Used Cadillac cars for sale near Troy, OH

I recently wrote an honest review regarding our negative experience. Within a day of the review a manager of the dealership called and said they wanted to repair the problem. They did end up repairing at no cost to us and also gave us another truck to drive while they had ours. The door and door locks now work perfectly and we appreciate their effort to make it right. I was unable to remove or edit my previous review, so wanted to be sure to leave another to share that they did end up correcting the problem. We are pleased.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

Mike Cole took is fantastic and made a stressful situation easy. My mom came in and he walked her through the process and was not pushy at all. He really made things enjoyable...well as enjoyable as buying a car can be. But we will 100% come back to Dave Arbogast and work with Mike in the future.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

On the 19 Jan 2024, we made a purchase of a Vehicle from Ricardo Rutledge,a very excellent Salesman, his attention to detail was instrumental to us in purchasing a car. I would like to express an outstanding job. His help was greatly appreciated. Continue in during a job well done. I would recommend his service to others.-

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

I purchased a vehicle on 2/16/2023. The process was fast and efficient. The staff was extremely helpful and there was zero sales pressure. The CarMax financing offer was as good as I had found independantly.

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

Recent service experience at Matt Castrucci Kia was exceptional. Donald Lawson kept me informed of progress, worked with 3rd party warranty company, explained charges that were covered/not covered, met me at the door to review work completed when picking up vehicle, and he followed up after work was completed to make sure satisfied. Thanks!

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

I had one of my best car experiences visiting with the wonderful Team at Jeff Schmitt Cadillac. I want to personally thank Collin Losey and Mario McIntosh for their professionalism, patience, and dedication with their clients. It was an Awesome experience. Thank you gentlemen for all your help and support! Reggie Shyne

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Elite Auto provide an Awesome Long Distance affair for my CL an I !!! Thank You so much 💓 I'll be back !!!

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

I had great experience buying my new car for my family from them. Friendly staff and awesome selection of cars to choose from. Highly Recommending

Has multiple outlets for our kids and has a plug just in case we need to bring in a microwave inside the car. Its really reliable and has lots of leg room.

I bought a 05 dodge ram 2500 cummins From Air City Motors it appeared to be in great condition when i purchased it but had some issues that me nor John knew about at the time. This vehicle was a big investment for me and i was heartbroken to find these hidden problems. John and Air City Motors helped me with the repairs and got me back on the road. These are good people at Air City Motors and they do good business. Thank you Air City Motors!

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

We had a great experience with the purchase of a new Cadillac from Jeff Schmitt Cadillac. Our sales rep is Marcie and she has went above and beyond to make the buying experience fir our needs exactly. We live out of town and the buying process was quick and easy. Once we arrived, the was out front cleaned and full of gas. The finance process was quick and efficient. The entire staff were very helpful and willing to answer any questions. Marcie has followed up and checked in several times and is always going the extra mile to assist! We would recommend Marcie and Jeff Schmitt Cadillac to everyone!

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Staff was very friendly and helpful I would highly recommend this place to everyone staff was great and very knowledgeable and easy to talk to answer all of my questions

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

Kia took good care of my car. Got the job done quickly and correct. The staff at Kia of Dayton have always treated us like family.

I have the Sport AWD trim in Velocity Red. I’m coming off a 2015 Subaru Legacy Limited, which I loved. There is no comparison between the two cars. Even in sport mode the CT4 has a more comfortable ride. The Legacy’s cabin was a little roomier but the fit and finish on the Cadillac is top notch. Handling is much better too.

Shopping on line with this dealer was very fast and easy. Good communication. Very friendly. They sent me video and pictures to answer my questions.

Great and reliable vehicle. New Engine and new Transmission were installed recently. It has a very smooth ride, a hearty V8 engine, and ample cargo space

Quick answers to all our questions. Great offer with trade in. Our sales person was very patient with us.

Great dealer and salesperson at Classic Cadillac. Was best car buying experience in 20 years! Every thi n g you would expect from a Cadillac

My salesperson Josh was great as was the business manager Dan. Staff was nice, pleasant, knowledgeable, and accommodating. Facility was very clean. Keep up the great work?

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.

Had a great experience! The entire staff went above and beyond our expectations. We will consider them again when we need another vehicle

Kia did a super job completing the recall on my 2019 Sportage. The job was completed in a timely manner, and the facility was great. I have always had a great experience in bringing my vehicle to this dealership.

First of all, we are bigger sized people with disabilities. This is the best vehicle we have found for comfort and getting in and out. It was a beautiful car and the only one my wife actually fell in love with. We bought it at 17,500 miles as an 8 year old car and drove it to 104,500 miles without any break downs. Sadly to say it got totaled 2 weeks ago but we survived. Today I bought a 2013 version of the same ESV with 30K miles and the same Raven Black.

I wanted this car... Value for money is excellent for this level. The twin turbo V6 is plenty powerful... The quality and attention to detail is apparent. Rides great! Handles great! Can choose between touring and sport mode mode ..sport mode tightens everything up and makes the exhaust note more aggressive..And it's American.

Rarely take time to write social media reviews. However experience I had at the dealership this week is worth a review. I was not needing a car, but always keeping an eye out for the right deal. On Tuesday of last week I had called in the morning to ask for a sales rep I had purchased from before. What could have been a honest mistake, I was put into voicemail. Not hearing back all day, I decided to call one more time as I was ready to pull the trigger on a near identical vehicle much closer to my house. This is when I sales person "Nick B" answered the phone. He informed me it was an honest mistake that I was put to voicemail of a former sales rep and that he would be happy to help. Having held management positions, and worked for good people in my career, I have to say, the energy and hustle was top notch. I explained the situation at the competing dealership and Nick cut through all the garbage negotiation and sales tactics that the other dealer tried to use on me (not knowing my background). In a matter of 60 minutes I had 3 phone calls from Nick setting the parameters of the deal. The next morning I was greeted by a text to ask if I was coming in at lunch or dinner. The weather was terrible for a drive to Dayton, and I was so tempted to just spend a little more money and head closer to make my purchase. I could not do it. Nick's hustle deserved a visit to look at the car. I arrived around dinner time and Nick was waiting at the door to greet me. The car was pulled up and we were ready to deal. Nick was efficient in execution as he was in setting up the deal. From getting payoffs, to coordinating the shop to ready the vehicle, to working with finance and matching the trade of the other dealer. I had other sales people that you would sit in the dealer for multiple hours waiting to get through. Some of this compliment also goes to Matt S. in Finance. Copies, signatures, even took the time to get me a refund for my trade in Lexus Warranty that I was not going to use. Customer was first with both of these gentlemen, not at the expense of the Company, but to be seamless and professional. The last part of the evening came when I was signing the paperwork. Matt told me that the detail team was not able to finish my car at the late hour, but would be happy to do so over the weekend if I wanted to come back. As I was saying I just wanted the plastic off the floor and the mats in, Nick came in the office and said he already had it done while transferring my plates. Nick also did not forget another small detail I had emphasized to him at the outset. I travel a lot and have a laptop in my car. It is imperative that I have a privacy shield cover over the cargo area. To end my experience, Nick did not forget that request. Lexus no longer sells them in parts, something I noticed even with the GX back in 2020. So Nick had me drive into the garage out of the rain, helped me move my belongings to the new car, then took me up to the "lost and found". Again, not additional expense to the company, but more time for him. Nick at the late hour was going through every privacy cover with a measuring tape to get me squared away. We ended up not finding one, but how could I be disappointed with that effort. To anyone buying a car, I cannot guarantee your sales person will give the same experience, but there is no question that Nick was a professional and will have me back for my next car which is due in about another year. In a still tight labor market, it is tough to find employees like that.

I have had this 2019 Cadillac xt4 for 6 years… during the 4th year someone hit me… the 5 years someone hit me… then I started having issues… I argued with the people at Larson Cadillac about my warranty and the didn’t one to honor it because I had 1 oil change somewhere else besides Cadillac… but I put my attorney on them and got my warranty granted…now it been about 8 months later now my check engine light is back on saying engine speed reduced… so I don’t know what’s the problem…