Used Cadillac SUVs for sale near Norris, TN

This is my second Cadillac from Mike and Cadillac of Knoxville. Special ordered a new XT4 and I am very pleased. Mike as always is professional, courteous and knowledgeable. I would recommend Mike for your next Cadillac purchase.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

We would like to thank Trent and Kayla for their outstanding customer service during our shopping and car buying experience. They were both very courteous, knowledgeable and communication during the entire process was quick and easy. They made everything seamless and enjoyable. We will definitely recommend these 2 great associates and West Chevrolet to everyone we know! Thanks again for the professionalism displayed by this dealership! We drove out of our area to purchase a car from there and the time spent was well worth it!!!

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

Excellent very happy with my vehicle purchased and with the service went over and above

Tim Short Ford in Lafollette is the best dealership around. David Jones has always been my salesman and as long as he?s there, he?ll always be my salesman. There?s an amazing management and finance team that all pull together to make sometimes the impossible extremely possible.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

I Love the comfort and relibility of this vehicle. With regular maintence should last me anouth 10 years. I also like that it is cheap to insure. The only reason I bought it was because it was the original Escalade.

I have purchased 3 vehicles from Graham, they have always treated me exceptionally well, they are my go to dealer

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

Great selection of cars and very knowledgeable and friendly staff. Purchase was easy and no pressure at all. I’m happy with my 2014 BMW X5.

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

Will at Grayson always takes good care of me being a woman some of the other places you feel like they take advantage never felt this way with Will and staff treat me like family I love my car and I want to feel like the people working on it as well take good care of it

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

Joshua Wright was amazing. I was in a tough situation and his genuine and calm demeanor made me feel at ease. He was very welcoming and really listened to what I needed. He then delivered more out of the deal than I expected. He did not have to put the customer first and most salespeople don’t. Thanks Joshua and Parkside Kia I really appreciate the way that you conduct business. I feel like I left with a win.

We discussed with friends a solid American vehicle to serve as a daily driver and saw good bones with the distinctive exterior/interior design and technologically advanced XT4 Sport (20” wheels). The 2.0-liter turbocharged engine handles everyday driving and quick passing maneuvers without issue. The 9-speed automatic transmission is generally smooth but does seek the perfect gear, particularly in low-speed traffic. For many, the OEM setup may be just fine, however, we opted to “refine” a few of the Luxury & Sport options that the original owner passed on (we're the 2nd owners) and now enjoy climbing into the cockpit of this daily transporter! See the complete journey: http://www.cadillacforums.com/threads/20-xt4-sport-stellar-black-elegance.1150198/?post_id=18320427&nested_view=1&sortby=oldest#post-18320427

Was this a perfect transaction? No. Would I recommend them? Yes. Some things went wrong, most things went right. They answered questions, they answered calls (and I called them a lot) I bought a car online from photographs. They delivered the car I bought plus sent a small refund, an unrequested refund. What car lot does that? They pointed out the negatives to the car, took more pictures when I asked, double-checked some things for me. I found them to be professional.

The people were friendly, helpful and professional.

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.

I was very pleased with Scottie McCormick and Chuck Fleanor for the service they gave me during my purchase. I did not feel any pressure at any time and I am very pleased with my new xt5. Thanks again guys am very pleased.

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

Man these ladies and gents were exceptional. This was my first dealership purchase of a vehicle in my life. They made this process as painless as it could be. It went so smooth I was really in awe. I would definitely recommend these guys if you're looking for a new or used ride. I couldn't be happier. Ty for the smooth transition was awesome ??

We recently downsized from an Escalade to our XT6 Sport with Platinum, Technology, and Driver Assist packages. It is the perfect balance of luxury and sport and is a great family vehicle while still being fun to drive. The gas mileage is definitely an improvement and the ride is smooth. I love the panoramic sunroof and suede upgrade, my husband loves the fancy brakes. Our youngest son is 6’5” and I wasn’t sure he’d fit in anything other than a full size SUV back seat though he does fit fine. Highly recommend this for family or fun! While I prefer the luxury look on the Escalade, the sport package is more aesthetically pleasing to me on the XT6.

Steven Patterson was our salesman & he was AWESOME! The whole team, from the Sales Manager to our Salesman, to Finance was a GREAT EXPERIENCE! I am so IN LOVE with my 2023 XT6!!!!!! If you're in the market for a Cadillac or Buick, or a great used car, give Steven a call!!

I traded my 2004 cts in for the 2020 xt4. My local ORR dealer didn't have a red one, so I had to drive to Frico, TX to pick it up. Love the red color. Have to get use to all the bells and whistles. The heated stirring wheal was something I didn't expect. It's a very smart car, but has an owner who has to read the manual to learn what all that the xt4 has to offer. Having back issues, love the lumbar heated seats. Was very surprised when the bright lights came on automatically when I am driving thru a darker area. Got to get horn check because it sounds horrible like a truck instead of a smooth honk. Going from regular unleaded to premium unleaded was a money changer. Very roomy inside. Love that all doors can be unlocked automatically if you have the key close by. The cargo area is very spacious. I guess this car will take me until I die!!!!!

Had a great experience at Tim Short! Everyone was kind and helpful. Tyler went above and beyond and created a video for us to see the vehicle before driving 2.5 hours to the dealership! Great experience!

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!

I just had the absolute joy of buying a 911 at Harper Porsche, and if every car purchase were like this, I’d be dangerously tempted to make it a hobby. Derek made the ordering process effortless and genuinely enjoyable, which is no small feat when you’re spec’ing a dream car. Ben then took over and made the introduction to my 911 smooth, engaging, and exciting — the perfect handoff to what will clearly be a long and happy relationship. Lori somehow managed to make the purchasing and paperwork side feel easy and stress-free, which may qualify as a minor miracle. Behind it all, Mr. Ray clearly set the tone. His oversight and leadership were evident throughout the entire process, ensuring everything ran seamlessly and that the experience was first-class from start to finish. And just when I thought it couldn’t get better, I discovered an incredibly thoughtful gift bag waiting for me when I left — a small but meaningful touch that perfectly captured the care and attention Harper Porsche puts into their customers. Buying a 911 should feel special, and Harper Porsche delivered that and then some. If you’re looking for a dealership where you’re treated like a person, not a transaction, this is the place. Highly recommend.

Great experience ! Ron Srarr, our salesman was exceptional. He has the heart of a teacher when it comes to explaining all the bells and whistles.

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

Great people mumtuole vehicles Jason and Anastasia BOTH are awsome people to do business with highly recommend i have bought multiole cars from this company

I bought my 2016 SRX With 52,000 miles. I traded a C250 Mercedes and I have not been sorry..I love the ride and it's look and haven't had any problems...

I have had this 2019 Cadillac xt4 for 6 years… during the 4th year someone hit me… the 5 years someone hit me… then I started having issues… I argued with the people at Larson Cadillac about my warranty and the didn’t one to honor it because I had 1 oil change somewhere else besides Cadillac… but I put my attorney on them and got my warranty granted…now it been about 8 months later now my check engine light is back on saying engine speed reduced… so I don’t know what’s the problem…

Bennie Barcroft was extremely helpful and supplied me with any information needed. He even picked me up at the airport when i flew to Knoxville to pick up the Metris. The Metris is a great vehicle. I am sorry Mercedes has chosen to drop the model from their U S product line.

The best car I have driven in many many years. I feel very safe in this vehicle. I love the power it has without hesitation. The info tainment is easy to learn and fun, and I love love love the Bose speakers and the ride is so smoooooth, like floating on a cloud, just watch your front in when a huge dip is in front of you the front end is low. I was also impressed with the lock out lug nuts, which was a total surprize to me but what an awesome thing to be on a vehicle, im impressed. The moon roof makes you feel as tho you really are on a cloud and you can touch the stars. Everyone remember no car is perfect but this one is at the Top of the list of vehicles to own. I have driven a lot of new vehicles of all shapes and sizes all basic and luxury and premiums, but nothing compares to my XT6 sport addition the red brake pads stand out ladies so if your driving one of these you will get a lot of attention from gentlemen. Only draw back is it depreciates in value way too much to fast and the insurance is high but it is all worth it to know you are in a safe zone while driving in all conditions. Drives fantastic in the rain. I bought the blue one and I couldn't go anywhere without some one complimenting me on my car. I have met a lot of people while owning my car but no proposals yet. Lol 😁 I really can't say enough about this car, it's like finally Cadillac made all my dreams come true and then some and they have won a life long customer. Keep it up Cadillac but don't forget the poor man's budget. We all need a well rounded vehicle that can sustain us for years. My thanks goes out to you. Sincerely Kim Watts