Was looking at a Chevy HHR on the lot asked some questions about the rear seats and got answers back quickly had knowledge about the vehicle which was fine however asked about taking it to my mechanic to have it checked and was told I could bring him down but couldn't take it to him other dealers had no problem with it so this did bring up a concern about the dealer.
Went there to look at a different vehicle, but when I saw it, I changed my mind. Not that it was horrible or anything, but it was a bit more "used" than what I was interested in. But, they have quite a selection of used vehicles, and it wasn't long before I found the Envoy that I wound up buying.
This is a no nonsense, no frills kind of a place, and they keep their prices reasonable.
All in all, a positive experience, except for one small thing. They wanted me to use my ATM card instead of accepting a check. That required a phone call to my bank to get permission to make a purchase that was above the cards limit. Not a great big deal, but a bit of a hassle.
Bought a 03 GMC Sierra from chandler, I’ll be honest not a huge fan of dealerships but I will be buying our vehicles from there from now on. He bent over backwards for me, now going in understand your not buying a new truck they are used, so of course there were a couple issues that chandler and I discussed not only did he take care of them he did so without flinching. This is a great place to buy a vehicle, like I said before they are gunna be used cars so knowing that if something’s wrong ask, he never heaistated to give me what I requested no I did pay a little over my cash down price but that was because I wanted a certain brand and tread pattern, he covered 3/4 of it no issues at all. I will be back they are a great place
The best of sales people are at this Ford Dealership at ole Ben Franklin in Wartburg, TN. I always get the best of service. They know how to give you the best deals and very fast and friendly service. A great selection of Ford cars and trucks. Your very satisfied Ford customer. Barb Thompson
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