Used Cadillac SUVs for sale near Norfolk, VA

I had a excellent experience with salesperson DeAndre, she helped me with a Ford Truck I was looking at at their dealership

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

The sale people were very knowledgeable , and was a pleasure to do business with. She had the service department clean the car prior to delivery and they did not half clean anything. The windows, interior seats, and carpet was not cleaned as good as previous car dealers had done. Overall Sale personnel are fine, Service personnel are not as good.

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

I am well aware of shady dealerships, well acquainted with salesmen who aren't making alot off a sale so they don't go out of their way. Not the case with Philip at Neptune. He stayed well after hours to assist us in buying a car for my sister out of state which is a slightly time consuming ordeal. its been a true pleasure doing business with him. And the case exceeds the expectations of what we had hoped to get in her price range. Very satisfied and highly recommend!!

Previously I had a GM Blazer that was the worst car I’ve ever hard. So I was afraid to buy another GM car. But this 2018 XT5 should be on some kind of special 10 out of 10 list. I found this car on a Cadillac dealer’s lot with only 700 miles on it. I guess I got lucky because in 8 years I had a small AC issue and nothing else! It handles incredibly and never seems to have any issues! I can only hope it continues for another 8 years. It is great!

I beenwith A&G Auto For 26 years and still going!!! The owner have been so Good to me Until all I Can say is !!Thanks God For Him And His Staffs !!! I will alway support him and I respect him and appreciate him?

Super comfortable, easy to park, and second row bucket seats are a must for easy access. The paint is premium white. Rear seats remove easily.

Loved CJ Thorne and the laid-back, no hassle approach everyone takes here. We did our research, came in, and had a deal in no time that made us thrilled. Will definitely be coming back in the future!

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

Everything is good to go. Service is good. Not a long time to fix car. I would recommend this dealer ship to anyone.thanks again

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.

Great, simple buying experience! Between Lennox, Jeff, Paul, Steve and Nick, no complaints on anything everything was done exactly as said and ready to go. The Hall team would get my business again and is a friendly dealership.

We recently downsized from an Escalade to our XT6 Sport with Platinum, Technology, and Driver Assist packages. It is the perfect balance of luxury and sport and is a great family vehicle while still being fun to drive. The gas mileage is definitely an improvement and the ride is smooth. I love the panoramic sunroof and suede upgrade, my husband loves the fancy brakes. Our youngest son is 6’5” and I wasn’t sure he’d fit in anything other than a full size SUV back seat though he does fit fine. Highly recommend this for family or fun! While I prefer the luxury look on the Escalade, the sport package is more aesthetically pleasing to me on the XT6.

Completed work correctly and timely. My advisor explained work and good waiting area. Tim did a great job as well as technical.

Very nice SUV has a Cadillac comfort ride witch his excellent. A lot of features and gadgets. Cadillac stuff in around for years and I always have been very luxurious and the ride is just awesome.

Great customer service and they get you out the door quick. Would definitely return again

First off our experience was awesome, very knowledgeable about the business, If your looking for Professionals go see TIM MOORE and staff you will not be disappointed I promise. Honesty pays off thanks Tim and Auto Ciry🎉🎉🎉🎉

I really enjoy driving this vehicle it is a daily driver I had to modify the exhaust because a weld broke after someone else cut the resonators off thinking it was the cats I bet they felt great at the scrap yard but any way it just rolled over to 200k a few days ago it still performs great I put drilled and slotted rotors then put new cats and AutoZone bought pipe for duels it sounds obnoxious and angry I think the srx was held back and could have produced an excellent sport vehicle as for the brakes since the new rotors I havent had any issues still OEM calipers I was behind a vehicle that was on a cars but and it stopped suddenly the only thing I could do was stand on the breaks then I let off gassed hard as I swerved around the 2012 srx was still solid and reliable and I squeezed a camel through an eye hole it gave me a real rush of adrenaline and made me realize this car is just a wee bit more than I thought

This dealership is by far one of the best I've been to, great attention to detail and great customer service. Also they're taking very good measures in this though time with the Corona Virus in maintaining social distance a much a posible.

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

I brought a 750i BMW from David Gabris and his customer service was excellent he definitely needs a raise

I just perched this SUV and I like it alot it's a very nice machine I'm glad I bought it. This thing got some go to it she handles great. I made her do fish tails on take off it was a test since I'm a test driver and she passed the test.

My experience was very pleasant, I found the vehicle I wanted and I bought it, very easy process

This is my 2nd SRX Performance, unfortunately my first, a 2014, was totaled on a back road here in Southern Lancaster County PA. That car rolled and flipped during the crash that I WALKED AWAY FROM!! Thanks go to all the airbags in the Cadilac!! That wreck convinced my to buy the 2015 I presently own. I currently have over 204,000 miles on my car that I have driven all over the country as a traveling electrician and the dependability of this vehicle has been unmatched from any other vehicle I have owned. That being said, the only thing that has let me down is the CUE screen. Seems as if the screen internally separating was a known issue that GM/Cadillac left us hanging on. It's a very expensive repair from Cadillac but can be fixed if you have the time and mechanical ability fairly inexpensively. I'm sure I have the capability to purchase a new aftermarket screen and repair it, just don't have the time nor the desire at this point to go through all the hassle. Again, Cadillac should have already fixed this problem but unfortunately they ignored it. I'm actually looking for another low mileage SRX to have on standby for when or if my current car fails me.

Tina was a great help to me. She was knowledgeable, helped me with an auto selection and kept me informed re arrival of the Rav-4 from a different location. I would definitely recommend Tina.

The best car I have driven in many many years. I feel very safe in this vehicle. I love the power it has without hesitation. The info tainment is easy to learn and fun, and I love love love the Bose speakers and the ride is so smoooooth, like floating on a cloud, just watch your front in when a huge dip is in front of you the front end is low. I was also impressed with the lock out lug nuts, which was a total surprize to me but what an awesome thing to be on a vehicle, im impressed. The moon roof makes you feel as tho you really are on a cloud and you can touch the stars. Everyone remember no car is perfect but this one is at the Top of the list of vehicles to own. I have driven a lot of new vehicles of all shapes and sizes all basic and luxury and premiums, but nothing compares to my XT6 sport addition the red brake pads stand out ladies so if your driving one of these you will get a lot of attention from gentlemen. Only draw back is it depreciates in value way too much to fast and the insurance is high but it is all worth it to know you are in a safe zone while driving in all conditions. Drives fantastic in the rain. I bought the blue one and I couldn't go anywhere without some one complimenting me on my car. I have met a lot of people while owning my car but no proposals yet. Lol 😁 I really can't say enough about this car, it's like finally Cadillac made all my dreams come true and then some and they have won a life long customer. Keep it up Cadillac but don't forget the poor man's budget. We all need a well rounded vehicle that can sustain us for years. My thanks goes out to you. Sincerely Kim Watts

Looking for a great buy Meaning "Price" and i found it here! Had to drive about 30 Mins to get there but was worth it, they worked with me on all my requests, when I left in my new caer I was pleased not just because I had a New car but because I know I did not get ripped off! Thank you Auto Direct you have me as a customer for life! Thanks again Guys!!1

My car has been great until the info screen went out and the headlight problem on low beams. I can’t drive it at night. To fix these 2 items were going to cost over $4,000!!! Headlights should be a recall but is not. Involved in court I understand.

Jim Bowman, retired US Marine, sold us a 2007 Chevy Silverado. He was a nice, no-pressure salesman. Great sense of humor, very friendly guy, will definitely see him again if we ever need another car.

Best car I ever drove …..so smooth you don’t realize how fast you are going. Till you are at 90 think f-no.. lol. Expensive if caught.

I just got me the cutest mini cooper ppl!! come check them out they are best dealership in town. Mariah ❤️ Udrive USA 😊😊

I bought a 2012 SRX Luxury and have owned it for 3 years. When I bought it I had roughly over 80 thousand miles on it and today I have roughly 117,000 miles. The ride itself is smooth and the range when I'm taking long highway trips seems to be a little over 400 miles before needing more fuel. Some of the issues I have had to fix include replacing both front wheel bearings, replacing the mass air flow sensor that was triggering the check engine light, adding freon to the Air conditioning system, and more recently I had a check engine code triggered by the cam shaft extending to far which reset itself after performing an oil change and making sure there was adequate amount of oil which was the first trouble shooting step when hooking up the OBD reader. Having never been one to work on my own car I took it upon myself to learn how to fix these problems myself by watching Youtube videos. In the three years I've owned the car I have not yet had to take it into a mechanic and I perform my own oil changes roughly every 3 to 5 thousand miles. Its a great comfortable family car that has been reliable the issues I've had would seem to be consistent with any car that over 10 years old.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

I love my new car! Matt the manager was great. The cars were nice. The price was good. I will be back

A beautiful SUV to have. Everyone needs a Cadi! No issues with it and I would like to get another one anytime. Highly recommend it!

Wonderful experience. Worth the 7 hour round trip. They provided answers to any questions I had without the chitchat you run into at other dealerships. My wife loves her new car. Will be returning to do more business.

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!