Used Cadillac SUVs for sale near New Madison, OH

Very friendly and efficient service. I am really happy with my new Encore! Ross Dillahunt far exceeds expectations when it comes to knowing the facts, checking the math, and helping with the technology!

Worked with Joe Bauman and David Kalmbach. Both very professional, straight forward and personable. Felt well taken care of. No xx. Car was presented very clean and as advertised. Transaction was transparent and very cooperative. Was worth making the trip from Michigan. Would buy again.

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.

We needed a new car. Since we wanted a Chrysler product, our son was able to find a Cherokee for us with you. Your dealership was great. Kevin was so open to our needs and so willing to work with us. We really appreciated everything

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

Great experience at an awesome dealership. Salesman was awesome as well. Definitely will buy from them again.

Mike Cole took is fantastic and made a stressful situation easy. My mom came in and he walked her through the process and was not pushy at all. He really made things enjoyable...well as enjoyable as buying a car can be. But we will 100% come back to Dave Arbogast and work with Mike in the future.

I went to the dealership on Saturday and my mom Terri Connally was absolutely the best!! Got a 2020 Nissan Sentra SR and absolutely in love with it. My payments were going to be high. After working some magic with Wright Patt, Alan Chess got my payments $200 cheaper monthly. Anyone who is looking at getting a car go see my second mom Terri Connally and Alan Chess. Literally the best experience I have ever had shopping for a car.

I love my XT4 I owned a XT5 before and loved that as well. The only thing is I wished they would make adaptive cruise a standard feature on all especially since it has everything else. I know the car companies do that to bump the price however I believe it should be on all, for safety.

My salesperson Josh was great as was the business manager Dan. Staff was nice, pleasant, knowledgeable, and accommodating. Facility was very clean. Keep up the great work?

Previously I had a GM Blazer that was the worst car I’ve ever hard. So I was afraid to buy another GM car. But this 2018 XT5 should be on some kind of special 10 out of 10 list. I found this car on a Cadillac dealer’s lot with only 700 miles on it. I guess I got lucky because in 8 years I had a small AC issue and nothing else! It handles incredibly and never seems to have any issues! I can only hope it continues for another 8 years. It is great!

Everyone was very friendly and nice. Was able to leave the lot that day with a car :D

Our SRX has been awesome. It currently has >110K miles, and it is still going strong. With regular maintenance aside, we have really only had two significant repairs performed. The touchscreen went out at about 85K. Thankfully, our extended warranty covered that replacement. A few months later, I took it in for a slight vibration while driving. This vibration became noticeable at speeds above 30MPH, and it become slightly more pronounced the faster at which you travelled. Repair tech find that a coil spring on the passenger front strut assembly had broken. Service manager, service writer, and the technician/mechanic were all surprised, and they took me into the garage to look at where the bottom portion of the coil spring was simply gone with clear break line showing. There was no indication of how or why it broke, but our current theory is impurities or maybe air bubble(s) while they were casting the spring. Motor & transmission have been solid. AWD system has been great, and it handles the winter snow & ice quite well. The 3.6L, naturally-aspirated motor performs decently. One must take that with a grain of salt, as it can easily seem slightly lethargic when compared to the slew of slightly newer cars & SUVs that are now coming out with some kind of forced-air induction (turbo(s) or supercharger). All things considered it is a solid performer. Ride quality is good. Handling is better than expected. It lacks features like Apple CarPlay, but it does support basic Bluetooth connectivity. Audio quality is better than your average vehicle, and the on-board microphones make it easy to hold phone conversations at any speed. The dual, rear seat DVD screen option is a rarity, but it is great for anyone with kids. The included Bluetooth headsets let your kid(s) listen their DVD while you listen to something else. It also comes with a "simplified" remote control which allows them to navigate menus and perform normal video functions (FF, REW, Pause, etc.). Another standout option, in my opinion, is cooled/ventilated front seats. This was our first vehicle with this option. My youngest daughter & I are both in love with this option. Overall, I think the SRX is still (12-years and counting) an attractive looking mid-size SUV with a solid drivetrain and Cadillac-level creature comforts.

They have always had a good variety of car's, truck's The sale people are always friendly and ready to help the Finance personal will help you in any way they can to get you approved

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

I have been to a lot of different dealers in the area, and Reichard Chevy blows them all out of the water. Every department, service, sales, finance, they are all amazing. I worked with Johnny on getting my new Malibu, and I love this car. I came in and they weren't pushy on anything, and assisted me with what I already knew I wanted. They also got me an AMAZING financing deal. Furthermore, I was trading in 2 cars, and the owner drove me home to get the other car to bring back in the morning and finish the deal. I cannot recommend this dealership enough. Even the salesman that I didn't work with were awesome to me. I will recommend everyone to buy from Reichard, and I will only buy from them from now on.

The vehicle has been good so far. I like the handling and style. I would like to see a little more padding on the console where my knee rests. It would make it more comfortable. The seats could use a little work also. I have a Ram truck and the seats are more comfortable.