Used Cadillac SUVs for sale near Sands Point, NY

First time getting my truck serviced at Sarant Cadillac. My service consultant Tony DiGuiseppe was beyond helpful. I plan on returning to have all future service to my tuck done at Sarant Cadillac.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

Lorena was a great help and very professional from first meeting to pick up if my new car

I am highly recommending Chris Deo, Salesperson at North Bay Cadillac. He had excellent communication, follow up and fairness. His professionalism and patience made the process very smooth for us. We were extremely satisfied with the overall experience of leasing our new XT 6. Chris is definitely a person you want to work with for this type of lease or purchase. Thank you Chris! Regards Charlene & Glenn Dertinger

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

Excellent, courteous, professional service from beginning to end! Financing was quick and easy! Really enjoyed working with William Mercado.

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

Only problem. They praise. My car too low. If they raise my car appraisal. I will make a deal.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

The absolute best dealer I’ve been to by far in my search ! Low prices clean cars and low interest rate!!! Will refer my cousin to you as he’s looking to buy next week! Thanks Euro A++

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Funny moment: when I picked up the Acadia it was shiny in the showroom, but once you drive out there’s dirt and salt. The delivery guy gave me a couple of local car wash tips and even suggested where they don’t overcharge for touchless. You can tell he’s local, not a textbook seller.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

I was surprised by the service that Bomnin provided. Jonathan Cadme by far did an awesome job.

Fantastic customer service! Very quick response, same day buy! Everyone greeted us with a smile and really cared and worked to get us a deal on my brand new car…I would recommend these guys to everyone and I’ve already referred several people to them!

Complete and professional attention to my purchase from order to delivery and after. The salesman I worked with, Servet, was a pleasure to work with.

I am BEYOND HAPPY with my experience at 2Mannys!! The salesmen and general manager are all absolutely wonderful; extremely helpful, HONEST, and clearly care a lot about customer experience. After car shopping at other dealers, I was so pleasantly surprised by how different my experience here was!! I felt they really wanted to help me find a car that was right for me, and they helped so quickly when I had an issue after purchase. I definitely recommend them to anyone looking for a used car in the tristate area. I will be sending my family and friends in the future. 10/10!!!

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

I am an ‘old guy’, I’ve owned many, many cars, many ‘badges’ on the steering wheels and I can honestly say that my experiences at Genesis of Ridgefield rank at the very top. Every single person has been polite, pleasant, professional and best of all knowledgeable. Thx G of R, keep up the great work.

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

Fue una compra súper bien y el proceso fue muy rápido a mi me atendió Kevin fue muy amable

I bought a car from Jamaal and had a great experience. He was helpful, honest, and made the process easy. I’d definitely recommend him.

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

Great experience. Ask for Pablo. Very personable. Received a great deal!. Thank you again Pablo

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!