure you understood without rushing threw it. Just a pleasure to talk to and do business with.

Switched from a BMW 5 Series to the Cadillac XTS. It is far superior than the BMW and Jaguar XJ previously owned. Both of those foreign extractions were money pits. I purchased the X with 66,000 miles on it and have not experienced the failures other reviewers have lamented so I question the authenticity of their review. The XTS is, in my opinion, one of the most alluring cars on the road today, 2023. It has great presence and commands attention. By far the best car I have ever owned and its reliability has not disappointed. The Platinum trim interior is exquisite. It did, afterall, win Ward's 10 Best (automotive) Interiors of 2013. Definitely a keeper. Get one.

Had Tires and Battery replaced. Good Prices and Good work. Service Manager found several discounts that was applied to my needs. Work was done on time and vehicle was in a clean state when finished

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Ron was very friendly and worked hard to help us get into a car we could afford and is reliable! I would highly suggest anyone that needs a car to go to Merchats and ask for Ron Semons!

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

I've not been to the lot yet so can't rate anything but customer service. And their customer service is A . By far, the nicest and most honest dealership I've ever spoken to.

260,000 miles and still tight as a drum. 20-23 mpg. Comfortable. Able to haul horse trailer easily. Really sorry that GM no longer makes them. Would buy another one in a heartbeat if this on wasn't running so well.

Jake Kelly helped me find the car the was right for me He took his time explaining all of the important differences between vehicles and ensured I was happy. I will go back to him again 100%!

This is the 3rd XT5 I have had and I think it is a great car for the money. perfect size with enough room for most everything you would need for trips or just around town.

All went extremly well. No issues. Tanner is the best! I am a repeat customer. Why do I need twenty five words ?This is a bother.

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

Went there yesterday with a Truck in mind. Met with Nick G at the door, he was extremely helpful and professional. He got us the truck to do a test drive -- we loved it and were able to make a great deal, including trade-in so the deal worked for both parties. I am from MA, but I'd def take the hour ride back up if they had another vehicle I was interested in!

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

I just perched this SUV and I like it alot it's a very nice machine I'm glad I bought it. This thing got some go to it she handles great. I made her do fish tails on take off it was a test since I'm a test driver and she passed the test.

I've owned this car for 4 years now. It is my 1st Cadillac and I just love it! The ATS is reliable no matter what the weather. It's quick and powerful yet, great on gas mileage. It has all the features you could ever want: 2 wheel, or all wheel driving, heated seats, heated steering wheel, sunroof, programable garage door button, sync cell phone for hands free, push button start, remote start, can even start car from Google/Alexa. Has standard Apps on touchscreen for NAV, Weather, OnStar and Pandora (music). Love the sound quality from the Boise speakers. Despite all the features that I love; There are a couple of design flaws of the car: ATS has a sporty design, it is low rider. For sure it's a smooth ride, however it being so low you do feel all the bumps in the road and slowing down for railroad tracks is a must. I'm only 5'2 and have to step down to get into it. Anyone close to 6 foot tall will bump their knee or head getting into it. As for cabin room, it is tight quarters. This vehicle is not for the driver who likes to carry a lot of things in (their) car. The trunk is small and very little storage inside the cabin area. The front seat has standard small glove box, a small hidden compartment but still too small to really store & access everyday items like sunglasses, coins/change or cell phone. The biggest and most costly Con about the car is getting the headlamp(s) changed. You can't do it yourself, it's too tight of an area to get your hand in the light housing area. It's designed to where you have to take it to a mechanic and they will have to literally remove the front bumper to get access and getting this done is costly expense. Luckily the headlights don't burn out often, but it is a added expense to have in mind. Over all, it is the best vehicle I've owned and I have a wonderful experience driving my ATS and I will drive it until it can't go anymore, then I'll most likely get another!