Driving cross country with my son, who was moving to Iowa from Washington state. His 2002 Toyota with 200K + gave up on I90 on the Missouri bridge and he had to be towed to a shop. Willrodt Ford was the only shop in Chamberlin that would make time to look at it. Got there and could plainly see the cracked engine block. Patrick in sales did a great job working with us in my son's budget and set him up in used car that my son now loves. No high pressure sales, no unpleasantness, got back on the road and finished the trip in a lot nicer car than we started in. Only slight delay was they wanted to to a full lube and oil before we drove off. If they weren't so far from Seattle, I'd be looking there for my next car too.
The best car I have owned!!
by Wingsiga from Canandaigua, NY
January 13, 2019
This is the best SUV my family has owned and have used when going on Road Trips. This SUV has a lot of room in the back seats while still having all the room for your luggage. The luggage is accessible from the back seats. The entertained system is great as well. The SUV also has great suspension and power ready to use.
My family and I were on our way home to Phoenix from a road trip to visit my sister in St. Paul, MN. As we were driving down the I-90W near Chamberlain, a fairly large deer decided to play 'Chicken' with my 2008 Nissan Armada. Neither party walked away from the duel; the deer still lays on the side of the road near mile marker 265 and the Armada was towed to a towing facility not more than 500 yards from the site of the incident. It was 3am and so the local police dropped me and my family off at the hotel and I filed my claim with the insurance company (Metlife). In the morning I woke up and called a local body shop to have them go inspect my vehicle to see if they could get us back on the road; fortunately or unfortunately the body shop suggested the car was a total loss. I spoke with an adjuster at Metlife and asked them some very important questions: 1. What do I do about a rental car? 2. What do I do about my luggage? 3. What do I do about my Cargo Carrier (metal basket that connects via my towing hitch receiver)? The adjuster informed me that I was more than 30 miles from the nearest rental car company they worked with so I was on my own there. They suggested I find a rental car that would suit our needs (7 people and a bunch of luggage) and they would cover up to $40/day for 30 days. Other than that they'd send out an appraiser in the next couple of days and let me know if they'd pay to fix it or pay me for the loss of the vehicle. Every rental car company I spoke with (hundreds of miles from me) told me they would not let me attach my cargo carrier to any of their vehicles and the best they could do for me was get me a minivan, which would hold the family but not our luggage - highway yard sale perhaps? uggh. :( Here I sit 200 miles from the nearest town with a rental car company, with five young children who are sick of eating from the gas station next to the hotel, with no means of transportation, and no plan in site. I was literally in tears...the night before the police officer and the hotel clerk had suggested I contact the local car dealer because he had been known to help people out. They each wrote down Willrodt Ford and the phone number on separate sticky notes - so I pulled one out of my pocket and dialed the number. A gentleman answered the phone and within two minutes told me that he'd have someone at the hotel shortly to bring me by the dealership and see what could be done. I got to the dealership and explained my situation to Pat - he pointed to a Chevy Suburban that would seat my family and had a tow hitch!! In less than five minutes I was in the Suburban driving back to our hotel to show my wife the car. I was extremely nervous but the vehicle seemed to drive well and my wife said it would work. I went back to the dealership and told them I was nervous about the vehicle and asked if they minded that I have it looked at by a local mechanic - they said no problem and let me drive away again! I was able to get my stuff out of my wrecked vehicle, feed my children, and load our stuff from the hotel into the Suburban...without every signing a thing. I called around to some mechanics asking them to do a look-over and when they heard I was buying from Willrodt they agreed to test drive it but said, "Those guys are reputable. I've never seen them steer anyone wrong and I think you'll be fine driving it to Phoenix." I was shocked so I called the next nearest car dealership and they said almost the same thing. I made up my mind to buy the vehicle. The paperwork process took about 15 minutes and I paid about half of what I expected to pay for a comparable vehicle. Willrodt Ford turned a dire situation into a solved situation (we even made it to Mt. Rushmore and Crazy Horse!!) and really helped my family out. I'm not sure I'll ever be in South Dakota again but if I were a resident I wouldn't buy my vehicles anywhere else. Great guys -- I cannot say enough to express my thanks.
Very powerful and quick for a 3 ton people mover
by Fourfun1 from Boerne, Texas
July 25, 2018
If you want or need a large SUV that gets great gas mileage and carries lots of gear and people, this Ford will do the trick. The Limited model comes nicely equipped and will garner lots of compliments from your passengers for both room and comfort. Ford is getting closer to perfecting this model.
This truck is perfect. On the outside, it’s sleek and good looking, and it drives great, with better brakes and acceleration than my last car which was a minivan. The inside of this truck is everything I want, it has nice features like a touch screen that’s easy to navigate, but also an array of buttons so you aren’t stuck relying on a less responsive screen. The seats are large and comfortable and the interior is enormous.
This is a roomy vehicle and nice to drive . Accept it has more problems then anyone should have in one vehicle . We bought it with 39,000 miles and 3 days later figured out that the front windshield was leaking and dripping into my steering column . The dealership would not take the vehicle back. So I had gmc involved . They gave a warranty for 30,000 additional miles . Within a month later it was a snow storm I was trying to get home and guess what the belt comes off . They tell me I drove it into a snow bank . I say it was not and we live in Indiana and we get snow . So I can’t drive it in the winter now ? There r documented moments where we would lose steering while Turning . And the car would stall . I returned it to the dealership notified gmc and told them I was not coming back for the vehicle . I felt it had to do with water damage because the vehicle had been sitting on the lot in rain snow and ice for months . They gave me my 5 th loaner car and said they would not call until everything was fixed . I still did not want to keep the car felt it was unsafe for my teen to drive . Every light on the vehicle is on constantly and my auto start no longer works . Now the Stabili Trak light is on we get reduced engine power while driving 70 miles an the car just gives out . Pretty sure I smelled something burning the other day . And at that time the vehicle was not having this problem . Maybe GMC just wants these vehicles to catch fire and burn to the ground so they can keep looking the other way !!!! 🤬
Ive owned luxury vehicles, convertibles and muscle cars. This is by far my favorite vehicle ever! Ill never trade ir sell my 4x4. Its sporty, classy, comfortable and very economical! All the features I love .
3 months ago Worst experience buying a car. The Ac
by WORST experience ever from Clearwater. Fl
January 4, 2019
3 months ago
Worst experience buying a car. The Acura had several problems with the transmission and they said it was "normal" on all the cars. The acuras come with a German transmission and they shift very hard.. It's uncomfortable for everyone in the car..
La peor experiencia que he tenido al comprar un vehículo ha sido aquí..
Los acuras vlenen ahora con transmisiones automáticas alemanas..
Los cambios ascendentes son muy bruscos y cuando recorta es aun peor.
Lo más grave del asunto es que ellos te dicen que es" Normal".
Absolutely loved my truck. It was the best vehicle I had ever owned. Most reliable!!! I had 150k miles on it and never needed any repairs (brakes, tires, battery etc were done as regularly required) but the cam shaft went suddenly and mechanic actually recommended a whole new motor.
This car was a great transition from my Nissan Frontier Truck. I was looking at Ford Flex, Ford Explorer and Nissan Murano. The expectations I have are all satisfied in the Highlander. Needed a large enough car to haul my family around, and my ton and a half of clay and equipment.
Great on the road and sporty look for the mom with 4 kids. Great power behind a V6. I would not take a V8 just because of the gas consumption.
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