Used Cadillac SUVs for sale near Bryantown, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

THANK YOU SKIP AFTER I TEST DROVE MY SHELBY I WAS OUT OF THE FINANCE OFFICE WITHIN 20MIN THIS DEALERSHIP HAS THERE ACT TOGETHER I WOULD HIRE SKIP TO WORK FOR ME

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

it was a good experience, he tried to help me the most he can and he did a great job thank you so much for your service

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Highly recommend the team of Jason "JC" Burthey (sales), Tony Blazier (sales manager), and Scott Cook (Finance) for your next car purchase. Professionals all around who made the process easy for multiple car purchases. I do a decent number of commercial/business vehicle purchases (8-10 vehicles/year), and these guys were great at cutting through the noise to get to our target and not waste my time...and with no surprises. Their consistently great inventory helps too -- kudos to the folks who manage their allotments from GMC. We've now bought four vehicles from Koons Woodbridge in the last six months, and I'd be happy to go back to them again for a personal or commercial fleet purchase. Thanks, guys!

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

I communicated with the Service Department and the Parts Department during my visit to have a FOB purchased and programmed. Employees were very helpful and provided service with a smile. Christine was so professional as she explained the process and answered all my questions. Thanks again Christine!

The XT5 has met all of our expectations in handling, performance and comfort. The 3.6 engine has excellent mileage and power. Interior is very comfortable and stylish. The XT5 appearance does distinguish itself from a lot of SUV's out there. I bought vehicle from a lease return and it looks like it belongs on the show room floor

Just wanted to give arman 5 stars and also leasing center ,, He was extremely helpful and patient with this process, I would definitely recommend to everybody and I’ll be back to back my second car from leasing center

This car is very important, when it comes to the size of your family.Six people will fit in comfortablely love it every family should buy one of this car.

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

Got two cars from here and everyone was so nice and helpful. Will definitely be back. They even delivered the second vehicle for free.

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

Made an out of state purchase with Carma Auto of a truck I found on Cars.com. Dealt with Ali who was very helpful. He provided videos, pictures and anything else I requested in the days prior to the actual deal. I made a 3.5 hr trip to their location to pick the truck up. All the paperwork was ready and waiting when I arrived. Very positive experience.

This has more than what I was looking for! I am so happy! I had so much fun looking for a nice vehicle for my family! I am so happy with my new vehicle!

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

Just a great experience could not be happier with our purchase AJ did a great job finalizing the deal I get compliments on the 23 DODGE CHARGER RT DAYTONA I send them to Woodbridge

Bought car after lease expired. car is really reliable. No major problems. 1 drawback is not great gas mileage. 3.6 engine is very responsive. Overall good reliable car.

The best customer service hands down by any GM dealership !!! The staff is very knowledgeable, friendly and inviting. There is no other dealer I would trust to provide this level of service.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Zaza not only delivered my optima to Chicago but did the paperwork electronically and got me very good finance terms will buy again - Carson S

It's best suv I ever used . Best for family use and traveling. Best decision to buy this car I had . Comfortable for kids

David and Team’s has an excellent customer service. All my questions are answered. Thank you !!!!

The vehicle has been good so far. I like the handling and style. I would like to see a little more padding on the console where my knee rests. It would make it more comfortable. The seats could use a little work also. I have a Ram truck and the seats are more comfortable.

Work was done quickly and correctly. Staff was courteous and happy to answer any questions.

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

Arman We bought 2023 Volvo overall very smooth and good process. Arman was very helpful during process.

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.

very nice place had friendly staff who wasn't overly pushy with the sales pitch.

I have had this 2019 Cadillac xt4 for 6 years… during the 4th year someone hit me… the 5 years someone hit me… then I started having issues… I argued with the people at Larson Cadillac about my warranty and the didn’t one to honor it because I had 1 oil change somewhere else besides Cadillac… but I put my attorney on them and got my warranty granted…now it been about 8 months later now my check engine light is back on saying engine speed reduced… so I don’t know what’s the problem…

Grear place of service for my car. I value my car and Antonio, the manager, and his staff always makes sure that I get top notch service!