Used Cadillac cars for sale near Pontiac, MI

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Just want to say thanks to Greg for his commitment on getting me a very nice truck for a great price. Over the years I have purchased four trucks from Lafontaine and the service has always been great, thanks again Greg and a shout out to Tyler the finance guy.

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

Extremely professional, friendly and transparent. I highly recommend this dealership to anyone looking for a reputable dealership that will treat you well. Both sales and service are the absolute best!

The XT5 has met all of our expectations in handling, performance and comfort. The 3.6 engine has excellent mileage and power. Interior is very comfortable and stylish. The XT5 appearance does distinguish itself from a lot of SUV's out there. I bought vehicle from a lease return and it looks like it belongs on the show room floor

Great experience at Serra Buick GMC Cadillac Kia. Michael Burek took care of us and made the whole process smooth and comfortable. We love our new car and would definitely return.

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

Serra GMC and Cadillac is a great dealership. I have been purchasing and servicing all my vehicle through them since 2008 Scott Gould is a wonderful salesman and Aara Durant is a wonderful service advisor. They always make my experience r fences there great.

Andy is an amazing salesperson. He loves what he does and it truly shows! He’s amazing and kills it, he got me the car I wanted and I love it!! He was so patient, very helpful, and kind throughout the whole process. We need more like Andy! Thank you for all that you did Andy!

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

Courtney was amazing. She listened and wasn't afraid to check out various options to try to meet the needs expressed for me, a first time Mazda buyer. I appreciated that Suburban made the process painless and left us feeling supported.

Has multiple outlets for our kids and has a plug just in case we need to bring in a microwave inside the car. Its really reliable and has lots of leg room.

Receptionist was experienced and cordial. Waiting area clean but a bit chilly. Impressed by the mechanic service video I received while seated in the waiting area.

First of all, I purchased the XT5 Sport AWD with the Platinum package, sticker $69,530. Truthfully, this is a fine ride, and a pleasure to drive. Everything is at your fingertips and easy to use. A couple of items I miss would be the floating high beams that come with intellibeams, the accent lighting in the interior was a nice feature. My final complaint, not enough USB ports. It could use a couple on the dash just below the radio.

I would like to thank and give my respect towards the ownership of this business, My loyalty is with you and future generations of business will always be advised that you pay attention to your customers relationship and respect.Thanks !

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

Both Maddie and Marcela were very nice and helpful. I should have jumped on the purchase!

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

If I could give this dealership 10 stars, I would. I have dealt with many car dealerships in my life, but this experience wasn't just a transaction?it was a masterclass in world-class service. ? The Toni Marie Factor First and foremost, let?s talk about Toni Marie. If the management is reading this: give this woman a raise immediately. She didn't just find me a car; she hunted down the exact deal I needed like a seasoned pro. In an industry where things can often feel stressful or opaque, Toni Marie was a breath of fresh air. She was: Relentless: She didn't stop until the numbers worked perfectly for my budget. Transparent: No games, no hidden fees, just pure honesty. Effortless: She handled the heavy lifting so I didn?t have to break a sweat. ? Concierge Level Service The icing on the cake? The delivery. I didn?t even have to step foot back in the dealership. They delivered my new lease right to my door, making the entire process feel more like a luxury concierge service than a standard car lease. The Bottom Line If you are looking for a new vehicle and you want to be treated like royalty, go here and ask for Toni Marie. She turned what is usually a headache into the easiest, most rewarding experience of my year. I?m a customer for life!

From the moment you sit in the 2023 Cadillac XT5 your totally blown away by the all new interior features and styling. As per the ride, softer than any vehicle I have ever drove. Big Thumbs up to Cadillac!

I purchased a 2020 Nissan Murano a few weeks ago and I am still thrilled about my purchase and experience here. Not only was the staff, friendly and efficient, but they truly helped me in understanding the car buying process, even with my bruised credit history. I highly recommend anyone with a less than stellar credit score to shop here. They will move mountains to get you approved and into a car that fits your needs.

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

Thank you, MJ for your help with my previous vehicle and I recommend you to my friends and family. Thank you Golling toyoyta of Warren

I shopped and called everywhere and this dealership was by far the best! Dan Provenzola and his team went above and beyond to helped me get the vehicle I wanted a needle in a haystack they call it I will be back every 2 years 100% and I recorded you all ask for Dan he is the best!

Bought car after lease expired. car is really reliable. No major problems. 1 drawback is not great gas mileage. 3.6 engine is very responsive. Overall good reliable car.

Mitchell McFall, and Miguel did great with helping us get a deal on our new truck. These guys had great communication with us the whole time. Definitely recommend coming here and working with these guys!

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

I would like to thank Douglas Chitren for all his help he made the process effortless in buying my vehicle ☺️☺️ Thanks so much Doug E Fresh!!!

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Nick and Andrew helped me out with the purchase of my 2022 Escalade and I couldn’t be more gratefull

This is my first Escalade and my wife and I love everything about this vehicle. We shopped other vehicles but decided on the Escalade and learning about the features and the ride quality. Have 5,700 miles and thus far everything has been outstanding. We purchased the Sport model and really like the way it looks both inside and out.

Lonnie was one of the best salesman I’ve ever dealt with and the overall experience at the dealership was amazing