Used Cadillac SUVs for sale near Etna, OH

Derrick my salesman and everyone I dealt with at Bob Caldwell were top notch. I drove 2 hours and would absolutely do it again. No pressure sales. Highly recommend.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

First, I do have to say that Jordan is a pleasant, respectful, "upcoming" used car salesperson. With his outgoing, friendly, respectful demeanor, he likely could have sold me just about anything. On President's Day, my husband and I drove about 45 minutes, intending to test drive a specific Wrangler at the Used Car division. The test drive went well with us both falling in love with the vehicle. The negotiations went fairly quickly, despite me having no access to my bank to move around $$$$$ and my trade vehicle not being present. There was give and take on both sides- mostly give on mine, LOL. We arrived at an amicable deal on the price, trade, service contract and promise to fix the heated steering wheel. Ziggy, the finance manager, was pleasant and efficient. We waited an inordinate amount of time for the title work on my trade to be done. On Wednesday as planned, we returned, with my trade and a check in hand. Apparently Jordan forgot that we were coming as we waited over an hour for the vehicle to be "cleaned and readied for delivery." The dealership was not busy at all that day, with staff congregated around the main desk, laughing and joking. Any other time that I have purchased a vehicle, it has been serviced, cleaned, washed and waiting near the dealership entrance. When Jordan finally handed me the key, confirmed that there was no spare key and informed us that the steering wheel parts were on back order (and could take up to 30 days to arrive,) he bid us good bye and good luck. I asked, "so that's all? Is there anything to sign?" Both Jordan and the Finance Manager assured us we were good to go. Everyone had a good laugh when I asked them if they wanted the $27,400 check. Maybe the laugh will be on me if the documentation I have does not show that they received the check. I have to say that the experience was mostly positive. I only wish that the staff had been more prepared for us to take delivery. Jordan did get some points back when he filled the fuel tank before we left. Time will tell about the steering wheel issue.

I’ve owned 8 vehicles in my lifetime and have driven about 30 different cars, and I can confidently say the 2018 Cadillac XT5 is literally the best-handling car I’ve ever driven. Cadillac has truly mastered the balance between performance, comfort, and luxury with this model. Driving Experience: The handling is exceptional—smooth, responsive, and surprisingly agile for a midsize SUV. Whether on city streets, highways, or winding roads, the XT5 stays composed and feels incredibly secure. The suspension does an excellent job of absorbing bumps while maintaining a sporty, controlled ride. Interior & Comfort: The interior design is second to none. The XT5's cabin is on par with any top luxury brand I’ve encountered. Premium materials like leather seating, soft-touch surfaces, and tasteful accents create a space that feels both stylish and sophisticated. The seats are extremely comfortable, even on longer drives, and there's plenty of room for passengers to stretch out. Features & Amenities: This car comes loaded with luxury-level amenities, yet it’s far more affordable than similar options that can cost 20-30% more. Features like the intuitive infotainment system, touchscreen controls, Bose premium sound system, and Apple CarPlay/Android Auto integration make it feel modern and connected. Add in conveniences like a hands-free liftgate, heated/ventilated seats, and an easy-to-use navigation system, and you’re getting serious value for your money. What I Loved: Top-notch handling and ride quality Gorgeous, luxury-grade interior design Spacious and comfortable seating for both driver and passengers Outstanding features and amenities for the price What Could Be Better: While the infotainment system is great, there’s a slight learning curve at first. Overall Thoughts: The 2018 Cadillac XT5 is a near-perfect blend of luxury, performance, and practicality. For anyone considering a luxury SUV but hoping to avoid overpaying, this car is an absolute gem. It competes confidently with more expensive brands and exceeds expectations on almost every level. I couldn’t be happier with my experience and highly recommend it to other shoppers.

Chris was great at setting up for my repair and the service person took time to make sure that the alignment was completed right

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

Would like to give high consideration to this dealership. I have bought 9 autos , 2 motorcycles, and have always been treated with the highest respect. Recently I purchased 2023 explorer ST, my salesperson KAYLA,performed outstanding with her customer service while staying attentive to my every need, Great job Kayla, hope you stay with the AB family, wishing you all success in future dealings, PEACE !!!

We own 3 of these xt5’s and absolutely love the comfort, value, and dealer experience. The high end feel, functionality, and fuel economy is the complete package.

I purchased Nissan Sentra 2021 from Ohio Gerorgesvill dealership. The service I received from them is beyond my expectation. I really, really thank you; all you guys who are taking care of all aspects of my car. I never imagined you refund my $980 cost for replacement of right side wheel bearing (as I quickly passed 90K+ millage as Uber driver). My satisfaction is much above 100%. Thank you again!!

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

I was very satisfied with Zaid and the rest of the staff at Twins Auto of Dublin. They have a great selection of used cars that tend be "higher end". Zaid was extremely knowledgeable about every brand and model. He wasn't overly pushy, which I appreciate. They were quick, painless, and fair when it came to negotiation and the financials.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

Both sales persons were busy with customers however, they went out of their way to help me….unfortunately the car sold to another couple while I was there…

Dee was amazing in getting me into a brand new car he was not pushy and was dedicated to getting me a car that I really love the whole process was so fast and easy from start to finish.

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

Jeff Passa has been my service advisor for years. He is always personable and professional. I thoroughly enjoy the exceptional service of the entire department. They are the best compared to other dealership service departments by far!

Beautiful! Smooth ride. Elegant. A pure reliable luxury vehicle. The ride is so smooth. I love the look and feel of the whole experience in driving this car.

I had just got this car and it's been to the shop twice, first 2 days I had it I loved it, the performance is great and the interior is amazing! I have the sport utility model and I love all the features and the sound of the xt5!! Over the week my power liftgate stopped working/ would only work at certain times, my check engine light came on reading codes about the camshaft and coolant temp not being high enough. I'm not sure what's going on, this might just be a me problem but over all very nice car, just alot of bells and whistles and specific dealerships to go through if it ever needs repairs.

Brian is the best ..I wouldn't go any other place in Lancaster ..Thank you so much .. Wonderful service and great vehicles ! Thx Roger and Renee

Beautiful! Smooth ride. Elegant. A pure reliable luxury vehicle. The ride is so smooth. I love the look and feel of the whole experience in driving this car.

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

The Service Department staff at Infiniti of Dublin are exceptional. They listen well to your concerns, follow-up with you, and do the best job of any auto service department in Columbus, OH. My car was returned to looking better than when I arrived after being washed. I scheduled my next appointment!

I just purchased my 5th car and these guys are a good now as they were on my first purchase. Highly recommend them on your next purchase.

Comfort in a car is important Smooth driving and pushes power whenever you accelerate. Love it but not the brake recall. My dog looks forward to car rides. She (dog) feels like royalty when she rolls in mama's lac.

Nice job thank you maybe we can do this again David and Tara heff till next time

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

This has more than what I was looking for! I am so happy! I had so much fun looking for a nice vehicle for my family! I am so happy with my new vehicle!

Rylie is a great sales Lady! She was honest, helpful, direct with class, and patient. She never used pressure tactics. She was always helpful. She was willing to assist with transportation so I would not have to take public transportation and then walk to the dealership. She was also patient when insurance had to be finalized. She was always professional in her demeanor and always, always friendly. I would recommend working with Rylie. Thank you, Rylie, for your patience!

We just bought a car from Drive Direct in Columbus, Ohio on Morse Rd. It was a great experience. We worked with Johnny Faulkner, a very knowledgeable and nice person who went out of his way for us. All was quick and easy and we are very happy with our purchase that was at a great price. No one can beat their prices. Johnny even filled up the car with gas before we drove off the lot with our nice subaru legacy. Oh, and he also gave us a give card for two free oil changes with Toyota Direct. So cool. So check out Drive Direct next time you need a care, and make sure you ask for Johnny Faulkner. Margaret and Todd

I have a 2017 XT5 that I purchased when I was in NC. I've had 2 previous SRs and have enjoyed every single one. The one thing that has bothered me most is after a while a rattling noise began in each one of them. I bought it new and had no problems until 2022, the air conditioner, the sunroof and 3 out of 4 bearings. I have lots of Mike's in it is probably the reason.... I've traveled from Florida to NC a few tines as well as Florida to Baton Rouge. I hope she's ready to go for another 89,000 miles. Love mine.