Used Cadillac SUVs for sale near Lancaster, OH

Very professional and customer friendly.Had a very busy day so the gave me a rental. Thanks for everything Germain Family!!!

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Nice job thank you maybe we can do this again David and Tara heff till next time

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

This has more than what I was looking for! I am so happy! I had so much fun looking for a nice vehicle for my family! I am so happy with my new vehicle!

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Purchase a new vehicle from Forest. From start to finish he was outstanding and very informative. One of the easiest car purchase that we have experienced. Quick and easy and no pressure sales.

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

I had my car serviced for oil and transmission fluid and filter. Germain does a great job of getting me in on time, letting me know when it is done and if they find anything else. I really appreciate that they go over the car and let me know if there is something else that may need fixing. Donna, the service rep is great!!! The best service rep I have ever had. And the waiting room is super nice. Always a nice cup of coffee while waiting. Great dealer ship and employees.

The vehicle has been good so far. I like the handling and style. I would like to see a little more padding on the console where my knee rests. It would make it more comfortable. The seats could use a little work also. I have a Ram truck and the seats are more comfortable.

Everyone was friendly, professional and knowledgeable about Mercedes Benz cars show room was very clean.

I traded my 2019 Acura MDX for a 2020 Cadillac XT6, so far my wife, my family and my kids, were very impressed with the comfortable seats and overall spacing. The trunk space, while using the 3rd row seating disappeared, you only have room for 2 carrying on luggages. I like that the outside noise disappears when all the windows are closed. The Bose system is excellent, the touch up screen is great. The heated steering is nice, and so are the heated seats. The panoramic glass above our heads, everyone enjoyed. The ride is very comfortable. The engine responds very well, especially when you step on the Accelerator, and has excellent system breaking. I only had this Suv for two days, drove it from the car lot. Paid $58.00 for wheel balancing after i drove it home though, also the back tires air were low. That would explain, why my back seats were swinging from side to side. Hopefully, my dealership can reimburse me........lol. So far, so good. My first experience driving a Cadillac.

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.

Fast and thorough! I always use their service department. Been a customer for over 20 years. No one does a better job than Byers Service Department!

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

It's a great app to have to find you a car to download it today

Very nice and loaded with nice features. Extremely nice and great ride. Heated and Cooled seats and cup holders. Nice XM radio and nice gps and sunroof

So happy I found these guys after giving up hope in other local dealers! These guys go above and beyond and truly care! Thank you Paley

A beautiful SUV to have. Everyone needs a Cadi! No issues with it and I would like to get another one anytime. Highly recommend it!

Everything was perfect from the waiting area to the shuttle to Easton to the time allotment. Completely satisfied

6 months ago, I bought a 2020 GMC Sierra AT4, 85K miles, no warranty. Background, I live 115 miles from this dealership but they had the truck I wanted so I made the drive. There was never any doubt in my mind that I would not go back there for service just due to the distance. On my way home from picking up the truck, the TPMS system said there was an error and was only showing pressure for three tires (no LF). I chocked it up to a bad sensor and as I have replaced these in previous vehicles and know they are not that expensive, I pressed on home as it was too late and I was half way home . This was an intermittent problem until I did my first oil change / tire rotation. I mentioned this problem to the Chevy dealer and asked them to change the sensor. They checked the sensor and it was reading a strong battery signal so I told them to just rotate the tires and I would see what happens. Soon after, this intermittent problem became and consistent issue. The problem was it was showing the same LF tire even though the tires had been rotated and reprogrammed which meant the issue was something else. That Chevy dealer wanted a ridiculous amount of money just to diagnose the problem ($200). That's the history now why I'm recommending Coughlin, a couple weeks ago someone from Coughlin just made a 6 month check up call. I told her I loved the truck and had no issues other than this TPMS problem. I had no expectation of the dealership doing any thing about this, (six months and 7k miles later) she told me she would contact the Service Manager, John Tackett, and have him call me. The next day he did and he told me they would at least diagnose the problem, no charge and see what they could do. Thinking this was looking like it was going to turn into an expensive fix I took him up on the offer. Today I took the truck in and dealt with Paul Lynch, the Service Advisor. Long story short, not only did they diagnose, but they spent a total of 3-4 hours taking care of it at no charge to me. I find it so refreshing this day in age to have a company stand behind what they sold me, I'm just at a loss for words of thanks. Next time I need to buy a vehicle, I will be checking this dealership first, even with it being 115 mile drive. Kudos to John & Paul, thank you both very much!!! Also a shout out to my salesman, Forest, as I had a good experience when I made the purchase. Obviously, I recommend doing business here!!!

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

Excellent people extremely fast no issues. No pushy sales people if I am browsing. Recommend

I love my XT4 I owned a XT5 before and loved that as well. The only thing is I wished they would make adaptive cruise a standard feature on all especially since it has everything else. I know the car companies do that to bump the price however I believe it should be on all, for safety.

Efficient and great to work with. Waiting room and bathroom were clean. Employees were friendly and kind. I would definitely recommend to associates and friends, whether to purchase or services needed.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Always great working with everyone at your store in service, sales. Manager, finance . Always a pleasant place to shop and buy . Thank you all for all you do to help put me in a safe reliable new car .

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

Recently, I bought a car from Germain Cadillac of Easton. It was my first time to pursue a car on-line. Adam was a “no pressure,” efficient, and friendly salesman who answered all of my text messages in a timely matter. Immediately, I appreciated his sharp, “spot-on” communication skills. Also, his trustworthiness and quick responses helped me to “seal the deal” on a highly pursued car in one day. Adam’s attentiveness to my needs was exceptional. Definitely, he is the first person to call to get the job done. If you are interested in buying a vehicle, call Adam. He is the most reliable in every way!

Great car and EV. Good range, easy charging, very comfortable ride. Good acceleration, magazines and FB talk about the acceleration of other EVs, meh. The Lyriq accelerates up to speed just fine. Cruise and driver panel works well.

Drove over 2 hours to go to the dealership . Nicholas answered every question , he is very polite & knowledgeable. Best service I’ve ever received at a car dealership . I will be returning on my next car purchase

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

Rylie is a great sales Lady! She was honest, helpful, direct with class, and patient. She never used pressure tactics. She was always helpful. She was willing to assist with transportation so I would not have to take public transportation and then walk to the dealership. She was also patient when insurance had to be finalized. She was always professional in her demeanor and always, always friendly. I would recommend working with Rylie. Thank you, Rylie, for your patience!