Used Cadillac cars for sale near West Jefferson, NC

I just want to say my experience buying a car at your dealership this past week end was really great. My sales person, Shannon Montgomery was very nice and so good to work with and answered any questions I had. Thank you for amazing service.

We drove 3 and a half hours to go to this dealership. We could not have asked for anything more, these people are top-notch people. This place was clean, people were friendly and helpful. John O'Connell Was our salesman and we could not have picked a more perfect person to work with. We went in to buy a Yukon AT4, left with the Yukon, and purchased another car from them. We have found a car guy and dealership that will always have our business.

I would like to thank Felix and Jimmy of Crest Cars at Frisco Tx for making my dream vehicle purchase a breeze. Both of these guys are amazing! They are very professional and really reach out in any way possible to make a reasonable deal possible. I highly recommend these two if you need assistance in your next vehicle purchase, the best decision to go with these guys!

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

This is my second Certified Used Cadillac from Schepel and I couldn't be happier! I was already familiar with the dealership, but I can never get over the lengths they go to to treat their customers well. Recently I used Cadillac Roadside Assistance, and that was as professional as all their services at the dealership are. And it certainly makes a lone driver feel safe on the roads.

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.

Felipe Ovalle was very helpful in selecting and very helpful in setting up my car. He?s a good salesman . Location has a great choice of cars and trucks

It’s really a pretty great car. For the price, the car is quite luxurious and well-made. I had a glitch or two when I first got it, but they were quickly resolved and have had no further problems over my first year of ownership. The car is smooth, quiet, very powerful and quick. I’ve been getting close to 3 miles per kilowatt hour over the long haul using the regenerative braking system. There is a little adjustment to drive an EV over a gas engine car, but the advantages are easily stated such as the smooth power and low maintenance required. The lower range is an issue for long trips, but if you’re not in a real hurry, the stops to charge can be quite pleasant. That said, my wife and I usually use her hybrid Lexus when we go road tripping as it is just more comfortable as it is what we are used to. Kudos to Cadillac for a job well done.

I previously left Executive Chevy a terrible review; I should note that the advisor who dropped the ball was NOT Steve in the Service Dept. He's actually right now trying to resolve this issue, which was unbeknownst to me. I believe in calling "xxxxx and strikes", and Steve is making an attempt to resolve which at this point is all we can ask for, as the previous Service Advisor did nothing. Understand there's a lot of red tape for him to deal with and we're keeping our fingers crossed he can work something out. I normally don't like to have to "MF" a business, but it was warranted because of past advisor ineptitude. Still not completely sold on Chevy's, but if Steve comes through it'll restore my faith in USA cars which I love, especially Chevy trucks.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

18 Escalade ESV Platinum beautiful crystal white I read the expert reviews it said the ride could be better over most roads this vehicle is smooth as silk, ample power the new 10 speed transmission is smooth no issues Gas mileage 16.3 city and nearly 21 highway not bad. Plenty of safety features every option no issues great vehicle

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

Greeted with several disappointments coming from an Audi. Regardless, my next vehicle will be another Cadillac or Lincoln. I my opinion the XT4 is the best looking compact suv.

Bought a 2016 Sprinter for my coffee cart business and had a great experience! They were able to get me approved and sign the all the documents within in hour. I didn't even know you could buy a car that fast. Highly Recommend!

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

Had a great experience with Stevenson Mazda and Levi here at the dealership. He worked with me and was very patient.

Previously I had a GM Blazer that was the worst car I’ve ever hard. So I was afraid to buy another GM car. But this 2018 XT5 should be on some kind of special 10 out of 10 list. I found this car on a Cadillac dealer’s lot with only 700 miles on it. I guess I got lucky because in 8 years I had a small AC issue and nothing else! It handles incredibly and never seems to have any issues! I can only hope it continues for another 8 years. It is great!

A little smaller than I would have liked, however, considering its competition my choice over any BMW, Toyo/Lexus or Niss/Infiniti. Got a great deal on a leaseback and over 3 years less than 2K deprecition. ALSO, it's got three pedals!!! Woudn't drive anything else. People talk about reliabilty ... haven't had a glich.

Nice team. Fast and friendly service. Would definetly buy from them.

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

I won't go into details but we had a serious engine problem and we were worried the warranty wouldn't cover it and we would be out a vehicle. Jay was so curteous and his coworkers were fantastic! They promised they would follow up with us and not to worry and sure enough all my anxieties were relieved when they called me this morning Andy let me know that they fixed the issue and I have to say they have gained a customer for life. I can't express the gratitude I have for this business and how thoughtful and wonderful they are to work with.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..