Used cargo vans for sale near Carmel-by-the-Sea, CA

Kevin Nguyen was pleasant, considerate, and very, very knowledgable about the Prius we purchased. It was extremely important to him that I (the primary person to drive the Prius) felt comfortable with the car, explaining as much as my brain could take in at one time. He not only sent me a tutorial but offered to help me in person at any time in the future. Mr. Reilly did his best to make us feel comfortable and was clear about our options for extra purchases. The finance manager (Nathan Casillas, I believe) did his job well, meaning he was quick and efficient and did everything possible to convince us to buy a warrantee. That was exhausting.

Nothing but good things to say about the Ford Transit Connect Van. Easy to drive, great on gas mileage and extremely reliable. this has lots of room for our family of 6 plus tons of room for storage.

I was searching for an Ecosport on Cars.com and found an awesome deal at Watsonville Ford. I live 400 miles away, so I was wary of bait and switch which some dealers practice. But, we negotiated a deal and arranged financing online, I flew into san Jose (about 50 minutes away), they had a nice young man pick me up, I test drove the vehicle I was buying to the dealership. The paperwork was waiting for me, I was in and out of the dealership in less than an hour. No games were played, the process could not have been easier. I would feel very comfortable buying from them again.

In the last 6 months I bought two vehicles from this dealership they exceeded All my expectations on the buying experience I would recommend this dealership to anyone looking to purchase a car or truck or truck

Staff were welcoming and well informed. We felt we were in good hands. All our questions were answered.

On 1/27/25 took my 2015 Wrangler in for a check engine light and the code I provided was for a faulty thermostat. My Service Advisor Michael gave me a price quote of just under $800 to replace the thermostat and housing which is after a $220 diagnostic charge. I was told that the part was on back order and would be a month or more before they could get it, "Sorry thats all we can do, we'll call you when it comes in," was their only reply. I took my Jeep to Firestone in Watsonville, they ordered the part from Santa Cruz Dodge and had it installed the next day. Watsonville Chrysler Dodge Jeep Ram also at the time quoted $270.42 plus labor for a power steering flush that they said "failed." I called the Santa Cruz Dodge dealership and they quoted me $150. I purchased my vehicle from the Watsonville dealership and this is not the first instance of very poor customer service and price gouging in the service department. I have spoken to the service manager before who was responsive at the time but at this point I felt others should be forewarned.

Had problems with exhaust filter was from out of town took me in and fixed it when Chevrolet wouldnt thx for the great service five stars in my book thx mr Gonzales and crew