Used 2014 Chevrolet Impala for sale near Springfield, MO

From the young lady, Yammonica who was attentive, on target and customer focused to the service department and even the lady who took our payment, the response was professional and focused on our needs. The communication was clear, on target and open. Care of the car was terrific. Our expectations were met and even exceeded. We have a car that has been to the dealership before and we will continue to use Mt. View Chevrolet and hightly recommend the service to others. Top rating and no complaints. Thank you

Bought new in January 2014. So far it's been a reliable car. It's been back to the shop twice in almost 11 years for a leaking transmission line & a emission issue. Other than two recalls it's been good. Of course, I'm only at 67,676 miles. Oh, I forgot I had to replace the front two struts. When it was wet outside while turning I would get some vibration. Dealer had a TSB on it, the cost was 1,500 dollars. But overall the car has been fairly reliable. It's been quiet, roomy, comfortable and has decent power.

It was a professional environment and my problems were taken care of promptly. The service was good.

It's been the most comfortable Car I have ever owned, From Day One. Easy to drive, I love it, They built a good one back then. Mine is pearl white with gray interior

We had a wonderful experience at Hawkins Chevrolet when purchasing our Chevy Traverse. Santos was absolutely amazing to work with—knowledgeable, patient, and genuinely kind throughout the entire process. He made everything feel easy and stress-free, answered all of our questions, and never made us feel pressured. We truly felt taken care of from start to finish. We highly recommend Hawkins Chevrolet and especially Santos if you’re looking for a great car-buying experience!

This is a great car but after 3 years I started having problems with the stability track, I would standing still at a light or making a turn and it would stall and even loose power, this is very frightening, I took it to the dealer who charged with $2000 to fix it and less that one year it is doing it again

Great sales team . Excellent communication and staff . Best truck purchase ever . Very helpful and experienced . Will definitely be a return customer

Mine is a 2014 LT with the 2.5L 4Cyl. At approx 50,000 miles I had a small water pump leak that was fixed under warranty. AT approx 95,000 miles the A/C compressor locked up with the temps in the 95 - 100 degree range. I had the dealer fix this at a cost of over $1,400 to me. Overall though, it has been a very good car. Highway trips (at the speed limit) return 34 MPG which I feel is fine for this size of car and beats the EPA guestimate of 31 MPG highway. Always had the dealer maintain this car except for tires and a battery I had to replace. Hated it when Chevy announced they would no longer make it. At it's current 102,500 miles, it still runs fine. I'm retired now and I'm ready to trade it in on a new (2023) Traverse which will give me more room to haul some of my grandkids around and maybe even pull a small boat with. Inventory at this writing is pretty poor though. 8/7/2022

Had a gash on front right tire. The service rep told me bring it in they looked at it and set me up with a new tire on the spot! He was the lead guy, big smile and excellent service !!

The passenger side seat sensor comes on and active the airbag light saying there is some one in the passenger seat is setting there when no one is goes of and on all the time

We received excellent customer service. Our salesman, Logan Willbanks was outstanding. The entire car buying process can be stressful, not this time. Logan was extremely helpful and made the process easy.

Thorough in providing info when asked but a little pushy in getting you there to test drive the vehicle

Anthony Vassell was "entertaining, quick and to the point." He made sure the car we bought didn't get sold while we drove 707 miles one way to purchase it We enjoyed working with him as he answered my questions promptly.

They are a great dealership that will try their best to help you get financed. Although it didn’t work out for me, I can still honestly say in the future I will try again. Looking for a car, talk with Christopher. He will definitely help you out.

No comment .. I'm not ready to purchase a low used car yet. When I do I will call the dealership.. Hope you have a car like a 2019 Audi A3 AWD 2.0T

Just bought a 2021 blazer, The dealership was awesome. The salesman silver was Excellent Very helpful answered all questions was willing to work With me., Looking to do business with you all in the Future. especially with silver great salesman.

Aryan was a very helpful salesman gave me many options and compared all of them one by one so it made my first car buying experience easy.

A ton of inventory with excellent prices and excellent staff. They had quite a few options fitting what I was looking for with great prices! Will be back for my next one.

Ian Wallenborn was very cordial, professional and helpful during my service visit. He assisted with acquiring the parts needed to refurbish the headlights on my vehicle as well as taking care of the 5000 mile service.

They were amazing! Great dealership from the communication, hospitality, pricing. All staff members were fabulous. I would highly recommend purchasing from them again. Tammy Stick, Fargo, ND

Brian was pleasant, not what I was expecting. The whole process was fine. I did not buy a car off of the lot, but if the right one showed up I would consider it.

I went into the dealership with very high hopes but very low expectations because I have some severe credit issues. Joseph Franklin greeted me at the door. He was very friendly and gave off a great vibe. During my appointment, people were pulling at him left and right from constant phone calls to in house interruptions. He handled every distraction with extreme patience and professionalism. Even though I couldn't get into the car that I had chosen online, Joseph showed me several options and made the process so pleasant. I walked out of there with a car that I really like and that suits my needs. Joseph is an awesome sales person and a definite asset to DriveTime.

Paul was great and very accommodating salesman thanks for the great sales. Excited to drive my new car!

A nice place with nice salesman, would definitely recommend and come back. Ten out of ten experience.