Used Cadillac SUVs for sale near Hamlin, NY

We were hoping that our Ford had some life left in it, but weren't surprised when Patrick in service gave us the news that it was hopelessly expensive to remedy. So we worked with Phil in sales and Travis in finance, and left the dealership with an amazing used vehicle, a great rate, and the peace of mind that comes with an awesome extended warranty. These guys took a devastating burden from us and turned it into a positive experience. Thank you all.

I have had the best experience since buying my Jeep from crazy cheap cars. I drive almost an hour anytime I need service because of their good prices, communication and honesty!

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

The whole team was friendly, professional and helped us find the car we were looking for. The buying process was straightforward and we had a great experience overall.

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

This was my first time purchasing a car from Balkan I will be coming back

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

Great Customer Service. After inspecting our vehicle, they purchased our car and gave us a check on the spot. They not only purchased our car but arranged for a LYFT ride to take us home. This was a no hassle process and took less than 30 minutes.

I purchased the 2020 Cadillac XT5 midsize crossover based on the stylish looks, comfortable ride and optional V6 engine which takes regular gas. The panoramic sunroof, electronic precision shifter and interior design adds to the overall driving experience. The ride is good, but there is more road noise than expected probably due to no under carriage engine shield which makes the cabin not as isolated as it could be. Also there should be as standard equipment a rear mirror camera due to poor visibility. It appears many used Cadillac XT5 have some minor rear damage when checking the Carfax report.

Drove 40 miles to their dealership, but it was well worth it. The sales people are very knowledgeable and understand me. I would buy another car from them the next time. I'm in the market. Thank you to the dealership. It was so Easy to do business with them.

I have nothing but good things to say about the Carmax in Henrietta, NY, specifically the salesman I worked with, Bill Zachary. Bill found for me exactly what I was looking for and made the process quick and seamless. Bill and the team at Carmax in Henrietta are dedicated to customer service and satisfaction. I have purchased a number of vehicles from various dealerships and I must say that, overall, my car buying experience at Carmax in Henrietta was the best. I highly recommend Bill and the team at Carmax in Henrietta to anyone looking to purchase their next vehicle.

The XT5 has met all of our expectations in handling, performance and comfort. The 3.6 engine has excellent mileage and power. Interior is very comfortable and stylish. The XT5 appearance does distinguish itself from a lot of SUV's out there. I bought vehicle from a lease return and it looks like it belongs on the show room floor

I bought a Toyota Camry from Waterloo location. I have no complaints. I think can’t remember if the Gus first or last name was graham. Great salesmen. Helped me get the note with marginal credit. Great car

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Joe was amazing and very helpful My son needed a reliable car, and he worked with us, to make it happen. He explained everything and guided us through the whole process. Definitely going back.

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

1 of the easiest car buying experiences I've ever had. Eric took excellent care of me, he gave me what I wanted for my trade in. Car is everything he said it was. Will definitely recommend

This car is very important, when it comes to the size of your family.Six people will fit in comfortablely love it every family should buy one of this car.

J Burnette was my go to guy .Knows his stuff and is very cordial. The estimate was fairly priced and to my surprise the final cost was even less than the estimate. Pinch me . Had the Navigator back for a week and runs perfectly. So here it is Good people Extremely honest ,thorough, and they keep you up to date on your repairs Would NEVER go elsewhere Joe Stavalone

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.

The sales team was very professional, not pushy and let me look and choose the perfect car for me and my family.

It’s really a pretty great car. For the price, the car is quite luxurious and well-made. I had a glitch or two when I first got it, but they were quickly resolved and have had no further problems over my first year of ownership. The car is smooth, quiet, very powerful and quick. I’ve been getting close to 3 miles per kilowatt hour over the long haul using the regenerative braking system. There is a little adjustment to drive an EV over a gas engine car, but the advantages are easily stated such as the smooth power and low maintenance required. The lower range is an issue for long trips, but if you’re not in a real hurry, the stops to charge can be quite pleasant. That said, my wife and I usually use her hybrid Lexus when we go road tripping as it is just more comfortable as it is what we are used to. Kudos to Cadillac for a job well done.

Working with Cameron and Dillon was great, after a long day at work it nice to find a relaxing place to buy my next truck. Keep up the good work gentlemen!!

I sat and watched all the YouTube Videos I could find on the Lyriq. I decided on the 2024 Lyriq Luxury 2 because of the select features that It came with or I could add to the vehicle. With a personal check to place an order, I went to my favorite Dealership " Plaza Cadilac in Leesburg, FL. When I arrived to place my order I could see several Lyriq's lined up. The one main Item that I wanted was the 19.2 on-board charging system rather than the 11.5 system. My salesman scoured their inventory and found one with the equipment I wanted but not the color. He found a 2024 Lyriq Luxury 3 with a 19.2 charging system and a whole lot more. One of the main items this time around was the all-glass roof with the power shade. They brought up an all-white vehicle with a beautiful real leather interior and all the bells & whistles that Cadillac is known for. The car is a stunning showpiece in gleaming white paint and just enough chrome to make it stand out without being gaudy. A Vehicle that folks stop and look at in the Church parking lot, The Post Office, or the Grocery Store. At night the vehicle lights up the way around it as it glides along. When you see it, you know it's a Cadillac lyric.

Great service - kind, genuine, and helpful. I traded in a car that I’ve been rather precious about. The team recognized my emotion towards the exchange and really set me at ease. Glad to have worked with these folks!

Appreciated the help from my salesperson and the owner helping me purchase the exact Jeep I needed.

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.

We always have the greatest experiences with West Herr. Their staff are friendly, professional and knowledgeable. They always go beyond to make us feel like family and the service there is outstanding.

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!

Great easy my salemen Jason was helpful and worked with me highly recommend . well worth the trip.

Purchase was great price for a quality auto with many options. Provides a quiet, comfortable ride fo a great price. No quality issues so far. Sapaugh in Herculaneum provides great service that can't be beat.

Bob Johnson LeRoy delivers exceptional service, honest communication, and a hassle-free buying experience. Their friendly, knowledgeable team makes every visit enjoyable.

We recently downsized from an Escalade to our XT6 Sport with Platinum, Technology, and Driver Assist packages. It is the perfect balance of luxury and sport and is a great family vehicle while still being fun to drive. The gas mileage is definitely an improvement and the ride is smooth. I love the panoramic sunroof and suede upgrade, my husband loves the fancy brakes. Our youngest son is 6’5” and I wasn’t sure he’d fit in anything other than a full size SUV back seat though he does fit fine. Highly recommend this for family or fun! While I prefer the luxury look on the Escalade, the sport package is more aesthetically pleasing to me on the XT6.

Dave wells and the entire team from GM, finance, couldn’t have been better. Ease of doing business was fantastic as usual. Delivery was seamless and the time spent reviewing all the M850’s features with Paul and Dave invaluable!! Wel done

Hi Cameron Walter I just wanted to take a moment to thank you for all your help with purchasing my new car. You made the entire process smooth, stress-free, and even enjoyable. I really appreciate your professionalism, patience, and knowledge in helping me find the right vehicle that fit my needs and budget. It?s clear you take pride in what you do, and it truly made a difference. I?ll definitely recommend you and [Dealership Name] to anyone looking for a new car. Thanks again for everything ? I?m really enjoying the new ride! Best regards, Perry

The ride is the best ride I ever had I have had many Cadillacs and the comfort is amazing little pricey but well worth it.