Used Cadillac SUVs for sale near Norton, OH

Mr. Umbaugh and Steve Sklavenitis consistently provide exceptional attention to detail and outstanding customer service. Their professionalism is a key reason we continue to return to Spitzer.

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

I just purchased a new vehicle from Spitzer Ford in Hartville Ohio, and it was BY FAR the best vehicle purchase experience that I’ve ever had. My sales consultant, Jeff Handy, was phenomenal. Other dealers were unwilling to discount the vehicle that I purchased, but not only did Mr. Handy discount the new vehicle, he also offered me significantly more for my trade than other dealers, and did so without any agonizing negotiations. The Finance Manager, Rich Ruby, completed all of the paperwork in less than ten minutes, which I didn’t even think was possible. Seriously, it was like a magic trick. Not having to wait around and getting to drive away almost immediately in my new truck was awesome. There are a lot of Ford dealers much closer to where I live in the Columbus area, but I will absolutely and without hesitation drive over two hours (one way) to purchase my next vehicle at Spitzer Ford. Outstanding customer focus.

The team at Bedford was extremely helpful and polite. All agents seemed happy and the shop was flowing with good looking cars and work. Renee sold me a gem and was awesome at staying connected the entire process. They were quite busy, so there was a bit of a wait, but we had great service and speed during any interactions we had, just some waiting between things.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

I and my wife have always had EXCELLENT service and respect for Andrew and his team members. We first got introduced to Spitzer Northfield by Darrell Zasnuskie a salesman and friend. Andrew was doing service appointments and repairs when we first met him some 12-13 years ago. We had issues with our 2010 Buick that he painstakingly birddogged and resolved our vehicles issue, after a ridiculous amount of effort corrected our issue. Moving forward Andrew and his Service/Mechanical team have been GREAT partners. I have been Vice President of several companies. People skills and compassion is something that is hard to teach. BUT comes natural to people that really want to take care of each individual they encounter. If I could CLON the passion and real concern that Andrew and his team have for customers it would be incredible. Thank you for all that Spitzer NORTHFIELD and the service team does for me and my family. Stay Well God Bless... Chuck Montgomery

Previously I had a GM Blazer that was the worst car I’ve ever hard. So I was afraid to buy another GM car. But this 2018 XT5 should be on some kind of special 10 out of 10 list. I found this car on a Cadillac dealer’s lot with only 700 miles on it. I guess I got lucky because in 8 years I had a small AC issue and nothing else! It handles incredibly and never seems to have any issues! I can only hope it continues for another 8 years. It is great!

Haley helped me find a great Deal on a new Buick. No add on sales pressure, handled getting paperwork ready, signed and drove out in less than 45 minutes. Also pleased at no hidden costs added like other dealers do, after the negotiated price. Price, Selection, Service, all great at Medina Buick GMC Cadillac.

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

Quick to respond to several messages. Seemed interested in helping me with the purchase and asked what they could do to make me happy

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

I had a great experience with Lionel at Liberty ford. The dealership worked with me and my needs on price and the ability to make the vehicle happen. Lionel helped me switch out cars including car seats and all other belongings . Overall, I had a really great experience and I would definitely drive the hour again in the future when in the market for a new vehicle

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

This dealer ship is an awesome place to buy a car from. They work with you no matter what your credit and will get you into a car

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

Soon as I walked through the door wow what a wonderful experience Top of the line dealership I was greeted by the manager and financial manager Offered top of the line refreshments Wonderful waiting area for my husband My Cadillac had a couple of issues that were fixed within a week My salesman Sean was amazing as another salesperson Faith When I picked up my car again the hospitality was wonderful Even though I was going through my bank the manager offer me another bank that gave me a better interest, I took that offer Both Sean and Faith took me through the car to show me everything and help me set up OnStar and Pandora

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

First of all, I purchased the XT5 Sport AWD with the Platinum package, sticker $69,530. Truthfully, this is a fine ride, and a pleasure to drive. Everything is at your fingertips and easy to use. A couple of items I miss would be the floating high beams that come with intellibeams, the accent lighting in the interior was a nice feature. My final complaint, not enough USB ports. It could use a couple on the dash just below the radio.

I purchased a 2016 Range Rover from these guys sight unseen, and from day one the entire staff lead by Natalie and Craig were very honest and professional, which is a rare thing these days. They were very genuine and accommodating throughout the entire process. They are truly good people who understand, that it's not just about selling the car, but building lasting relationships, and I would strongly recommend them to anyone looking to purchase a good used vehicle. Their customer service is second to none, and their service department follow their lead in striving for excellence. Superb Job Guys!

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

Perfect experience, had everything ready when I got there . Looked the vehicle over test drove it signed a few forms and out the door

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

Got a great Subaru four months ago from Logic Auto Sales. Definitely would recommend this dealership. Good prices, quality vehicles and helped me get financed.

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

It’s a very laid back dealership no pressure salesman and a nice selection of vehicles. I didn’t buy the original vehicle I went to look at but the salesman showed me other things within my price range. I did purchase a vehicle from them and I love it very clean and well maintained. Finance was straightforward and easy my credit isn’t the greatest but they got me approved for a rate that was even with my credit union. I would consider going back to them in the future.

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

I have always appreciated their good business and ease of the buying experience. I would definitely recommend them for your next ride. I will return myself in the future.

I purchased the 2020 Cadillac XT5 midsize crossover based on the stylish looks, comfortable ride and optional V6 engine which takes regular gas. The panoramic sunroof, electronic precision shifter and interior design adds to the overall driving experience. The ride is good, but there is more road noise than expected probably due to no under carriage engine shield which makes the cabin not as isolated as it could be. Also there should be as standard equipment a rear mirror camera due to poor visibility. It appears many used Cadillac XT5 have some minor rear damage when checking the Carfax report.

We went in this morning to purchase a used Rogue. Ian instantly greeted my father and I. He was very low pressure, relaxed and very professional. He was very patient with us and answered all of our questions quickly. We had a concern about the brakes and he had their technicians take a look at it right away while we started the paperwork. The brakes have another 10K miles until I need to replace the pads. Overall, the car I purchased was in excellent condition and I am very happy with my purchase so far. The paperwork process with Ryan went smoothly. I would definitely recommend. Very happy with my experience with this dealership.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

I had the pleasure of dealing with Robert Zarella in the service dept. He was very accommodating, professional, and went above and beyond with exceptional customer service given to me , making me feel very welcome that i chose Roush Honda! I look forward in returning again because of the way he made me feel with his friendly personality! Thanks again Mr. Zarella!

From the moment you sit in the 2023 Cadillac XT5 your totally blown away by the all new interior features and styling. As per the ride, softer than any vehicle I have ever drove. Big Thumbs up to Cadillac!

Great service and great people.Brad was the best. Will always go back even though i live 45 minutes away. Never had a bad experience

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

Jeff Wagner in the service department offers top-notch service. Had a problem with the key fob and tire sensors not working. Turned out I needed a new battery. Jeff has always gone above and beyond to assist me. Excellent experience all around.

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

Pleasant experience. I was with her, but my 18 year old daughter was actually doing the buying. The salesman "Will" treated her like any older customer, asking what she was looking for and listening to her. He did take the time to explain to her things about financing that most 18 year old people would not know. I was glad to see them talking to her and not to me (Dad). They were able to get her financing for here very nice, pre-owned car. The interest rated of course was a bit high, but I told her to build her credit for another year or so and refinance for a better rate. Unlike some other dealers, I was able to negotiate a bit on price, but it was the best price within 200 miles on that vehicle. I drove almost 2 hours to get there, but felt it was well worth it. I'd recommend them to my friends.