Used Cadillac SUVs for sale near Massillon, OH

I think we got off to a less than stellar start relative to a pre-owned vehicle. As I recall I was handed off to more than one person. When I finally landed with Zack Koval, everything changed to better than a 100% effort on my behalf! Zack was the greatest, I could even talk to him at his off-hour(s). If Zack did not have my answer, he got it. I was pleasantly surprised because someone cared! Zack cared!!!

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

My experience with Taylor Black in service was phenomenal, he was excellent and sufficient on keeping me informed about my vehicle. The whole Fred Martin team that worked on my vehicle was also very sufficient and I want to thank everyone for a job well done especially Taylor Black.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

What a friendly & family-oriented environment so close to home. I only wish I would have discovered them years ago. Best car-buying experience I've had! Will & Gerald did everything they could to earn my business without pressure. I am also confident that Will is available to help with future questions about my purchase. I love my new Buick Envison! Thank you Will Spencer & Lambert Team!!

This is the second time I have purchased a vehicle from Don Sitts automotive and just like before the entire experience was excellent. I inquired about a vehicle last Tuesday online and was quickly responded to from sales agent Todd. My questions were quickly answered as he confirmed the cars I inquired about were available. I advised Todd of my availability for Wednesday and was very accommodating. I test drove the vehicle I thought I wasn’t going to get and I was unsure. Todd then showed me the second vehicle I inquired about the next day (Thursday). The entire time Todd was very patient and professional! At no point did I ever feel rushed or being pursued to purchase a car. Ultimately I selected my vehicle a one owner extremely well taken care of 2022 Ford F-150. Just like my previous purchase 3 years ago, the vehicle selection at Don Sitts is always top notch. You can tell the dealership pays great attention to the vehicles they purchase to sell. Thanks again Todd for a great experience at Don Sitts Deaiership. Tom S.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Just got a new Mazda thus week. I have had Mazdas since 1992 and never disappointed. They are dependable and reliable. The only time I have had any problems was when I was rear-ended by a semi years ago and even that was not the fault of my car. They are a dependable vehicle and not bad on price or looks! The staff is knowledgeable and friendly.

Great group of guys there , They will work hard to get you the best rate. With a nice big selection of vehicles to choose from!

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

Easy to work with and friendly, professional dealership. Have delt here before and they treat customers fairly.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

Absolutely wonderful experience with Klaben! I’ve dealt with Klaben Motors a couple years now and it has always been great to work with Joe. Always gone above and beyond to help me. Highly recommend Klaben Motors to friends and family.

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

Dry professional staff made the buying experience the best we have ever experienced buying a new vehicle. Would highly recommend Lavery to anyone in the market to buy a vehicle.

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

Dave and service department were on time and explained in detail what was being done. They were very careful with my car. A good bunch of car guys(and girl) back there. Even though it?s a 120mi round trip I?ll be bringing it here for all my service work.

First of all, I purchased the XT5 Sport AWD with the Platinum package, sticker $69,530. Truthfully, this is a fine ride, and a pleasure to drive. Everything is at your fingertips and easy to use. A couple of items I miss would be the floating high beams that come with intellibeams, the accent lighting in the interior was a nice feature. My final complaint, not enough USB ports. It could use a couple on the dash just below the radio.

Cecilia made me feel welcome. Cautioned me that tire rotation would take an hour or so because of their workload. I appreciated the honesty and heads-up.

Beautiful! Smooth ride. Elegant. A pure reliable luxury vehicle. The ride is so smooth. I love the look and feel of the whole experience in driving this car.

I love my 2012 Lacrosse and will not take her to any other dealer for service. My appointments are always on time, the explanation of necessary services is clearly explained and the staff is quite pleasant and informative. I've purchased all of my Buicks from Lambert since 2001. There is no better dealership or service department. Thanks Mr. Lambert and staff.

My experience was the best I ever had buying a car Aaron Kyer made sure I was happy and good with the payment he gave me a lot of information, that helped me through the process. Everyone at the outlet was wonderful I would tell anyone looking for a car go see AA-Ron Kyer he is awesome!!!!!

My wife's car is a 2019 XT5 premium purchased new and now has 60,000 trouble free miles, still looks and drives like new. I needed another vehicle that was practical and luxurious. I found a fairly loaded used 2022 XT6 premium with average miles, negotiated what I thought was a very good deal and purchased. Same engine as my XT5 but a softer ride and great features, very quiet and comfortable. Bose sound system is excellent and vehicle has plenty of utility. I was surprised at the depreciation for such a nice SUV, maybe I just got lucky being in the right place at the right time or maybe because it was end of December and dealers want to move inventory by years end, anyway great SUV, I am very happy so far.

Everything was good except I felt there was a lack of communication and updates on the vehicle and lack of a accurate time frame of when it would be done

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.

Great people to work with. Lonnie, the salesman, was wonderful! Financing was quick and seamless.

I have had this 2019 Cadillac xt4 for 6 years… during the 4th year someone hit me… the 5 years someone hit me… then I started having issues… I argued with the people at Larson Cadillac about my warranty and the didn’t one to honor it because I had 1 oil change somewhere else besides Cadillac… but I put my attorney on them and got my warranty granted…now it been about 8 months later now my check engine light is back on saying engine speed reduced… so I don’t know what’s the problem…

Working with Michael Baldwin at Ron Marhofer Hyundai made getting into my 2024 Kia Sorento genuinely smooth. His professionalism stood out from the moment the process began. Every step was explained clearly, handled efficiently, and kept as simple as a new-car purchase can realistically be. Michael ensured that everything moved at a comfortable pace—no pressure, no confusion, just straightforward guidance. What set the experience apart was his follow-up: 48 hours after driving off the lot, he reached out to make sure we were still happy with the vehicle and didn’t need anything else. If someone is looking for a salesperson who is knowledgeable, attentive, and committed to a positive buying experience, Michael Baldwin is an excellent choice.

Greeted with several disappointments coming from an Audi. Regardless, my next vehicle will be another Cadillac or Lincoln. I my opinion the XT4 is the best looking compact suv.

Very helpful and user friendly staff was excellent and vehicle selection on computer was easy and plenty of cars to choose from before visiting the dealer in order to purchase my next SUV. Hopefully by December