Used 2023 Chevrolet Malibu for sale near Wheaton, MD

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

We had the 2018 before this 2023 for 3years and it was amazing other than regular maintenance we put a battery in it that's it. Loved the car took us everywhere without fail very reliable. Has a mean punch with the 4-cylinder but it's the turbo Tranny makes it mean. It goes when you need to! Nice style looks classy and sporty. We got grey metallic paint it looks purple! We love this car too, a lot like our old one but new features for sure driving assistance features crash prevention, and new car deck bigger and better could use a lot more bass lol. But great sound without good bass. Malibu's are being discontinued so the wife and I will be looking at a impala next ride purchase as we fell hard for Chevy Period!

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

I love my 2lt 2023 Malibu. I drives fantastic! I would recommend this car too my family members. Great value for the money. Beautiful looking car.

TLDR: A great no pressure place to buy a new Toyota. A fantastic stress free experience purchasing my 2024 Toyota Prius XLE and trading in my 2014 Ford Focus. My car sales associate was Dulane Barnes who acted professionally throughout the whole process. He did not give me any round about talk and always was straight to the point with no pressure and always provided me with additional options when one wasn't available. He was very respectful of my time going above and beyond to provide me transportation after trading in my Ford. I was given a fair trade in value for my Ford and was provided quotes from three different sources to explain the number given. Mr. Barnes was professional and personable throughout the whole process and it is appreciated. Sean was my finance associate for the process. He was also very professional, took the time to explain all options, provided me quickly with my temporary tags & registration, and did not pressure me to purchase any additional plans. I had Jazzmine as my customer service representative who acted as quality control. She was very professional and courteous when inquiring about the process I went through to ensure that I had a good experience and what could have been done to improve it. The only recommendation I have, it's not really feasible, would be a snack/small meal (not vending machine) for those who are present more than four hours within the store. Over all the experience was much better than I had been anticipating and I recommend Safford Brown for Sales. Very Respectfully, Shea

Had a 2018 that was totaled and my daughter walked away with some bruises. Get car to drive.Handles great. Great gas mileage. Will buy again.

Took awhile for part to come in especially during Christmas I finally got my cat back the Friday after Christmas, running well now but was expensive

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

Incredible customer service! Got a great car for a great price, and could not have asked for anything better. Great dealer - solid cars at good prices. Highly recommend it!!

Ernest helped us with purchasing our 2022 Tahoe. Ernest is patient with our questions and did everything to help us feel confident in our choice. I would recommend Fitzgerald to anyone! This was a great experience and I look forward to coming back for our next vehicle! Thank you Ernest and Team!

Good experience. No issues with the service. Obviously the cost for repairs could be cheaper but the service is good. At least I'm able to know what is wrong with my vehicle and make a decision on what I want done.

Overall, I had a good experience with Auto Expo. I scheduled a test drive the day prior, and they had the car waiting out front for me when I got there. After the test drive, I was allowed to make a thorough inspection of the car and Abraham answered all of my questions and critiques on the car. I pointed out some issues with the car--for example, the trunk cargo mat was gone--and they proceeded to fix the issues where possible. The lot and the office are both small and cramped. Parking and moving around felt a bit awkward, and there was clutter that needs to go. In the end though, that's not a big deal though, as I care most about the car and the price I'm paying for it. Speaking of price, negotiations with Auto Expo were the most cordial of the places I visited that day, which was appreciated given how all negotiations are at least a little bit awkward. Again, I had a positive experience.

Walked into their dealership on a Saturday morning, and two hours later I got the car I wanted at the price I expected. I also got a fair price on my trade in. Nick and his team made the buying experience very positive. Will return for future business.

Dayana help with getting my car . Great place to buy a car. Thank you for the help

I would like to thank David Medley for all of the help in acquiring my vehicle. He was very courteous and polite and insured that I had a very pleasant buying experience. Anyone needing a new vehicle should contact David.

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

Excelente servicio Louis es una persona muy amable excelente personal en antencion recomiendo un 100%

Very nice facility. Offer many services. Sales service was good. Buying process was a bit slow but once processed things moved quickly. So far, enjoying the van.

Equinox was in for repair from accident. Repairs were expertly done. The color was matched totally. Had to make numerous calls for updates since I never received a call until SUV was ready

The team at Carmax Gaithersburg was amazing! So appreciate their patience, attentiveness, and professionalism! Great job!

Good help good service better people appreciate it Davaughn M. If you’re looking for a good solid car this is the best place to go in the area you will not be disappointed or unsatisfied even if your money not the best they’ll still work with you.