Used Cadillac SUVs for sale near Cayey, PR

People were cere informative and nice to me.Please thank you team again. Thank you

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.

You have the best service advisor: Jose Gonzalez! He is the reason all of our family continues to bring all of our cars there (regardless of maker) for service. He is always on point, honest, reliable, caring. He goes above and beyond at all times to make the process easy and accommodating. His communication is thorough and precise. I can always count on him to assist us.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

Justin of Service knew exactly how to treat me . Unbelievable professional no pushing into a new car . The service is great and honnest . Jaguar st pete / tampa should take a lesson on this

The salesman Julian Gonzalez is great to help us to purchase the new car. He is a nice, very supportable person by answering our questions and concerns.

Previously I had a GM Blazer that was the worst car I’ve ever hard. So I was afraid to buy another GM car. But this 2018 XT5 should be on some kind of special 10 out of 10 list. I found this car on a Cadillac dealer’s lot with only 700 miles on it. I guess I got lucky because in 8 years I had a small AC issue and nothing else! It handles incredibly and never seems to have any issues! I can only hope it continues for another 8 years. It is great!

Hello I have purchased numerous vehicles from Classic over the years since 2003. they are always helpful and I feel they take care of their customers.

I have had this 2019 Cadillac xt4 for 6 years… during the 4th year someone hit me… the 5 years someone hit me… then I started having issues… I argued with the people at Larson Cadillac about my warranty and the didn’t one to honor it because I had 1 oil change somewhere else besides Cadillac… but I put my attorney on them and got my warranty granted…now it been about 8 months later now my check engine light is back on saying engine speed reduced… so I don’t know what’s the problem…

They were very friendly. The team worked with us excellently. We now have our dream car. Thank you for your connection.

Very knowledgeable staff, appreciate the orientation of the features of my car. Had all my questions answered since I had not bought a vehicle for 12 years.

I am very quick to give a bad review if I think it is warranted but I am also quick to give a good one when warranted. Today 3/9 the shop worked on a recall plus other problems, I would like to thank everyone who worked on my car from checking in to getting my car back,, when it was given back to me it looked like a new car which had been fixed, not only cleaned outside but vac'd as well, this was a nice surprise and again thankyou to everyone who had anything to do with my MKX today. Today was an excellent experience.

I bought my 2019 xt4 over one year ago with 21K miles now have 30k miles - no problems at all. Runs beautifully, always reliable and very pretty in the red.

Awesome customer service! Everyone was polite and friendly from start to finish. They have nice accommodations for the down time between paperwork and all of that stuff. Carlos Gallardo made things simple, was not pushy, an absolute pleasure to work with! Thank you!

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

So always had great experience with all Cavender Cadillac. I was buying a used car and they treat you like everyone else. Eris and Erick was professional and very helpful. Now I'm thinking of buying a Cadillac just because of the dealership.

This is a young yet driven company striving to sell cars well! They dont just want to sell another car, they want to do it in excellence and make a positive difference in the city. Thank you, val for helping me source the 2022 model Y that I wanted! It came in the color that I wanted, and it only had 120 miles! *** shout out to this incredible team!!

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

They make you very comfortable with the process of value of trade in to purchase. I recommend Palmen for any future vehicle purchases. I'm very pleased with them.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Salesperson, was great but I wish Sales Manager would have stayed at 850-900 a month my payment was close to 1,000. The car I went with I didn’t drive the first day I drove another vehicle. I did test drive the vehicle on my take home vehicle day.I had a trade in but I was not offered that option.

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.

In and out in 1 hour on a Saturday, for an oil chage and inspection, and on short notice. Good job Jupiter.

Michael Aguirre helped us to finance and He did a fantastic job. As did the other workers as we walked threw.

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

Purchase was great price for a quality auto with many options. Provides a quiet, comfortable ride fo a great price. No quality issues so far. Sapaugh in Herculaneum provides great service that can't be beat.

They always get me in to service my truck in a timely manner. Waiting area is clean, quite, neat and has refreshments. I am able to work from my laptop while waiting.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name