Used Cadillac cars for sale near West Bend, WI

Couldn't be happier with the Boucher team. Found the car my wife was looking for on their website at a price that motivated me to purchase the car from out of state and buy a plane ticket to pick it up. My wife arranged the sale over the phone and email. The entire car buying process was made easy by the professionals at Boucher headed up by Mr. Zylka. I flew into Madison and was picked up by "Jim" who really set the bar for the day by picking me up on time, being personable and one of the safest drivers I've ever seen. Once at the dealership I was met by Mr. Hacker who warmly welcomed me and immediately felt like a friend. Throughout the time I spent at Boucher Mr. Hacker exemplified the quality "stellar" he's the kind of guy who doesn't aim for great - he aims to be exemplary. Mr. Hacker ensured I had a place to put my bag and we went to see the car we'd bought. It had been brought into the building and was literally spotless. I bought a 2022 Certified Pre-Owned Cadillac and it looked as if it had just rolled off the line - not even a speck of dust. After seeing the car I was taken to see Mr. Samy the finance manager. I've bought a car or two and this was the part I was expecting some pressure to purchase some additional protection package or have the numbers previously agreed to change somehow. I could not have been more wrong. Mr. Samy made the paperwork end of the process enjoyable. I was offered add ons to the purchase, but all I had to say was "no" and that was the end of it - no pressure whatsoever. All the numbers previously agreed to were accurately reflected on the purchase contract. I thoroughly enjoyed the whole paperwork end of this process and that's because of the friendly attitude and professionalism of Mr. Samy. Once the paperwork was complete, the car was out front and Mr. Hacker took over an hour with me explaining all the new features of the car I was about to drive 16 hours back home. He was knowledgeable, patient and thorough in his explanations. It seems un-needed, but I hadn't ever sat in the driver's seat of a car with all the technology this car has. I don't need to sing the praises of Cadillac - you either appreciate them or you don't. I do sing praises for Boucher Cadillac and I wouldn't do it if I didn't mean it. The place is full of friendly, happy professionals and if you are going to buy a Cadillac, you will enjoy the experience at Boucher Cadillac - even if you buy from out of state and have to drive 16 hours back :)

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

Met with Pete Austin a couple of times before I bought my Trailblazer. He is not just kind, he is extremely knowledgeable in this industry. Never pushy and very understanding to my situation, wants and needs. Everyone at this dealership is amazing!!!

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

Big thank you to David Ulwelling. He was so knowledgeable and so easy to work with. He made the buying process so easy.

Excellent service team, clean facility, very fair pricing. Took the time to understand my concern, address the situation, and provide the needed service without any inconveniences.

The service was outstanding! The salesperson (SAM Othman from AMATO HYUNDRI 8301 N. 76th St., Milwaukee, WI 53223 was outstanding during the time I received my new 2016 Hyundai Veloster at the car dealership. This is car number three Sam has sold me. I will only buy cars from Sam because to me he is the number one salesperson at that dealership. And I will be buying other cars from AMATO with Sam in the future.,The service was outstanding! The salesperson (SAM Othman from AMATO HYUNDRI 8301 N. 76th St., Milwaukee, WI 53223 was outstanding during the time I received my new 2016 Hyundai Veloster at the car dealership. This is car number three Sam has sold me. I will only buy cars from Sam because to me he is the number one salesperson at that dealership. And I will be buying other cars from AMATO with Sam in the future.

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

I received phenomenal customer service from this dealership I flew all the way from Michigan and was mad at the airport by Jairo. He was awesome!!! I felt very comfortable with this whole sale beginning to end. I wire transferred funds before I even seen the vehicle. I was worried to do so but I knew how hard it was to find the vehicle they were selling so I took them at their word and it was a great decision. Keep in mind you are buying a vehicle that won’t be perfect. You’re getting a older used vehicle. As long as you go into your sale with REALISTIC expectations you will be very happy with this dealership! Jairo actually went to another dealership to buy a part for the Wrangler I bought from them because he knew I was driving it a long distance home. Everything worked very well on the Jeep and it was in very good shape for being 15 years old! Jairo also offered to mail me the print out copy of the Carfax and seriously made the whole experience awesome! Thanks guys. If I am looking for another vehicle or know someone who is I’ll make sure to recommend you!

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

I viewed the truck online called the office, they emailed the application I completed it they told me to come in. I test drove the car and I was pleased. The finance team was amazing they went over and beyond my expectations. I would highly recommend them for your automobile purchase.

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

What an easy and smooth transaction. I can't say enough good things about the dealership and staff. Knowledgeable, professional, helpful.

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

I just want to thank everyone involved with our new vehicle purchase!! From Marry (Sales) confirming the vehicle was ACTUALLY on the lot and personally holding onto the keys so no one else could grab them(!), to Christian (Sales Director) and his willingness to work with us to come up with numbers that worked for us both, to Jessi (finance) and her quick, friendly work getting us through our paperwork. Everyone was super friendly and professional. After the purchase we had to return for installation of running boards where we met John Ferrigno (service). Although we were told install would take an hour or two, he told us it would likely be longer - a little disappointing but we had the time to wait. Not even 1 hour later John came up to us to say our install was DONE!! He pushed it to the top of the list - what excellent customer service! And the final kudos goes to Mike Schmidt (service) who took my frantic call today when I couldn't get the liftgate to open or shut (stuck 1/2 way open) Although he tried to talk me through the process over the phone (for a good 15 minutes) I was really frustrated, so he guided me through the process of manually closing the liftgate (so I could get home) and said if we couldn't figure out how to reset it - he'd be glad to help out. Fortunately, we figured it out (lesson learned!) but his calmness and patience helped me not freak out. I don't think most people enjoy the process of vehicle shopping BUT this experience from start to finish was exceptional! Thanks Umansky!

David Ulwelling has the most refreshing approach we've ever experienced. He is honest and straight-forward, helpful, professional, and handles every detail. David makes the buying experience so easy, it becomes effortless. David is customer service, "customer first" in his style. He makes you feel important and as if you, your desires and needs in a vehicle, matter. He will be our sales person from now on. We are newer Cadillac owners but so far love the dependability and reliability of our SRX. We have found that Crest Cadillace of Brookfield is full service and great to deal with.

The vehicle has been good so far. I like the handling and style. I would like to see a little more padding on the console where my knee rests. It would make it more comfortable. The seats could use a little work also. I have a Ram truck and the seats are more comfortable.

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

I received a letter from Nissan alerting me that my current lease would be expiring soon and to come in and review my options. I’m very pleased with the T&Cs of my new lease and my 2024 Altima I drove away with in just one meeting Thank you George for listening to my needs and providing this beautiful 2024 Altima

I love my XT4 I owned a XT5 before and loved that as well. The only thing is I wished they would make adaptive cruise a standard feature on all especially since it has everything else. I know the car companies do that to bump the price however I believe it should be on all, for safety.

Excellent in customer orientation, professional and courteous. Follow up as promised and attentiven to my customer requirements!

I only drive about 1500 miles annually. Last year (2024) I bought two of these cars, identical except for interior and exterior colors. No mechanical issuers to date. But the car is too hi-tech for me. I have little knowledge about what many of the knobs, buttons, computer swipes, etc. actually do. The owners manual, which you can purchase for an additional $50 is over 450 pages, I have yet had the time to read it. It comes with a sun roof which I did not want, but had no choice but to get it. It is very complicated, I liked the less complicated cars of yesteryear much better.

This is our second car purchase from this dealership. Everyone there is friendly, helpful, and knowledgeable. Lonnie, our salesman was a true pleasure to work with. He made the entire car buying experience enjoyable. A car salesman you can trust! When we are ready for another car, we will be back! Thanks!

I wanted this car... Value for money is excellent for this level. The twin turbo V6 is plenty powerful... The quality and attention to detail is apparent. Rides great! Handles great! Can choose between touring and sport mode mode ..sport mode tightens everything up and makes the exhaust note more aggressive..And it's American.

the vendor did a great job looking for different alternatives and working with the credit application I am still looking for different options. I will call or contact later if I found different prices

Really like the car! BUT, BAD GAS MILEAGE! 14 CITY, 26 HWY.. ESTIMATE MILAGE 23 CITY, 30 HWY... NOT EVEN CLOSE.. 235 HP, TURBO! IS ANYBODY HAVING THE SAME PROBLEM?

Exceptional and honest service. Ryan was outstanding .Absolutely preferred place for service with expectation that process will be open and clearly explained.

This is my 2nd SRX Performance, unfortunately my first, a 2014, was totaled on a back road here in Southern Lancaster County PA. That car rolled and flipped during the crash that I WALKED AWAY FROM!! Thanks go to all the airbags in the Cadilac!! That wreck convinced my to buy the 2015 I presently own. I currently have over 204,000 miles on my car that I have driven all over the country as a traveling electrician and the dependability of this vehicle has been unmatched from any other vehicle I have owned. That being said, the only thing that has let me down is the CUE screen. Seems as if the screen internally separating was a known issue that GM/Cadillac left us hanging on. It's a very expensive repair from Cadillac but can be fixed if you have the time and mechanical ability fairly inexpensively. I'm sure I have the capability to purchase a new aftermarket screen and repair it, just don't have the time nor the desire at this point to go through all the hassle. Again, Cadillac should have already fixed this problem but unfortunately they ignored it. I'm actually looking for another low mileage SRX to have on standby for when or if my current car fails me.

my experience dealing with this dealership was nothing less than perfect I can't praise Blain and Charlie enough just well rounded and honest people and work with u together and everything else if u are looking for a vehicle with out pushy people or feeling like u are nothing more than a number or a paycheck for them or anything else this is the place to go through ask for Charlie and Blain to assist you u won't be sorry.

The employees were professional and friendly. They took their time to understand our needs and preferences to help us identify the best vehicles for us. They never pressured us or rushed us to make a purchase.

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.

Had and excellent experience looking at the TX here. Shout out to Rosie for being very knowledgeable, kind, and efficient with time!

My wife's car is a 2019 XT5 premium purchased new and now has 60,000 trouble free miles, still looks and drives like new. I needed another vehicle that was practical and luxurious. I found a fairly loaded used 2022 XT6 premium with average miles, negotiated what I thought was a very good deal and purchased. Same engine as my XT5 but a softer ride and great features, very quiet and comfortable. Bose sound system is excellent and vehicle has plenty of utility. I was surprised at the depreciation for such a nice SUV, maybe I just got lucky being in the right place at the right time or maybe because it was end of December and dealers want to move inventory by years end, anyway great SUV, I am very happy so far.