These guys are serious about moving inventory. They sold me a pretty much brand new Toyota Tundra with 20K miles on it for rock bottom pricing. Any other dealer would’ve held onto that Tundra trying to get the most they could for it but these guys are only interested in serving their clients by selling cars at the best price. I was impressed.... Ive bought dozens of vehicles in my life and I NEVER had an experience as good as this... These guys have a great culture... glad to see them in Casper!!
They were more forthcoming with information about the vehicles we were looking at than any other place I've been to-they started giving us the histories before we even asked.
They didn't push us towards anything, just tried to arm us with the facts to make an informed decision, and I very much appreciated that they didn't pressure us to make a decision immediately.
They provided high quality through the little things: topping off all fluids, giving two and of gas rather than one, and even going as far as paying to fix a software issue that had to be done at the maker dealership.
The owner put all his cards on the table when we about to make an offer, and we decided on a price both parties were incredibly pleased with. They are not as much salespeople as they are professional customer service providers who will give you fine vehicle at a fair price with a fantastic experience along the way. If you want to feel great about buying a used car-this is the place.
As a first time car buyer it was extremely easy to get into a car that would best suit me. Staff here is very friendly and understanding. I would recommend Quality Auto, especially Brady, to anyone who is thinking about buying a vehicle.
Funny, friendly, and very helpful. Superb customer service! Greg was so cool. Unlike anyone else around town! They even put a sign in the car that said SOLD TO A VERY NICE LADY! The are very appreciative and take care of their customers. Thanks Quality Auto!
Fair deal, and not high pressure at all. That is definitely something that we enjoyed. Would definitely recommend this dealer to friends and family, and would definitely do business again! Thanks Quality Auto!
We absolutely LOVE everyone at Casper Buick!!! The Service Department is top notch!! They walk you through what needs worked on and won't push into doing what you aren't ready for. :) All the sales force people are GREAT, not pushy!!! Melanie Peterson is friendly and helpful--she also knows her cars!! :)
HIGHLY recommend this place for your future car purchase or service!! BEST in Casper!!
After spending 2 months looking for a good buy on a new GMC truck, we had decided to get a used truck in Colorado. On our way we just happen to stop in Casper at the BUICK - GMC - Cadillac dealer. Mitch Salloum our salesman was wonderful, he showed us a used truck that was nice, but not quite what we wanted. He asked what we really wanted, a fully loaded SLT GMC Sierra at a Great Price.... Doesn't Everyone? He knew that they had just the perfect one across the lot. I was quick to say yeah, but probably not at a great price... He smiled and said you might be surprised, we have some great deals going on right now. To our surprise, he was right!!! We are now proud owners of a Brand New GMC for not much more than the used 2016 truck with 40,000 miles we were heading to get. Thanks Mitch!!!
I also have to put a shout out to Bobby Atnip the GM who made this deal happen, even though my payment ended up being less than I was expecting. :) When I get ready to buy another Sierra, Casper GMC will be my dealer of choice... Thanks Bobby.
First, the positives: Nice customer service, so far the work seems do have been done well (I've only had my car back a couple days), and the service department was able to take a look at my car fairly quickly so they could assess the problem (I just saw leaking transmission fluid, but it turned into 3 major things).
From start to finish, Casper Buick provided me with an excellent, easy, and even fun SUV purchasing experience. Jim S. was very personable, knowledgeable, and helped with all of my needs every step of the way. I felt like a valued customer--I cannot emphasize how much that swayed my decision to purchase from Casper Buick. I appreciated the service that I received from every member of the team. I highly recommend Casper Buick!
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