Used Cadillac SUVs for sale near Henrietta, NY

J Burnette was my go to guy .Knows his stuff and is very cordial. The estimate was fairly priced and to my surprise the final cost was even less than the estimate. Pinch me . Had the Navigator back for a week and runs perfectly. So here it is Good people Extremely honest ,thorough, and they keep you up to date on your repairs Would NEVER go elsewhere Joe Stavalone

Great easy my salemen Jason was helpful and worked with me highly recommend . well worth the trip.

Staff very professional, non pressuring, very easy to work with.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

I worked with Steve during my search for a used EV, and I genuinely can't say enough good things about him. Although I ultimately had to go with a different vehicle due to logistics and timing, I really wish I could’ve closed the deal with him. Steve was hands down the best salesperson I spoke with during this entire process. From the beginning, he was patient, transparent, didn't play games and was never pushy - a rare combo in my experience of car shopping. He took the time to understand what I was looking for, explained the details clearly, and even caught important details (like hail damage) before I committed, which shows integrity and a customer-first mindset. He followed up consistently without being overbearing and truly made me feel like he was working with me, not against me. He was proactive and helpful every step of the way. If you're in the market and want to work with someone who's honest, attentive, super friendly and genuinely kind, ask for Steve. He sets the bar for what a car buying experience should be. Thank you again, Steve. I really appreciate everything!

Loved our experience at West Herr with Tarah. Well worth the drive to Canandaigua! Super helpful, friendly with no pressure! Did all the work for us with insurance and the DMV. We are West Herr customers for life!!!

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

I enjoyed working with the Summit view team. Jason was knowledgeable about the different types I was interested in and there was no pressure. Summit had a good selection of vehicle types I was looking for. All were first rate used SUVs. The " ins and outs " of my vehicle was thoroughly explained before I left the lot. That was nice since I was transitioning from a car with 2006 tech! I would definitely recommend Summit View to anyone looking into purchase a fine pre-owned vehicle.

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

We initially came in to look for a vehicle for my hubby turns out that we both left out with cars mine was a 2025 Ford Bronco all the bells and whistles! I’m excited 😊my husband purchased a 2022 Ram loaded and the color he desired. We are so very happy that our salesperson assured us that this was gonna be a smooth transaction and it was. Thank you Joe Mora you are the very best and we are thankful for you. You deserve a raise👍❤️

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

I bought a Toyota Camry from Waterloo location. I have no complaints. I think can’t remember if the Gus first or last name was graham. Great salesmen. Helped me get the note with marginal credit. Great car

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

My apologies for the delayed review. I bought my car from Joe at Via Auto Sales back in July 2024. The whole experience from my initial contact, to picking up the vehicle was fantastic. Now, ive had over 30 vehicles in my life thus far. Bought and traded in every time. Hence, i know dealerships. I know the games, i know the process, etc. Via Automotive is one of the few dealers that makes the car buying process simpe, easy and hassle-free. Via Auto is a small little shop, there are not a big dealership. However, these are the places that stay in business because they dont see you as one of a thousand people, they see you and know you personally. Good form Joe. I truly appreciate all you & Via have done for me. To anyone looking for a vehicle, if Via Auto has what you are looking for, i certainly recommend you visit them.

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

Bob Johnson LeRoy delivers exceptional service, honest communication, and a hassle-free buying experience. Their friendly, knowledgeable team makes every visit enjoyable.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

Phil is the most charismatic salesman I’ve ever known, he had every detail in mind to make sure I got what I wanted and he was smiling all the time, great experience! Thanks.

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.

Purchased a 2012 Honda CRV, car has been great. Oil was fresh, car was clean, and no complaints. we also purchased a warranty, at a very good price.

This is my 2nd SRX Performance, unfortunately my first, a 2014, was totaled on a back road here in Southern Lancaster County PA. That car rolled and flipped during the crash that I WALKED AWAY FROM!! Thanks go to all the airbags in the Cadilac!! That wreck convinced my to buy the 2015 I presently own. I currently have over 204,000 miles on my car that I have driven all over the country as a traveling electrician and the dependability of this vehicle has been unmatched from any other vehicle I have owned. That being said, the only thing that has let me down is the CUE screen. Seems as if the screen internally separating was a known issue that GM/Cadillac left us hanging on. It's a very expensive repair from Cadillac but can be fixed if you have the time and mechanical ability fairly inexpensively. I'm sure I have the capability to purchase a new aftermarket screen and repair it, just don't have the time nor the desire at this point to go through all the hassle. Again, Cadillac should have already fixed this problem but unfortunately they ignored it. I'm actually looking for another low mileage SRX to have on standby for when or if my current car fails me.

Steve from sales provided a great experience for the purchase of my new vehicle. He was easy to work with, knowledgeable and very communicative. This is a place I’d definitely use again, with Steve as the sales associate. He went above and beyond to meet my needs and make the process smooth. My purchase was done virtually, so communication was key - Steve delivered!!

Purchase was great price for a quality auto with many options. Provides a quiet, comfortable ride fo a great price. No quality issues so far. Sapaugh in Herculaneum provides great service that can't be beat.

It’s really a pretty great car. For the price, the car is quite luxurious and well-made. I had a glitch or two when I first got it, but they were quickly resolved and have had no further problems over my first year of ownership. The car is smooth, quiet, very powerful and quick. I’ve been getting close to 3 miles per kilowatt hour over the long haul using the regenerative braking system. There is a little adjustment to drive an EV over a gas engine car, but the advantages are easily stated such as the smooth power and low maintenance required. The lower range is an issue for long trips, but if you’re not in a real hurry, the stops to charge can be quite pleasant. That said, my wife and I usually use her hybrid Lexus when we go road tripping as it is just more comfortable as it is what we are used to. Kudos to Cadillac for a job well done.

One of the best experiences I have ever had. From the initial call speaking to the representative Jordan, boarding a flight out of JFK Airport, being picked up by Jordan at Rochester Airport, Transporting us to the dealership in Avon, all paper work ready to sign. Everyone at the dealership were friendly, courteous, and professional. Thank you for a wonderful experience!!! Michael M.

We recently downsized from an Escalade to our XT6 Sport with Platinum, Technology, and Driver Assist packages. It is the perfect balance of luxury and sport and is a great family vehicle while still being fun to drive. The gas mileage is definitely an improvement and the ride is smooth. I love the panoramic sunroof and suede upgrade, my husband loves the fancy brakes. Our youngest son is 6’5” and I wasn’t sure he’d fit in anything other than a full size SUV back seat though he does fit fine. Highly recommend this for family or fun! While I prefer the luxury look on the Escalade, the sport package is more aesthetically pleasing to me on the XT6.

My salesman Cody Sherman was fantastic. He was very patient and great communication skills. He worked very hard with me to find the right vehicle and the right price. Best salesman I have ever worked with.

The best car I have driven in many many years. I feel very safe in this vehicle. I love the power it has without hesitation. The info tainment is easy to learn and fun, and I love love love the Bose speakers and the ride is so smoooooth, like floating on a cloud, just watch your front in when a huge dip is in front of you the front end is low. I was also impressed with the lock out lug nuts, which was a total surprize to me but what an awesome thing to be on a vehicle, im impressed. The moon roof makes you feel as tho you really are on a cloud and you can touch the stars. Everyone remember no car is perfect but this one is at the Top of the list of vehicles to own. I have driven a lot of new vehicles of all shapes and sizes all basic and luxury and premiums, but nothing compares to my XT6 sport addition the red brake pads stand out ladies so if your driving one of these you will get a lot of attention from gentlemen. Only draw back is it depreciates in value way too much to fast and the insurance is high but it is all worth it to know you are in a safe zone while driving in all conditions. Drives fantastic in the rain. I bought the blue one and I couldn't go anywhere without some one complimenting me on my car. I have met a lot of people while owning my car but no proposals yet. Lol 😁 I really can't say enough about this car, it's like finally Cadillac made all my dreams come true and then some and they have won a life long customer. Keep it up Cadillac but don't forget the poor man's budget. We all need a well rounded vehicle that can sustain us for years. My thanks goes out to you. Sincerely Kim Watts

Great service - kind, genuine, and helpful. I traded in a car that I’ve been rather precious about. The team recognized my emotion towards the exchange and really set me at ease. Glad to have worked with these folks!

Very good service, a little pricey but it’s a BMW , we all know repair on BMW cars are expensive, good over all good service…

Stephen is always accommodating and very pleasant to deal with he has exceptional customer servicing skills and strives to thoroughly please his customers. He is a great asset to the West Herr organization and can be counted on to have consistency throughout all of his servicing efforts.

I have had this 2019 Cadillac xt4 for 6 years… during the 4th year someone hit me… the 5 years someone hit me… then I started having issues… I argued with the people at Larson Cadillac about my warranty and the didn’t one to honor it because I had 1 oil change somewhere else besides Cadillac… but I put my attorney on them and got my warranty granted…now it been about 8 months later now my check engine light is back on saying engine speed reduced… so I don’t know what’s the problem…