Bought a used Buick Enclave. Staff was friendly, I felt no pressure to buy. Got a great deal on my trade in. Service was great and was one of the easiest cars purchases I ever made. From financing to extended warranty. My wife loves the SUV.
It was all great. I am a repeat buyer from McCarthy-Morse and would recommend them to anyone looking for new or used. Fast, friendly and honest. All the things you look for in a buying experience. We were behind the wheel of our new car in about 2 hours - that is from the test drive to getting the keys in our hands. Loved the cool document signing technology too. Made the finance part so fast and used hardly any paper. We got everything electronically, which is not only environmentally friendly, but pretty darn convenient.
Infinity KC team takes the hassel out of car shopping.
by jmiller from DealerRater.com
December 5, 2018
I am a big fan of Infinity of KC due to their professionalism and efficiency. The sales team knows their product, listens to the customer on the type of vehicle desired and provide an efficient purchasing process once the agreement is met.
5+ Star for Sales team. Great experience. Works well with customer. Paper handling and title/registration dept "upstairs" is AWFUL. 1 month from buying and still not received papers. False promised 3 times already saying its mailed out (outright lies). Everytime you call they have excuse for lying previous time. Now my tag expires in 3 days with no papers in hand. That's the "LEGENDS WAY" I guess..
Josh Hooser was the man for the job! We emailed same day to test drive a Jeep and were seen not 3 hours later! Josh let us drive all over to really get a good feel for the engine and supplied more stats that we didn’t even think about. He explained all the paper work and even let us have a spare tire that was missing! Overall, felt very comfortable and informed when getting a used Jeep.
Great prices; they set their prices very competitively. Great customer service. Lorin was very efficient and helpful. They were flexible on our trade-in, and the process was very smooth. Honest, nice people.
Everybody was just great they call me if you times wanted to know if you know this is okay or could they do anything for me these people really know what's going on and I felt like I was one of the family
I have bought two vehicles there in 2018, both from Madison. Madison and all of the sales managers, Darren, Frank, and Callie are great. They worked their hardest and best to make my buying experience as easy as possible and I am very confident I got the best deal. I have had no issues with the service department either in comparison to other dealers. I would definitely recommend this dealership to anyone seriously looking to purchase a new or used vehicle.
Not sure about the repairs yet because I got the survey before I got my car back; however everything leading up to this point has been great all the follow up phone calls to keep me informed about the process and keeping me in the know about the time line on when my vehicle would be done was awesome.
Was a pleasant experience. When we bought the car Callie the sales manager went above and beyond. the sales man was friendly and helpful. the finance man was very efficient. we really like the new car and would buy another from this dealership.the lady who explained the car was really helpful
The Staff at US Fleet and Lease Auto Sales were extremely friendly and very helpful. We worked with Greg, who was highly personable and pleasant. He didn't push us into anything and answered all our questions. He even helped us in selling our previous vehicle. The dealership ran our car to Firestone for a new battery and filled our tank to half full so that we were able to drive the car home that day. We had also previously been looking online for a car we were interested in and the dealership honored the online price. We would definitely shop for a future vehicle here and recommend to anyone looking for an honest, friendly dealership to look here first!
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