Used 2014 Chevrolet Impala for sale near Elko, NV

I get my truck serviced here for everything. The biggest and ONLY downside is when I needed a exhaust manifold and none in stock. (Chrysler problem NOT a Shelor problem) Shelor worked over the manifold and got me back on the road though. 1 year later I am getting ready to get that manifold replaced and Shelor has the part in stock and holding it for me.

Bought new in January 2014. So far it's been a reliable car. It's been back to the shop twice in almost 11 years for a leaking transmission line & a emission issue. Other than two recalls it's been good. Of course, I'm only at 67,676 miles. Oh, I forgot I had to replace the front two struts. When it was wet outside while turning I would get some vibration. Dealer had a TSB on it, the cost was 1,500 dollars. But overall the car has been fairly reliable. It's been quiet, roomy, comfortable and has decent power.

Fastest oil change I ever had. More words for the 25 minimum that this survey requires for some strange reason. This is finally twenty five words I hope.

It's been the most comfortable Car I have ever owned, From Day One. Easy to drive, I love it, They built a good one back then. Mine is pearl white with gray interior

Noelle cabieles &Austin F we’re great to work with Noelle even came back out to help us a second time great would highly recommend them when you are buying a car thank you so much

This is a great car but after 3 years I started having problems with the stability track, I would standing still at a light or making a turn and it would stall and even loose power, this is very frightening, I took it to the dealer who charged with $2000 to fix it and less that one year it is doing it again

I had a great experience buying my truck from these guys ! Everything went smoothly and the truck is what I wanted ! Nick was very helpful and made sure everything went smoothly !

Mine is a 2014 LT with the 2.5L 4Cyl. At approx 50,000 miles I had a small water pump leak that was fixed under warranty. AT approx 95,000 miles the A/C compressor locked up with the temps in the 95 - 100 degree range. I had the dealer fix this at a cost of over $1,400 to me. Overall though, it has been a very good car. Highway trips (at the speed limit) return 34 MPG which I feel is fine for this size of car and beats the EPA guestimate of 31 MPG highway. Always had the dealer maintain this car except for tires and a battery I had to replace. Hated it when Chevy announced they would no longer make it. At it's current 102,500 miles, it still runs fine. I'm retired now and I'm ready to trade it in on a new (2023) Traverse which will give me more room to haul some of my grandkids around and maybe even pull a small boat with. Inventory at this writing is pretty poor though. 8/7/2022

I liked how trusting the manager was with the situation to allow me to take the vehicle for a few days to test it out before choosing to purchase. Beau Button was a great sales rep. He was very kind, courteous, and made it clear that he was focused on helping me with anything through the process. I feel like often times I avoid these sales situations because the reps are always so fake acting and trying way too hard to make a sales. I appreciated him being very authentic throughout the process.

The passenger side seat sensor comes on and active the airbag light saying there is some one in the passenger seat is setting there when no one is goes of and on all the time

I have bought 4 trucks and always have experienced A+ treatment, from the always willing to satisfy sales team to the knowledgeable service advisors I will always recommend AutoNation Chevy in Doral without hesitation to all my friends and family

Great experience. Scott answered all my questions and concerns and helped us find our new ride

Great service , My guy did a fantastic job , literally went above and beyond for me .. I literally got the exact vehicle I came for . I will definitely be sending my friends in to these guys her at Allen Turner Chevorlet

Woody was our Salesman.I would recommend him highly. He listened and answered every question we had. He worked hard to get us to the point of purchasing our vehicle. He took his time and most of all respectful and patient with all our concerns. Also, Frank the floor manager was helpful as well.

Nate at Bristol auto mall was the best. He helped me and my husband get into a nice and safe car. Every other dealer we bought from was totally a junker and piece of crap. He and the people there took care of me and I can’t thank him enough

You can?t beat this dealership I will always do business here and tell everybody to buy new or used car and trucks and for service

I ALWAYS get treated very kind and they make you feel comfortable while you wait for your vehicle and the shuttle driver is one awesome individual and so is Travis Fuchs.

A+ experience all the around!!! I honestly have never had a better experience buying a car!!! Nick was my salesperson and honestly couldn't have made the experience easier! If you are looking for an automobile then visit or call Kelley!!! It's as easy as that!!

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

Super experience! Thanks for your recent work on our 2011 Subaru Outback! Also, I really like the 2022 Subaru Outback we bought from you! Dylan Weber in Service is amazing! :)

Our experience there was great. Everyone would cheerfully answer our questions. Our sales person Sheila Passmore really took a lot of time explaining the workings of the car. We still have questions, but Sheila said that we could bug her anytime (we will try not to). She is such a helpful person. The whole purchase was made easy and relaxed, no pressure and no rush at anytime. We have dealt with the Defouw dealership since 2014 and have always had really good sevice.

Annie was wonderful and went out of her way to help us. She was organized and the sale went very quickly

Great experience working with albert. Straight forward with no xx. Definitely will recommend him others