Used 2020 Chevrolet Silverado 1500 trucks for sale near East Syracuse, NY

Great experience buying my new vehicle with salesman, Ron Pugh! Very professional! No pressure and so very helpful from beginning to end. He made my buying experience extremely pleasant. I will definitely be recommending him to all! Thanks again Ron!

I have a 2020 1500 RST with the 5.3 engine and 8 speed transmission. My truck now has 67,000 miles. The acceleration is outstanding and smooth from gears 3-8. Probably could use more torque for gears 1-2, but not weak by any means. I have had no mechanical problems outside of the clunking rear suspension which was fixed by retorqueing the rear leaf spring suspension bolts. Other than that minor issue, it has been very reliable. I have heard these transmissions have had issues, but nothing that has caused issues for me. It has the 60-70 MPH shutter that is common to these transmissions, but I have learned how to drive to avoid the shutter, as I did with my 2011 1500. Overall pretty satisfied at this point. Comfort and amenities could be better for the front seats for the price, but I bought it knowing that. FYI my front brakes at this point are still 50%, and I have invested very little outside of a few fluid exchanges and routine maintenance. Excellent fuel mileage: 20 mpg with 50% highway vs city driving.

Nick was very prepared and had the car I was interested in pulled up and ready to go. I would definitely ask for Nick on my next visit.

Purchased new a 2020 Chevrolet custom Trail Boss in Satin Steel metallic, it has been great. I just turned 80,000 miles with no issues, it’s been a pleasure to drive, just replaced brakes and tires for the first time at 75,000 miles . I have also purchased new a 86 F-250 and a 01 GMC 1500 which also were great trucks and sold with 190,000 miles on them. Maintenance is key Chevrolet did a great job on the exterior of this truck, love the look and color. Nothing bad to say only a positive experience.

Had roadside assistance bring car in for what I assumed was a warranty related issue since the car has only 12k miles but it ended up being a damaged radiator. Cam was incredibly helpful in setting me up with a rental for the night and the service tech who started the repair late Thursday came in on his day off to finish the repair. I wasn?t thrilled with such a bill on a relatively new car, but Cam?s exemplary service resulted in a great service experience.

Best truck I've ever owned. Great power...good fule economy on highways. comfortable and roomy great bose sound system No over dramatic fanciness but practicality. I like the design and added features such as a sliding rear window power outlets inside and in the bed. 20k miles on her so...maybe too soon to tell?

Good Experience Great Job by Derek Muller- Parts Manager at Dodge, Jeep, and Ram Dealership. He personally contacted another repair shop and then ordered the parts needed to repair our vehicle. He took the added time to help us out.

Awesome Truck except for transmission troubles. Very good gas mileage and comfort and ride are the best. A very dependable truck with lots of great features. Back up camera is great.

My salesman was Joel . He was very professional and not overly pushy. Our experience purchasing our fusion with him was excellent!Thank you! Loving my car so far!!

Have had this since new in 2020. No major issues. Transmission is rough when cold, but not an issue. Three years in and no major work. One brake adjustment and oil changes. Other than that it’s been a great truck.

The dealership experience was comfortable and smooth. Valerie was very patient and helpful throughout the entire process. I really appreciated her clear communication and professional attitude. Great service overall!

Great service all around. Got me in on schedule, kept me updated on work, had it done on time. Great service department every time I’ve been there.

From start to finish, my experience at West Herr Chevrolet was outstanding. Everyone I interacted with was friendly, professional, and focused on respecting my time. Steven in particular went above and beyond. He took my list of demands ? from ordering a custom-built 2026 Chevy Blazer EV SS, to staying within the EV tax credit window, to timing delivery so I wouldn?t have to make payments earlier than planned ? and made it all happen seamlessly. He knew I had a preapproval and still beat it with class, while getting me every discount possible. He was available around the clock, patient with my endless questions, and genuinely dedicated to making the process stress-free. The entire team worked together like a well-oiled machine. Carlos stepped in to share his personal EV experience, which helped me weigh the pros and cons as a military member who won?t be in Syracuse forever. Ethan closed things out by walking me through the EV basics in plain English, making sure I left confident and informed. And Dan, the financing manager, impressed me with his honesty ? he explained the pros and cons clearly, without pushing extras I didn?t need, so I could make an informed decision. Compared to previous Chevy purchases at other dealerships, this was night and day. Everything was fast, transparent, and done with genuine care. They even followed up the next week to check in. The synergy, professionalism, and humanity they showed made me feel like more than just a customer. I?ll be back in the future, and I?d recommend West Herr Chevrolet ? and especially Steve and his team ? to anyone looking for a Chevy. They set the standard for how a dealership should treat people.