Used Cadillac SUVs for sale near Mascot, TN

The people were friendly, helpful and professional.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Alex was very friendly and knowledgeable in the service department at Ted Russell on Kingston Pike in Knoxville. The man in another department across the service way was also friendly and loaned me a new explorer with 1600 miles on it for a few days. Usually they come to my house for oil and lub service which is a phenomenal convenience that no other dealer I?ve used but this was mechanical problem.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

Very good experience with my service advisor and the rest of the staff. Courteous, informative, and prompt. Thank you West Chevrolet for a great job!

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

We experienced great services for a trade in and new purchase. Frank, our salesman, was very knowledgable and made the purchase seamless and fast . Satisfied customer here.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Being writing back and forth and they have been responsive. Answers all my questions fast and offered mor assistance. Thx for all the the help.

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

The XT5 has met all of our expectations in handling, performance and comfort. The 3.6 engine has excellent mileage and power. Interior is very comfortable and stylish. The XT5 appearance does distinguish itself from a lot of SUV's out there. I bought vehicle from a lease return and it looks like it belongs on the show room floor

Hi, we'd like to thank this dealership for answering our questions. We did find another vehicle and really appreciated the assistance that we received.

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

This is a great place to buy a car. Staff is fair and very professional.

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

Very pleased with every aspect of this business. Service representative Caleb always does a wonderful job and is extremely helpful !

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

I called about a truck that was for sale. Jeff answered the phone and told me it was still for sale. I asked him to hold it for me. I went right down to see it and he was very helpful. I bought the truck and Jeff showed me how it worked. He got me Kim Greene to fill out the paper work . It was getting late and I can not see good enough to drive at night. Jeff said he would have it delivered the next morning to my house in Sevierville. It was there by 8am. Both were great to work with. I have never gone to a better place to buy a vehicle. They added some running boards to it. When I was ready to leave the truck was ready to go. I have told my friends about Fox and how wonderful they were.

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

10/10 laid back experience, in and out in less than 30 mins including test drive. 3rd car bought here, zach does amazing

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

Bought aBMW 5 series in less than 30 minutes. Every one worked well with the sale. Slavik was the best salesman I ever worked with in the 80 some odd cars I have bought

Elijah our salesman was helpful efficient and knowledgeable.. Process went as smoothly as could be expected. We are most happy with the outcome.

We discussed with friends a solid American vehicle to serve as a daily driver and saw good bones with the distinctive exterior/interior design and technologically advanced XT4 Sport (20” wheels). The 2.0-liter turbocharged engine handles everyday driving and quick passing maneuvers without issue. The 9-speed automatic transmission is generally smooth but does seek the perfect gear, particularly in low-speed traffic. For many, the OEM setup may be just fine, however, we opted to “refine” a few of the Luxury & Sport options that the original owner passed on (we're the 2nd owners) and now enjoy climbing into the cockpit of this daily transporter! See the complete journey: http://www.cadillacforums.com/threads/20-xt4-sport-stellar-black-elegance.1150198/?post_id=18320427&nested_view=1&sortby=oldest#post-18320427

Working with Big Country, Joe Montgomery, former Marine and Vet at West Chevrolet in Alcoa was such a great experience! He’s incredibly personable, easy to talk to, and not pushy in the slightest. Sitting at his desk felt more like relaxing on a front porch with an old friend than talking numbers at a dealership. He made the whole family feel welcome and included as we checked out a pre-auction Jeep Liberty. The test drive was fun, and the atmosphere he created in the office was just as enjoyable. You can tell he genuinely cares about people, not just sales. If you want an honest, down-to-earth experience with someone who treats you like family, go see Big Country!

It’s really a pretty great car. For the price, the car is quite luxurious and well-made. I had a glitch or two when I first got it, but they were quickly resolved and have had no further problems over my first year of ownership. The car is smooth, quiet, very powerful and quick. I’ve been getting close to 3 miles per kilowatt hour over the long haul using the regenerative braking system. There is a little adjustment to drive an EV over a gas engine car, but the advantages are easily stated such as the smooth power and low maintenance required. The lower range is an issue for long trips, but if you’re not in a real hurry, the stops to charge can be quite pleasant. That said, my wife and I usually use her hybrid Lexus when we go road tripping as it is just more comfortable as it is what we are used to. Kudos to Cadillac for a job well done.

I was very pleased with Scottie McCormick and Chuck Fleanor for the service they gave me during my purchase. I did not feel any pressure at any time and I am very pleased with my new xt5. Thanks again guys am very pleased.

The vehicle has been good so far. I like the handling and style. I would like to see a little more padding on the console where my knee rests. It would make it more comfortable. The seats could use a little work also. I have a Ram truck and the seats are more comfortable.

Everyone at Volunteer Chevrolet is friendly, helpful and very knowledgeable. It is a pleasure to get service performed or questions answered. I have purchased several vehicles over 20 years from this dealership.

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!

Wonderful service, it didn?t take too long. Mmm more words to fill. Not sure why you need more. Trying to submit but it won?t?ahh finally!

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.

Very nice staff . Josh does a great job there. Good prices on trucks. I would buy there. I didnt buy there this time. I bought my neighbors 4x4. But when I buy my next one I will visit parkway first..keep up offering the good deals guys.

Our ESV is my wife’s daily driver and grandson hauler, and it’s proven to be an incredible vehicle for family road trips as well. 46k miles, had a couple of the common issues (trans shudder, CUE failure), but Dimmitt Cadillac provides fantastic service and overall, the ESV is very reliable. Nicely equipped with tech and safety, the interior still looks new, V8 power and 21 mpg at 75mph loaded with people and luggage, and a smooth, quiet ride that just soaks up the miles.

Anastasia was wonderful to work with, very professional and pleasant. Would absolutely look there first when it's time for another vehicle. They are very fair and and quick to repond!

I traded my 2019 Acura MDX for a 2020 Cadillac XT6, so far my wife, my family and my kids, were very impressed with the comfortable seats and overall spacing. The trunk space, while using the 3rd row seating disappeared, you only have room for 2 carrying on luggages. I like that the outside noise disappears when all the windows are closed. The Bose system is excellent, the touch up screen is great. The heated steering is nice, and so are the heated seats. The panoramic glass above our heads, everyone enjoyed. The ride is very comfortable. The engine responds very well, especially when you step on the Accelerator, and has excellent system breaking. I only had this Suv for two days, drove it from the car lot. Paid $58.00 for wheel balancing after i drove it home though, also the back tires air were low. That would explain, why my back seats were swinging from side to side. Hopefully, my dealership can reimburse me........lol. So far, so good. My first experience driving a Cadillac.

My Experience with Mr. Merlin and Newman was STELLAR! Along with Mr. Graham himself! What an awesome thing that even the owner of the company did so much to try and get me into the most beautiful ride I’ve ever owned. Mr. Merlin was relentless I tell you!!! He would not take no for an answer when it came to getting me approved through the banks! He was clear and precise on information needed and got S**T done!!! And the BEST PART! I got a low interest rate and a perfect monthly payment!! Also I Ain’t gonna lie, credit wasn’t the best lmao!!! Anyways, additionally, I was in the market after totaling a vehicle. Merlin and Newman called the GAP insurance countless times to figure out what their hold up was understanding my busy life prevented me from doing so… There is so much to say and applaud the team over at Graham Motor Company with. All in all, all I can say is, I would NOT hesitate buying all my vehicles from them!! 100/10 HIGHLY RECOMMEND! My deepest appreciations to you, Mr. Merlin, Mr. Newman and Mr. Graham!!!!

This is my 2nd SRX Performance, unfortunately my first, a 2014, was totaled on a back road here in Southern Lancaster County PA. That car rolled and flipped during the crash that I WALKED AWAY FROM!! Thanks go to all the airbags in the Cadilac!! That wreck convinced my to buy the 2015 I presently own. I currently have over 204,000 miles on my car that I have driven all over the country as a traveling electrician and the dependability of this vehicle has been unmatched from any other vehicle I have owned. That being said, the only thing that has let me down is the CUE screen. Seems as if the screen internally separating was a known issue that GM/Cadillac left us hanging on. It's a very expensive repair from Cadillac but can be fixed if you have the time and mechanical ability fairly inexpensively. I'm sure I have the capability to purchase a new aftermarket screen and repair it, just don't have the time nor the desire at this point to go through all the hassle. Again, Cadillac should have already fixed this problem but unfortunately they ignored it. I'm actually looking for another low mileage SRX to have on standby for when or if my current car fails me.