I required a loaner car as my airbag recall was tended to. Very pleasant, called me about my inspection sticker. I approved to have it done. I received a call half way through the day my car was ready. Loved being informed.
All 4 tires started to leak air at the same time, fronts being the worst in that they fell out of spec for the FR tire within 2 days and 4 days for the FL. Rear tires also lost air but would take much longer to go out of spec.
Aluminum rims were causing the problem die to weather corrosion.
Turned car in ! 9 AM, had it delivered back, repaired, in about 3 hours. Excellent Service and Quality.
It is always an enjoyable experience at the Mort Backus & Sons dealership while waiting for an oil change. Nice atmosphere in the lounge area including coffee and other drinks, soft seating arrangements and a tv to entertain. I am always greeted by all employees who go out of their way to say "hello", maintaining the legacy of the establishment as taught by Mr. Mort Backus in his early history and maintained today. More organizations should adopt these simple but much-appreciated measures for their customers.
Not just this visit but every time we go there we are treated with courtesy and professionalism. This time it was the body shop, in the past it was the service department, and sales. Can't say enough good about them.
I purchased a 2015 Ram 1500 Big Horn from team Blevins in Gouverneur New York.The salesman was John and was very professional and easy to work with during the sale.I received quite a deal from team Blevins 0% financing for 75 months with rebates.Thank You team Blevins for the good deal on the truck. Thanks again Happy customer
Buying a car has never been that easy, and I bought 2 that day. I want to tell you that you should make sure you keep Nolan around. He was fun to work with, and acted like he really did care about his customer. Also all the rest of the staff was very nice to work with. I will recommend all my friends to shop at Team Blevins, and that is something I have never done before.
We are in the process of buying our third SUV/truck from Blevins in Gouverneur and continue to be blown away by their attention to customer service and commitment to getting the best deal possible for the customer. Their professionalism, product knowledge and the care that they have shown us in all of our car buying experiences have been absolutely amazing. Mr. Blevins even drove the car we were looking at to our home for us to look at and test drive! We are committed to supporting local businesses and our latest car buying adventure showcases the excellent opportunities that can be found in the North Country. Thank you Blevins, once again, for making the car buying process super easy. I can't wait to pick up my new Jeep next week!
It is so refreshing to go into a dealer that actually cares about its customers. This is a true local dealer no high pressure sales pitch.I love that I can ask a question and get a straight answer and not get the run around or a question right back at me to avoid the answer. I've purchased FOUR vehicles from this dealer and I will continue to go back because they are focused on helping me not their bottom line. The service dept has some of the best technicians in the north country hands down. If you are looking for a great local dealer you can trust I highly recommend Team Blevins in Gouverneur.
In December 2009, I purchased a 2010 Dodge Avenger from Team Blevins. John was very helpful and personable and helped me get just the car I was looking for. As much as I liked my Dodge Avenger, I decided to trade it in in November 2012 for a 2013 Chrysler 200. Nolan was very helpful and personable answering my questions, and he made my purchase quick and easy. Nolan continues to be helpful whenever I need assistance. Jason is great in the service department, being friendly and accommodating. I highly recommend Team Blevins to do business with!!!
Today we picked up our new Dodge Ram truck at Team Blevins in Gouverneur, NY. From our first visit to today’s final check out, Nolan Gardner, the salesman we worked with, was a consummate professional. He has a broad and solid knowledge of the vehicles he sells and answered every question we raised with confidence and detail. We were treated respectfully and were very satisfied with the price of the truck as well as what we were given for our trade-in vehicle. We also appreciated the personal attention shown by every staff member we were involved with. If you are looking for a dealership with people who know their stuff and truly care for their customers without the typical “pushy car salesman” approach, Team Blevins in Gouverneur is worth the drive. And, oh yes, be sure to ask for Nolan. Thanks Nolan and Team Blevins for a great, positive car buying experience.
Today we picked up our new Dodge Ram truck at Team Blevins in Gouverneur, NY. From our first visit to today’s final check out, Nolan Gardner, the salesman we worked with, was a consummate professional. He has a broad and solid knowledge of the vehicles he sells and answered every question we raised with confidence and detail. We were treated respectfully and were very satisfied with the price of the truck as well as what we were given for our trade. We also appreciated the friendly attitude and personal attention shown by every staff member we were involved with. Even the young man who drove our truck around from it's final preparation stepped out of the vehicle and then walked all around it, pausing now and then to buff out any little spot he was not satisfied with. Amazing! If you are looking for a dealership with people who know their stuff and truly care for their customers without the typical “pushy car salesman” approach, Team Blevins in Gouverneur is worth the drive. And, oh yes, be sure to ask for Nolan. Thanks Nolan and Team Blevins for a great, positive car buying experience.
We had been searching for a new car for awhile and just drove over to Gouverneur not really expecting to find anything we were interested in. To our surpise we found an SUV that was perfect and had all the features we wanted and more. We started talking to Nolan Gardner about the vehicle and after discussing price and trade-in we decided to buy on a Saturday afternoon. We explained that due to our schedules we really wanted to leave that day with the vehicle and Nolan did everything in his power to make this happen, including staying late. We have had the vehicle for 2 weeks now and could not be happier and would not hesitate to send anyone looking for a car and a great deal to Blevins.
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